Prophecy adds AI data prep tools & Snowflake support
about 1 hour agoAnalysts can now inspect AI-generated data changes visually, as Prophecy expands self-service prep tools and adds Snowflake support.
UK stories
Zendesk launches specialised AI agents for customer service
The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.
Chainguard tops 1 billion container build manifests
Its pace of patching open source software is aimed at helping customers cut exposure as exploits emerge faster after vulnerabilities are disclosed.
Oboloo launches free online procurement course for SMEs
SMEs facing tight margins could cut costs and reduce supplier risk through a new 10-module procurement course from Oboloo.
YouLend & Dojo hit GBP £2 billion SME funding mark
More than 30,000 UK merchants have tapped the scheme as small firms struggle with cash flow and a funding gap estimated at GBP £1.6 billion to GBP £4.1 billion.
Slalom wins Salesforce award for Pets at Home AI work
Customer service volumes fell by about 30% on the first day after an AI system went live, while satisfaction stayed above target.
Sembly 3.0 aims to cut weeks off client document work
The software could save teams two to three weeks on client reports and presentations as rivals race to automate final document production.
Editor Interviews
Conversations with technology leaders, founders and operators.
The new workforce: AI agents to work in concert with humans
AI agents are set to reshape hiring and team structures, pushing firms towards global talent pools and outcome-based work.
Mon, 29th Jun 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
DocuWare: Mindset, not tech, holds back channel automation
DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.
Wed, 27th May 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
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Versos launches NVIDIA NeMo agents for video training
AI teams could cut days from video data preparation as Versos' new agents match natural-language requests to licensed footage and keep provenance attached.
Shopify switches apps back to native with AI tools
Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.
Gym-goers more likely to buy after workouts, study finds
Post-workout moods are fuelling sales, with a UK survey finding 90% of gym-goers are more likely to buy after exercise.
Salesforce launches AI agents for business workflows
Businesses will be able to automate sales, support and back-office tasks as Salesforce rolls out role-specific AI agents with built-in controls.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
TCS opens AI creative engineering studio in London
Clients will be able to co-design AI customer experiences in London as TCS expands its UK presence and targets 5,000 regional hires.
Last week
KAST launches Business stablecoin account for firms
Businesses trading internationally can now settle payments and payroll around the clock in stablecoins, as KAST targets 5,000 users by end-2026.
This month
Genesys unveils AI tools to orchestrate customer journeys
The shift could help companies manage AI-driven service queries more securely as Genesys adds governance and context across customer journeys.
This month
Blue Yonder named Verdantix leader in green quadrant
Customers could cut carbon and waste more easily as Verdantix praised Blue Yonder for embedding sustainability data into supply chain planning and execution.
This month