Harmony launches voice AI agent platform for sales teams
8 minutes agoIt aims to cut missed deals by automating complex sales calls, with early user Bright Car Finance reporting a 9% rise in closed business.
UK stories
Bloomberg adds AI coding assistant to BQuant platform
The tool could save analysts time by turning natural-language prompts into Python code and Bloomberg Query Language queries inside BQuant.
THG Fulfil AutoStore lifts Footasylum output by 212%
Footasylum's automated distribution centre is now handling orders with 212% more output after THG Fulfil's first external AutoStore install.
Go Up warns retailers over AI shopping ahead of Black Friday
AI-led product research is set to sway Black Friday buying, as searches for “AI shopping” jumped 1,134% and referrals surged 1,200%.
AI-driven search cuts UK traffic, Cloudways study says
UK businesses say AI-driven search is already hitting site visits, as downtime is also costing them an average of GBP £376,000 a year.
UK business owners worry branding is not strong enough
Branding gaps may be hurting small firms' customer appeal, with 88% of UK business owners saying their design is not strong enough.
Morrisons picks Logile to overhaul workload planning
The software rollout is aimed at cutting manual admin and giving 95,000 staff clearer, data-based plans across stores and logistics sites.
Editor Interviews
Conversations with technology leaders, founders and operators.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Mon, 29th Jun 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
DocuWare: Mindset, not tech, holds back channel automation
DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.
Wed, 27th May 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
Expert Opinions
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What it takes to make warehouse automation work
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Why revenue leaders need a connected commerce chain
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Latest News
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Oracle launches agentic AI platform for cloud setups
The rollout aims to cut manual work and speed deployments for firms moving to Oracle Fusion Cloud Applications from older systems.
Oracle launches Media Fabric to join production & streaming
The new system could cut production time and costs for broadcasters and streamers while tying adverts more closely to viewer data.
Oracle launches Claw-powered Fusion apps for CX teams
Oracle has added governed AI tools to Fusion Cloud Applications, aiming to help sales and service teams execute more complex tasks with less manual effort.
Othrfund expands into US after European lending push
Demand from advisers and fractional finance chiefs has prompted the London-based lender to start targeting American firms after deploying more than £30 million in Europe.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Analyst Insights
Industry research and analysis from leading firms.
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Today
Intralogistics market set to hit USD $133bn by 2030
Warehouse operators are driving a shift towards software and robots as labour shortages and delivery pressures lift the intralogistics market to USD $133 billion by 2030.
Yesterday
NiCE named Gartner CCaaS leader as AI revenue jumps
AI annual recurring revenue climbed to USD $362 million in the second quarter, as NiCE won a top Gartner ranking in cloud contact centre software.
Last week
Vertice launches procure-to-pay platform with AI tools
The new system aims to curb value leakage after contracts are signed by linking requests, invoices and payments in one finance workflow.
Last week