Cover Genius launches protection for AI commerce platforms
about 4 hours agoConsumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
UK stories
Sprinklr launches marketing AI agents beta for teams
Large marketing teams could speed up campaign creation as Sprinklr's new beta links idea generation, compliance checks and execution in one workflow.
Morrisons picks Logile for labour planning overhaul
The deal should give Morrisons a clearer view of staffing needs across 1,474 sites, replacing manual planning with software tied to demand forecasts.
Matalan app tops website with stronger order values
Higher basket sizes are helping Matalan's new app outperform its website, after 1.76 million downloads and a 4.4% conversion rate.
ChatGPT & Perplexity enter most-scraped sites ranking
Businesses are now tracking how AI answers mention them, as ChatGPT and Perplexity accounted for 24% of scraping requests in Decodo's top 10.
Fuse brings AI support in-house on NVIDIA hardware
The shift could sharpen customer service and cut costs as the UK supplier moves its app-based support onto open-weight models on NVIDIA hardware.
UK diners want AI-driven restaurant deals, Toast finds
More than a quarter of UK restaurant operators are already using AI for offers or rewards, as diners back clearer explanations of dynamic pricing.
Editor Interviews
Conversations with technology leaders, founders and operators.
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DocuWare: Mindset, not tech, holds back channel automation
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Latest News
More news →
Remote unveils new brand identity as payroll grows 300%
Payroll demand is surging for the global platform, which said its business is up 300% year on year as it repositions its brand.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
General Magic acquires Latch AI to boost clinic retention
The deal should help clinics cut churn and lift repeat bookings by linking patient retention tools to General Magic's software layer.
Etam partners with commercetools on digital rebuild
A pilot showed a 70-80% boost in development velocity, prompting Etam to replace its legacy commerce system across three brands.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Analyst Insights
Industry research and analysis from leading firms.
NiCE named Gartner CCaaS leader as AI revenue jumps
AI annual recurring revenue climbed to USD $362 million in the second quarter, as NiCE won a top Gartner ranking in cloud contact centre software.
Last week
Vertice launches procure-to-pay platform with AI tools
The new system aims to curb value leakage after contracts are signed by linking requests, invoices and payments in one finance workflow.
Last week
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
This month
Smart Communications boosts AI migration for enterprises
By cutting template rebuilds, the update could lower switching costs for insurers, banks and other regulated firms modernising customer communications.
This month