eCommerceNews UK - Technology news for digital commerce decision-makers

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The EU Accessibility Act and what it means for UK digital businesses
Yesterday
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online services
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digital inclusion
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ux
From 28 June 2025, UK digital businesses trading with the EU must comply with the European Accessibility Act, ensuring online services are accessible to all users.
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Checkatrade unveils digital tools, shop in summer update
Yesterday
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digital transformation
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google
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mobile apps
Checkatrade launches new digital tools and a shopping feature this summer, enhancing home improvement services for UK consumers and tradespeople.
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Taboola launches Predictive Audiences to boost ad targeting
Yesterday
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martech
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cdp
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predictions
Taboola has unveiled Predictive Audiences, an AI-powered tool on its Realize platform to boost ad targeting and improve conversion rates for advertisers.
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MiQ unveils Sigma AI platform to unify programmatic advertising
Yesterday
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hyperscale
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martech
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genai
MiQ has launched Sigma, an AI-driven platform uniting over 300 data feeds to streamline and optimise programmatic advertising globally.
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HubSpot launches direct connector for ChatGPT CRM insights
Yesterday
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saas
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crm
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data analytics
HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.
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Retail cyber-attacks surge as weak defences lure criminals
Yesterday
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devops
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mfa
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phishing
Retailers face a surge in cyber-attacks as weak defences and lapses in multi-factor authentication make them prime targets for criminals seeking valuable data.
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AI adoption gap puts UK businesses at risk in procurement race
Yesterday
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digital transformation
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ai
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agentic ai
Only 32% of UK firms use AI in procurement, risking competitive disadvantage as early adopters gain efficiency and resilience in supply chain management.
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UK government faces backlog of invoices totalling GBP £2M
Yesterday
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digital transformation
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accounts payable
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uk government
UK government departments face a backlog of unpaid invoices totalling nearly GBP £2 million, with some outstanding for up to 18 years, new data reveals.
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Short-term focus slows digital transformation for UK firms
Yesterday
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digital transformation
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cybersecurity
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software development
One in five UK firms hamper digital transformation by prioritising short-term gains, delaying tech investments, and feeling pressure for quick ROI, says Crosstide.
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European finance teams boost automation to tackle compliance
Yesterday
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fintech
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defi
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digital wallets
Eighty-one per cent of European finance teams have increased automation to tackle regulatory pressures, boosting compliance and enabling strategic business roles.
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Huma launches AI tool to automate clinical note-taking
Yesterday
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genai
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ai
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healthtech
Huma has launched Hi Scribe, an AI tool automating clinical note-taking and billing, now used in 870 practices serving 10 million patients globally.
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UK credit card debt up as spending slows, missed payments rise
2 days ago
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data analytics
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credit risk
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predictive analytics
UK credit card debt rises as spending drops 6.8%, with average balances hitting GBP £1,845 and missed payments surging 23% in March 2025.
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Study reveals data anxiety remains high despite rising skills
2 days ago
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it training
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ai
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corporate training
Despite rising data skills, 78% of UK professionals still face data anxiety, with 27% avoiding data tasks, reveals a global study of over 2,400 workers.
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How retailers can stay profitable amidst economic uncertainty
2 days ago
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digital transformation
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cx
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martech
Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.
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Celonis & Peech launch app to cut perishable waste & losses
2 days ago
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cleantech
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sustainability
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celonis
Celonis and Peech have launched an app to help retailers cut perishable waste and losses, boosting revenue and improving price markdown compliance.
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Ant International unveils Alipay+ GenAI Cockpit for fintech AI
2 days ago
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fintech
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ai security
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llms
Ant International has launched the Alipay+ GenAI Cockpit, an AI platform to help fintech firms and super apps develop AI-driven financial services in Asia.
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Adobe unveils AI agents to streamline marketing & support
2 days ago
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saas
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digital transformation
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cx
Adobe launches AI agents to help marketers and support teams streamline workflows and improve customer experience across its Experience Platform.
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NEXT & Infobip boost security & RCS messaging for shoppers
3 days ago
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cx
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martech
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ai
NEXT partners with Infobip to boost shopper security, blocking 175,000 fake messages monthly and enhancing customer engagement with advanced RCS messaging.
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AI personalisation in FMCG must be invisible to earn trust
3 days ago
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cx
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martech
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it automation
New research shows UK consumers prefer AI personalisation in FMCG to be subtle, with only 8% wanting more obvious AI interactions with brands.
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Commerce sector faces surge in bot attacks, Fastly report warns
3 days ago
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firewalls
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application security
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breach prevention
Fastly reports a doubling of attacks on commerce sites, now 31% of threats, as unwanted bot traffic hits 37% of all internet activity in Q1 2025.