WARC survey says strategists see reasons for optimism
about 13 hours agoAgency strategists are feeling more upbeat, even as AI, consolidation and tougher growth conditions raise pressure to prove their commercial worth.
UK stories
UK retailers miss key loyalty drivers, study finds
Shoppers are more likely to stay loyal when orders arrive quickly and returns are easy, but many retailers are backing less valued initiatives instead.
Benson relaunches to track coupon bots & AI agents
Merchants are under pressure to measure lost commissions and discount abuse as AI shopping agents join coupon extensions at checkout.
Stacked air fryers win space-saving praise in UK reviews
Space is emerging as a bigger factor in air fryer buying decisions, with stacked models far more likely to be praised for fitting British kitchens.
PFU launches cheaper USB-only Ricoh document scanners
Businesses can now buy lower-cost desktop models that cut Ethernet and PC-free scanning from PFU's SP Series, starting at GBP £358.
Amazon Prime Big Deals Day cuts fitness & home kit
Consumer demand for compact home wellness gear is driving discounts of up to 37% on Amazon's Prime Big Deals Day in the US.
THG Ingenuity named UK eCommerce partner for Tata brands
The deal strengthens Tata Consumer Products' UK direct-to-consumer sales as brands increasingly seek closer customer ties through their own sites.
Editor Interviews
Conversations with technology leaders, founders and operators.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Mon, 29th Jun 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
DocuWare: Mindset, not tech, holds back channel automation
DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.
Wed, 27th May 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
Expert Opinions
More opinions →
7 Steps to Implement Digital Identity Verification Successfully
Poorly designed checks can block genuine customers or let fraudsters through, so leaders need a risk-based verification flow that preserves conversion.
7 days ago
AI in Retail is Only as Good as its Data Foundation
Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.
9 days ago
Ecommerce needs to realise the role of inclusive finance as it adjusts to a ...
Affordability checks could turn away up to 30% of BNPL users, risking abandoned baskets and weaker sales for retailers.
13 days ago
The working capital hiding on warehouse shelves
14 days ago
How to maximise AI performance during the golden quarter
19 days ago
The next eCommerce interface may not be a screen
21 days ago
Some AI risks more subtle than others
26 days ago
Latest News
More news →
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
Visa moves stablecoin prefunding into commercial use
Businesses can now use USDC to prefund cross-border payouts through Visa Direct, as the scheme moves from trials into live commercial use.
Castles Technology wins PCI validation for SoftPOS trio
Payment providers now have three compliant routes into smartphone-based card acceptance after Castles Technology cleared PCI checks for all parts of its SoftPOS line-up.
Mastercard & BVNK launch stablecoin money platform
Businesses handling cross-border payments will be able to move between fiat and stablecoins through one integration, cutting the need for multiple providers.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
Last week
Smart Communications boosts AI migration for enterprises
By cutting template rebuilds, the update could lower switching costs for insurers, banks and other regulated firms modernising customer communications.
This month
Smartsheet named Gartner leader as it expands AI tools
The ranking bolsters Smartsheet's pitch to big companies as it adds governed AI tools that support more than 100 million requests a year.
This month
Jaam launches M. platform to scale AI across business
With most firms still stuck in pilot mode, the platform is aimed at helping businesses connect AI to everyday workflows and see clearer financial gains.
This month