Latest news
New Relic report: Observability quadruples retail ROI
Today
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ai
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ecommerce
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cloud services
New Relic's latest report reveals that investing in observability solutions can deliver a fourfold return for retail businesses by enhancing customer interactions.
‘Fear of getting it wrong’ harming SME export potential
Today
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partner programmes
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supply chain & logistics
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ecommerce
Red tape and exporters' fears of mistakes are damaging UK's clothing and footwear shipments to the EU, dropping by 18% post-Brexit.
Twilio honours 16 startups in 2024 AI Searchlight Awards
Today
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data analytics
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cx
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martech
Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.
The new AI economy: welcome to the era of knowledge-as-a-service
Today
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saas
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martech
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llms
The era of Knowledge-as-a-Service is emerging, reshaping the internet with AI-driven models that prioritise ethical data use and community engagement.
Nearly 10 million Brits to use BNPL schemes this Christmas
Today
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cryptocurrency
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blockchain
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bnpl
Nearly 10 million UK consumers are projected to embrace Buy Now, Pay Later schemes this Christmas, reflecting a significant shift in shopping behaviours.
UK firms risk GBP £4.5bn losses due to poor service
Yesterday
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.
Alexander Wettjen appointed Vice President Group Sales at NFON
Yesterday
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cx
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martech
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collaboration
NFON has appointed Alexander Wettjen as Vice President Group Sales, effective 1st December 2024, to enhance its partner-centric market approach.
Charlie Thompson appointed New Relic's EMEA leader
Yesterday
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low-code
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software development
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fujitsu
New Relic has appointed Charlie Thompson as Senior Vice President and Managing Director for EMEA, aiming to boost growth and market expansion in the region.
Locad secures USD $9m to expand AI-driven logistics
Yesterday
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cx
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martech
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ecommerce
Singapore's Locad secures USD $9 million in pre-series B funding to fuel global expansion and enhance its AI-driven logistics solutions.
Microsoft 365 Copilot enhanced with AI & new features
Yesterday
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digital transformation
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ai
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microsoft
Microsoft unveils major enhancements to Microsoft 365 Copilot, aiming to revolutionise business processes and boost productivity for firms globally.
Neo4j surpasses USD $200m ARR, eyes further AI growth
Yesterday
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data analytics
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digital transformation
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data science
Neo4j has exceeded USD $200 million in annual recurring revenue, doubling its figure in three years, driven by demand for its graph technology.
Teradata AI Unlimited platform launches on Microsoft Fabric
Yesterday
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saas
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data analytics
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digital transformation
Teradata has launched its AI Unlimited platform for public preview on Microsoft Fabric, enhancing serverless AI capabilities for enterprises.
UK workers secretly using AI tools for an edge at work
Yesterday
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iam
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ai
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productivity
A new study reveals 35% of UK workers covertly use AI to enhance their work, with younger staff finding it particularly beneficial for reducing stress.
UK businesses lag behind in adopting circular economy model
Yesterday
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partner programmes
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cleantech
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sustainability
Only 25% of UK firms have embraced circular economy practices, risking higher costs and lower competitiveness amid sustainability challenges, research reveals.
Sensay CEO urges user-friendly approach to boost AI uptake
Yesterday
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ai
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productivity
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it departments
Dan Thomson, CEO of Sensay, claims the low use of AI tools stems from their complexity, urging businesses to enhance user-friendliness to boost adoption.
CommBox secures funding for AI expansion in Europe
Yesterday
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data protection
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encryption
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cx
CommBox has raised GBP £12.3 million from PSG Equity to boost its AI technologies and expand its operations into new markets.
Northern Data selects startups for AI Accelerator programme
Yesterday
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genai
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ai
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ai ethics
Northern Data Group has selected five startups for its first AI Accelerator, providing access to advanced GPU technology and industry mentorship.
GlobalLogic named leader in 2024 ISG AI services report
Yesterday
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data science
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partner programmes
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genai
GlobalLogic has been named a Leader in the 2024 ISG Provider Lens Generative AI Services Report, showcasing its prowess in enabling generative AI integration.
AI integration in software raises architectural challenges
Yesterday
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software development
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developers
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software engineering
As AI reshapes software development, industry leaders warn it may increase complexity and architectural challenges rather than solve them, urging teams to adapt.
Microsoft unveils Copilot Studio for AI-enhanced solutions
Yesterday
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dr
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cx
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martech
Microsoft has unveiled its Copilot Studio autonomous agents in preview, promising AI-driven innovations to reshape business operations at Ignite 2024.