The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
Simba Sleep lifts approvals with Snap Finance deal
More shoppers are completing mattress purchases after a second lender approved 17% of Simba's first-line declines, lifting order values by 50%.
Shoppers say stores lag AI-speed expectations in survey
Younger shoppers are driving concern that physical stores cannot match the real-time service and stock management now expected online.
THG Ingenuity puts AI Stylist on Google Cloud Marketplace
Virtual try-on could help fashion retailers lift conversions and cut returns, after Myprotein users were nearly six times more likely to buy.
AI lifts UK shopping expectations but delivery lags
Only 7% of shoppers said fast delivery promises are consistently met, even as AI is widening the pool of brands UK consumers will consider.
Chargeback costs push more merchants to raise prices
More merchants are passing chargeback losses on to shoppers as dispute costs now exceed four times the value of transactions, a study found.
OneAdvanced ties up with Clarus in warehouse software push
The tie-up aims to cut data silos and manual reconciliation for logistics firms under pressure to link warehouse, finance and workforce systems.
Analyst Insights
Research and market analysis connected to eCommerce
Corsearch names Todd Morris as Chief Executive Officer
Algolia adds guardrails for fashion AI shopping tools
Global fintech market set to hit USD $1.5tn by 2034
Mphasis revenue rises as AI-led wins top USD $461m
Constructor tops three Gartner search & discovery use cases
Expert Columns
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Why seamless Middle East 2026 should be on every commerce leader's calendar
Why financial services now leads email deliverability
Solving the retail generational buying gap one basket at a time
Marketers, don't miss the open goal this World Cup
Why the UK's agentic commerce future will be won by data, not models
Why you need to treat your fulfilment strategy like a marketing campaign
From data overload to profit: Making insights actionable
The 70% problem: Why checkout is still where eCommerce goes to die
KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Fetch.ai & RedSquid TV launch agentic AI TV platform
Telecoms operators could keep more customer data and service revenue as the pair embed AI agents into television software.
UK shoppers face more stock shortages, survey finds
Supply chain disruption tied to Middle East tensions is leaving 54% of UK shoppers facing poorer shelf availability, a survey found.
Alfor picks Teesside for global HQ & conversion hub
The deal is set to bring 250 skilled jobs and GBP £50 million to Teesside, as Alfor builds a freighter conversion campus by 2027.
UK retailers face higher EU eCommerce costs from customs
Returns and customs handling are squeezing margins for UK sellers into the EU, with extra border crossings now adding more than the new €3 fee.
UK firms embed AI in workflows but keep human control
Most UK enterprises now see AI boosting productivity, but 78% are keeping human approval points and guardrails in place.
Rezolve Ai partners Zilch on retail offers platform
Nearly 6 million Zilch users will see retail offers and rewards embedded in their payments journey as Rezolve Ai widens Reward's reach.
AliExpress boosts air conditioner stock as heatwave bites
Heat-driven demand has lifted cooling appliance sales 382% year on year, as rival sites report stock shortages and buyers seek fast delivery.
Retailers lag on core system integration, survey finds
Fragmented systems are squeezing margins and slowing decisions for most direct-to-consumer brands, according to a survey of retail leaders.
Bank of England says tokenisation could speed payments
Cross-border transfers and everyday checkout payments could become quicker and cheaper if digital records of assets are widely adopted.
Diamond says in-house fulfilment can cost brands GBP £5m
Growing eCommerce brands could face GBP £5.3 million in five-year fulfilment bills if they run their own warehouse, Diamond says.
Businesses warned of traffic surge at England half-time
England's semi-final could send shoppers online in a half-time rush, with slower sites risking lost sales and checkout failures.
HSBC UK & Visa test AI shopping with live payments
Customers could soon shop and pay through AI assistants, after HSBC UK and Visa completed a live end-to-end card transaction online.
AI literacy & cyber safety vital for young workers
Employers are being urged to make AI literacy and cyber safety core training, as young workers face a tighter labour market and rising online threats.
Merchants urged to check BNPL compliance at checkout
Shoppers could face clearer repayment terms and stricter affordability checks as UK oversight of buy now, pay later products tightens.
Most Buy Now, Pay Later users unaware of new UK rules
Many shoppers could soon face affordability checks at checkout as 59% of BNPL users say they have not heard of the new rules.
Ecommpay launches self-serve payments for UK small firms
UK online merchants with under EUR 2 million revenue can now access a no-code checkout with no monthly fee, aimed at easing payments costs.
BNPL use among PayPlan customers rises 3,793% in UK
Awareness of new rules remains low even as PayPlan customers increasingly use buy now, pay later to cover everyday household costs.
UK shoppers back personalisation but resist AI data
A survey of 2,000 consumers shows UK retailers face a trust gap, with 43% unwilling to share browsing data or AI histories.
UK gaming gift card purchases jump 92% in first half
Prepaid gaming spending is shifting from launch-day splurges to year-round purchases, with UK gift card use on the marketplace nearly doubling.
Ecommpay launches podcast on payment issues for merchants
Merchants will hear practical advice on approvals, AI and expansion as Ecommpay tries to simplify a crowded payments market.
Job Moves
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
CEEK appoints Caroline Mercurio as Chief Operating Officer
PushON appoints Emma Gunn & Emily Harris amid growth
