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Co-op Live adopts Oracle systems for venue operations
Software-as-a-Service

Co-op Live adopts Oracle systems for venue operations

Joined-up software should speed reconciliation and stock control at the 23,500-capacity Manchester arena during peak event rushes.

By Sean Mitchell • 4 min read • Today
Revolut launches facial recognition payments in UK
Data Protection

Revolut launches facial recognition payments in UK

UK shoppers can now pay with a glance as the fintech seeks to win more tills with 0% merchant fees and triple RevPoints.

By Karen Joy Bacudo • 4 min read • Today
UK CIOs trust AI over analyst reports on suppliers
Digital Transformation

UK CIOs trust AI over analyst reports on suppliers

AI chatbots now outrank analyst reports for UK tech buying research, with 56% of CIOs using them instead of traditional sources.

By Sean Mitchell • 2 min read • Yesterday
AI widens skills gap in UK skilled trades, Pearson finds
Risk & Compliance

AI widens skills gap in UK skilled trades, Pearson finds

Training systems are struggling to keep pace as AI changes day-to-day tasks in UK skilled trades and raises replacement demand, Pearson says.

By Sean Mitchell • 4 min read • Yesterday
Kura appoints Acumen Cyber for round-the-clock monitoring
Data Protection

Kura appoints Acumen Cyber for round-the-clock monitoring

The deal gives the customer experience outsourcer 24/7 threat detection and incident response as clients demand stronger proof of security controls.

By Sofiah Nichole Salivio • 3 min read • Yesterday
UK firms see strong returns from AI adoption research
Customer Relationship Management

UK firms see strong returns from AI adoption research

Most UK organisations using AI are seeing measurable gains, with productivity, cost savings and revenue growth among the clearest benefits.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
iFAST Global Bank launches payment collection tool for SMEs
Fintech

iFAST Global Bank launches payment collection tool for SMEs

Small firms using sterling payments can now track incoming money in one dashboard, as the bank aims to cut manual reconciliation.

By Karen Joy Bacudo • 3 min read • Yesterday
ANNA partners with YouLend on revenue-based funding
Software-as-a-Service

ANNA partners with YouLend on revenue-based funding

Small firms facing cash-flow pressure can now access funding in as little as 24 hours through ANNA's app, based on trading revenue.

By Karen Joy Bacudo • 4 min read • 2 days ago
UK public sector AI use outpaces governance, survey
Data Protection

UK public sector AI use outpaces governance, survey

Only 8% of UK public sector IT professionals say AI is fully governed, leaving frontline services exposed as adoption races ahead.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Mangopay launches Echo for multi-PSP payment flows
Software-as-a-Service

Mangopay launches Echo for multi-PSP payment flows

Platforms adding more payment providers can now centralise reconciliation and payouts, cutting manual work after customer payments clear.

By Karen Joy Bacudo • 4 min read • 3 days ago
GoCardless processes UK's first agentic charity payment
Fintech

GoCardless processes UK's first agentic charity payment

A regulated trial has shown how AI could streamline monthly giving while keeping donors in control of approval and spending limits.

By Karen Joy Bacudo • 4 min read • 3 days ago
MaxContact launches Auto QA amid FCA compliance gap
Customer Experience

MaxContact launches Auto QA amid FCA compliance gap

More than half of UK contact centre managers have found compliance breaches outside routine checks, heightening FCA scrutiny risks for firms.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Earnix says insurers will compete on decision-making
Data Analytics

Earnix says insurers will compete on decision-making

Insurers face growing pressure to connect pricing, underwriting and customer decisions as AI and shifting risks reshape the market.

By Karen Joy Bacudo • 4 min read • 4 days ago
Digital payments add GBP £88bn to UK sales, study finds
Digital Transformation

Digital payments add GBP £88bn to UK sales, study finds

Fraud fears and slow digital adoption are blunting the benefits of payments innovation, with UK firms missing out on further growth.

By Karen Joy Bacudo • 4 min read • Last week
Ecommpay shortlisted for UK PayTech award on AI push
Data Analytics

Ecommpay shortlisted for UK PayTech award on AI push

Declined card payments can cost online merchants sales and repeat custom, making Ecommpay's AI-driven checkout tools a commercial focus.

By Sofiah Nichole Salivio • 3 min read • Last week
dunnhumby ventures backs Azoma in AI shopping push
Marketing Technologies

dunnhumby ventures backs Azoma in AI shopping push

Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.

By Karen Joy Bacudo • 4 min read • Last week
Zopa launches AI Ask tool for Biscuit account users
Data Analytics

Zopa launches AI Ask tool for Biscuit account users

The feature could make everyday banking easier by letting Biscuit account holders move money, split bills and pay invoices by voice or text prompts.

By Karen Joy Bacudo • 3 min read • Last week
Aulumu launches six-model A18 case range for iPhone
eCommerce

Aulumu launches six-model A18 case range for iPhone

iPhone 18 Pro and Pro Max buyers now have six premium case options as Aulumu targets demand for slimmer and tougher protection.

By Sofiah Nichole Salivio • 4 min read • Last week
BMX launches magnetic power bank for foldable iPhone
Apple

BMX launches magnetic power bank for foldable iPhone

Foldable iPhone users can now charge and prop up the handset with a compact 5,000mAh magnetic pack aimed at the new form factor.

By Sofiah Nichole Salivio • 3 min read • Last week