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Birbank Private named Azerbaijan's top private bank
Fintech

Birbank Private named Azerbaijan's top private bank

Rapid asset growth and a 71.8% jump in clients helped the wealth arm become the first Azerbaijani bank to win the award.

By Sofiah Nichole Salivio • 3 min read • Today
WHSmith rolls out x-hoppers across more than 300 UK stores
Digital Transformation

WHSmith rolls out x-hoppers across more than 300 UK stores

Pilot results showing up to a 22% sales lift have prompted WHSmith to extend the system to more than 300 UK travel stores.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Loyalty schemes become key retail draw, study finds
Customer Experience

Loyalty schemes become key retail draw, study finds

A new survey suggests shoppers are increasingly willing to trade personal data for discounts, pushing loyalty programmes to the centre of retail strategy.

By Sofiah Nichole Salivio • 4 min read • Yesterday
team.blue refinances €1.1 billion loan, extends maturity
Artificial Intelligence

team.blue refinances €1.1 billion loan, extends maturity

The deal gives the digital services group a longer debt runway, with about 90% of its term debt now maturing in 2032.

By Karen Joy Bacudo • 3 min read • Today
UK shoppers shun full-price buys as AI chases deals
Artificial Intelligence

UK shoppers shun full-price buys as AI chases deals

Discounts are becoming the default for many households, with 48% of UK shoppers saying they rarely buy at full price as AI boosts deal-hunting.

By Karen Joy Bacudo • 4 min read • Yesterday
CDS Superstores extends THG Fulfil deal for brands
Robotics

CDS Superstores extends THG Fulfil deal for brands

Online growth at The Range, wilko and Homebase will be backed by automated warehousing as CDS Superstores extends its THG Fulfil partnership.

By Shadda Lie Catugal • 3 min read • Today
Amazon launches seller wallet GBP for UK merchants
Payment Technologies

Amazon launches seller wallet GBP for UK merchants

Eligible merchants can now hold UK sales proceeds in pounds and send fast, free domestic transfers through Seller Central.

By Karen Joy Bacudo • 3 min read • Today
UK health users quit products when benefits are unclear
Personalisation

UK health users quit products when benefits are unclear

More than half of digitally active UK health shoppers have quit products because they saw no tangible results, research from Pomegranate found.

By Mara Sugue • 4 min read • Today
AliExpress extends UK shopping festival to 3 December
Smart Home

AliExpress extends UK shopping festival to 3 December

The longer campaign is designed to win cautious British shoppers as retailers battle for year-end spending amid pressure on household budgets.

By Karen Joy Bacudo • 4 min read • Today
Blue Yonder launches AI-native order management tool
Digital Transformation

Blue Yonder launches AI-native order management tool

Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.

By Mara Sugue • 4 min read • Today
Genesys expands AI engineers to speed customer rollouts
Digital Transformation

Genesys expands AI engineers to speed customer rollouts

By tackling integration and governance hurdles, the new engineering model aims to help enterprises move agentic AI customer service projects into production faster.

By Mara Sugue • 4 min read • Today
Xero expands Chaney partnership with Melio payments
Financial Systems

Xero expands Chaney partnership with Melio payments

The move could simplify cross-border giving and bill payment for churches, while helping Chaney & Associates add about 50 clients a year.

By Karen Joy Bacudo • 4 min read • Today
SugarAI launches AI tools to sharpen sales actions
Customer Relationship Management

SugarAI launches AI tools to sharpen sales actions

Sales teams in manufacturing and distribution will get clearer next-step prompts as SugarAI folds CRM and ERP data into its new tools.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Chargeflow data flags Black Friday non-delivery surge
eCommerce

Chargeflow data flags Black Friday non-delivery surge

Non-delivery claims overtook card fraud on Black Friday weekend, with chargebacks filed weeks later and peak disputes hitting in January.

By Joseph Gabriel Lagonsin • 4 min read • Today
Highlight names Jake Turnell-Willett to lead MSP community
Customer Relationship Management

Highlight names Jake Turnell-Willett to lead MSP community

The new group aims to help UK managed service providers tackle customer relationship strain as growth and sales promises outpace service delivery.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Bir opens digital support branch in Azerbaijan's Ganja
Fintech

Bir opens digital support branch in Azerbaijan's Ganja

The branch aims to help more customers in Azerbaijan's second-largest city use app-based banking, as cashless payments continue to rise.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Yuno adds Ecommpay to widen payment reach across regions
Application Programming Interface

Yuno adds Ecommpay to widen payment reach across regions

Merchants in Europe and Asia-Pacific can now offer more local checkout options through one integration, reducing abandoned transactions at payment stage.

By Sofiah Nichole Salivio • 3 min read • Yesterday
TBC launches palm payment in Georgia for first time
Biometrics

TBC launches palm payment in Georgia for first time

Customers in Georgia can now pay with a palm scan after TBC became the country's first lender to offer the biometric option.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Discover & Diners Club win Merlin London payments deal
Payment Technologies

Discover & Diners Club win Merlin London payments deal

Visitors at London landmarks will now be able to pay with Discover and Diners Club cards, as Merlin broadens acceptance across its global attractions.

By Sofiah Nichole Salivio • 4 min read • 2 days ago