RS2 warns businesses confuse connectivity with orchestration
24 minutes agoThe gap is leaving many firms reliant on manual routing and weak token control, with transaction performance and resilience suffering.
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UK stories
UK card fraud losses rise 2% as Europe hits record
Europe's card fraud bill hit a record EUR €1.69 billion, even as UK losses edged up only 2% to GBP £594.9 million.
Shoptimised launches advanced Google Shopping report
Retailers can now spot stock gaps, feed issues and concentrated sales risks more quickly through a daily Google Shopping dashboard.
Britons turn to AI for finance advice as much as parents
A survey of 2,000 adults suggests AI is overtaking friends and media as a source of money help, despite lingering doubts over accuracy.
UK employers widen overseas hiring amid skills shortages
Nearly half of UK employers are recruiting abroad as vacancies go unfilled, while 73% say missed business goals have followed skills shortages.
Zendesk launches specialised AI agents for customer service
The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.
Chainguard tops 1 billion container build manifests
Its pace of patching open source software is aimed at helping customers cut exposure as exploits emerge faster after vulnerabilities are disclosed.
Editor Interviews
Conversations with technology leaders, founders and operators.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Mon, 29th Jun 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
DocuWare: Mindset, not tech, holds back channel automation
DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.
Wed, 27th May 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
Expert Opinions
More opinions →
From Clipboard to Cloud: Why manual temperature checks are a food safety gap of the past
Food retailers face avoidable spoilage, illness risk and regulatory exposure as most still rely on manual checks that miss cold-chain failures.
about 7 hours ago
Why verification should be the first step in your email strategy
Poor data can sink campaign results, inflate bounce rates and waste sales effort before a single email is sent.
about 16 hours ago
The Hidden Data Quality Risks of Holding Data for Too Long
Keeping stale records in active systems can distort reporting, raise security exposure and drive up storage costs for organisations.
5 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
7 days ago
Fighting fraud at scale: Why entitlement servers are becoming ...
8 days ago
Safeguarding, not victim-blaming: why fraud prevention needs a ...
15 days ago
Simple but secure: solving blockchain's biggest UX challenge
19 days ago
Latest News
More news →
Velocity raises USD $10 million extension to Series A
Visa-backed investors have lifted Velocity's Series A to USD $48 million as stablecoin payments gain traction with institutions.
Merlin rolls out NiCE CXone across 140 attractions
Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
SAP adds TabPFN-3.5 Plus to AI Core for business data
Customers could get faster forecasts and risk scores from messy business tables as SAP brings Prior Labs' model into AI Core.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
Avalara named Leader in IDC MarketScape e-invoicing
Businesses facing fast-changing e-invoicing rules may gain a simpler route to compliance as Avalara's single API lets them activate mandates by configuration.
Today
UiPath named Gartner IDP leader for second year running
The recognition underscores how document processing now sits at the centre of enterprise AI, as firms seek reliable data to automate workflows.
Yesterday
TCS opens AI creative engineering studio in London
Clients will be able to co-design AI customer experiences in London as TCS expands its UK presence and targets 5,000 regional hires.
Last week
KAST launches Business stablecoin account for firms
Businesses trading internationally can now settle payments and payroll around the clock in stablecoins, as KAST targets 5,000 users by end-2026.
This month