Luware launches NimbusOne after Microsoft certification
about 3 hours agoCertified by Microsoft, the new client lets contact centre agents stay in Teams or work in CRM tools, reducing switching and support burdens.
UK stories
Diamond Logistics warns brands on peak season planning
Late planning could leave smaller online retailers facing higher delivery costs and scarce warehouse space during Black Friday and Christmas trading.
iBanFirst data shows UK firms still reliant on dollar
UK firms on iBanFirst's platform still made 70% of international payments in dollars in early 2026, exposing them to exchange-rate swings.
THG Fulfil expands AutoStore deal with CapEx & RaaS
The deal gives retailers more ways to fund warehouse automation as THG Fulfil adds outright purchase to its AutoStore offer.
Classic Football Shirts' World Cup orders surge 101pc
Automation helped the Hyde retailer dispatch record volumes as World Cup demand doubled orders and cut packing from minutes to seconds.
Women in UK manufacturing most exposed to generative AI
Women hold 63.4% of the jobs most exposed to generative AI in UK manufacturing, raising fears the technology could widen workplace inequality.
GWI expands agentic AI portfolio with new data layer
Businesses using ChatGPT, Claude and Microsoft Copilot can now tap GWI's verified data layer to keep AI answers tied to approved audiences.
Editor Interviews
Conversations with technology leaders, founders and operators.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Mon, 29th Jun 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
DocuWare: Mindset, not tech, holds back channel automation
DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.
Wed, 27th May 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
Expert Opinions
More opinions →
7 Steps to Implement Digital Identity Verification Successfully
Poorly designed checks can block genuine customers or let fraudsters through, so leaders need a risk-based verification flow that preserves conversion.
1 day ago
AI in Retail is Only as Good as its Data Foundation
Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.
3 days ago
Ecommerce needs to realise the role of inclusive finance as it adjusts to a ...
Affordability checks could turn away up to 30% of BNPL users, risking abandoned baskets and weaker sales for retailers.
7 days ago
The working capital hiding on warehouse shelves
8 days ago
How to maximise AI performance during the golden quarter
13 days ago
The next eCommerce interface may not be a screen
15 days ago
Some AI risks more subtle than others
20 days ago
Latest News
More news →
Xyper launches points rewards for creator marketplace
Users can now earn a single balance for referrals, campaign work and community tasks as Xyper folds Protocol XP into its new rewards system.
D&AD says constraints fuel top creative work in 2026
The report says agencies are winning by turning limits into ideas, as D&AD's awards show tighter rules can sharpen work rather than blunt it.
Europe's open source push hampered by governance gaps
Nearly a third of European organisations still lack formal oversight, even as digital sovereignty and generative AI drive heavier open source use.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Analyst Insights
Industry research and analysis from leading firms.
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
2 days ago
Smart Communications boosts AI migration for enterprises
By cutting template rebuilds, the update could lower switching costs for insurers, banks and other regulated firms modernising customer communications.
Last week
Smartsheet named Gartner leader as it expands AI tools
The ranking bolsters Smartsheet's pitch to big companies as it adds governed AI tools that support more than 100 million requests a year.
Last week
Jaam launches M. platform to scale AI across business
With most firms still stuck in pilot mode, the platform is aimed at helping businesses connect AI to everyday workflows and see clearer financial gains.
Last week