DevRev launches Voice AI for customer support calls
about 21 hours agoPressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
UK stories
UK cyber bill risks failing without skills overhaul
Broader duties in the UK's proposed cyber law could divert scarce staff from frontline defence, worsening already acute skills gaps.
UK cyber bill could fail without skills fix, report warns
Critical infrastructure could face tougher cyber rules without stronger workforce pipelines, as 49% of businesses already report a skills gap.
UK shoppers face more stock shortages, survey finds
Supply chain disruption tied to Middle East tensions is leaving 54% of UK shoppers facing poorer shelf availability, a survey found.
Alfor picks Teesside for global HQ & conversion hub
The deal is set to bring 250 skilled jobs and GBP £50 million to Teesside, as Alfor builds a freighter conversion campus by 2027.
UK IT firms eye defence growth as confidence rises
A Barclays survey found 62 per cent of IT and telecoms firms expect more defence work, but skills and funding gaps still hinder growth.
The Marketing Centre bets on fractional CMO growth
Smaller businesses could gain board-level marketing expertise without full-time pay as demand grows for flexible senior leadership.
Editor Interviews
Conversations with technology leaders, founders and operators.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Last month
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Last month
DocuWare: Mindset, not tech, holds back channel automation
DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.
Wed, 27th May 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
Expert Opinions
More opinions →
The most expensive system in cash operations is the one standing still
Unplanned outages can cost cash centres thousands of dollars an hour, making predictive maintenance a growing priority for operators and central banks.
1 day ago
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
5 days ago
UK Fraud liability in 2026: The hidden cost of synthetic identity fraud
Banks now face a capped GBP £85,000 reimbursement bill per claim as synthetic identity fraud turns into a direct liability under tighter UK rules.
8 days ago
Building beneath the app layer: What Upvest shows about the next ...
11 days ago
Why seamless Middle East 2026 should be on every commerce leader's ...
12 days ago
Europe's communications market is fragmenting - and that's exactly ...
12 days ago
MiCA goes beyond compliance. For payment firms, it is a strategic ...
12 days ago
Latest News
More news →
Radix launches RUSH EMEA 2026 for industrial AI leaders
Industrial groups under pressure to prove returns from digital spending will gather in Amsterdam for a closed-door AI forum.
TBC Bank Group buys majority stake in OLX Uzbekistan
It gives TBC Bank a profitable online marketplace in Uzbekistan, reaching 5 million monthly users and opening new payment and lending opportunities.
Mastercard expands virtual card controls with Citi
Tighter fraud controls and easier integration are aimed at banks and corporate users as Citi becomes the first issuer to use the new tools.
Digident launches FleetStart Radar for West Midlands fleets
Fleet suppliers in the West Midlands can now spot licence changes, care-location updates and roadworks risks in one searchable tool.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing for Techday for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing for Techday since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
Analyst Insights
Industry research and analysis from leading firms.
DevRev launches Voice AI for customer support calls
Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
Yesterday
Kore.ai names Uma Sandilya Chief Commercial Officer
The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.
3 days ago
LumApps names Si-Mohamed Said Chief Product Strategy role
The appointment strengthens LumApps' push to turn its AI Employee Hub into routine workplace use as it expands globally.
6 days ago
Deepfake fraud attacks rise 180% as identity checks fail
Nearly one in 100 failed identity checks now involves deepfake material, as AI-generated fraud threatens banking, payments and online services.
Last week