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Loyalty schemes become key retail draw, study finds
Customer Experience

Loyalty schemes become key retail draw, study finds

A new survey suggests shoppers are increasingly willing to trade personal data for discounts, pushing loyalty programmes to the centre of retail strategy.

By Sofiah Nichole Salivio • 4 min read • Yesterday
UK shoppers shun full-price buys as AI chases deals
Artificial Intelligence

UK shoppers shun full-price buys as AI chases deals

Discounts are becoming the default for many households, with 48% of UK shoppers saying they rarely buy at full price as AI boosts deal-hunting.

By Karen Joy Bacudo • 4 min read • Yesterday
CDS Superstores extends THG Fulfil deal for brands
Robotics

CDS Superstores extends THG Fulfil deal for brands

Online growth at The Range, wilko and Homebase will be backed by automated warehousing as CDS Superstores extends its THG Fulfil partnership.

By Shadda Lie Catugal • 3 min read • Today
Amazon launches seller wallet GBP for UK merchants
Payment Technologies

Amazon launches seller wallet GBP for UK merchants

Eligible merchants can now hold UK sales proceeds in pounds and send fast, free domestic transfers through Seller Central.

By Karen Joy Bacudo • 3 min read • Today
UK health users quit products when benefits are unclear
Personalisation

UK health users quit products when benefits are unclear

More than half of digitally active UK health shoppers have quit products because they saw no tangible results, research from Pomegranate found.

By Mara Sugue • 4 min read • Today
AliExpress extends UK shopping festival to 3 December
Smart Home

AliExpress extends UK shopping festival to 3 December

The longer campaign is designed to win cautious British shoppers as retailers battle for year-end spending amid pressure on household budgets.

By Karen Joy Bacudo • 4 min read • Today
Discover & Diners Club win Merlin London payments deal
Payment Technologies

Discover & Diners Club win Merlin London payments deal

Visitors at London landmarks will now be able to pay with Discover and Diners Club cards, as Merlin broadens acceptance across its global attractions.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
UK shoppers nearly match card use with bank payments
Data Protection

UK shoppers nearly match card use with bank payments

Security and privacy are driving UK shoppers towards bank-based checkout, with 40% now using it often or regularly versus 41% for cards.

By Karen Joy Bacudo • 4 min read • Today
UK firms paid GBP £138 million late as e-invoicing looms
Taxation

UK firms paid GBP £138 million late as e-invoicing looms

Companies still paid £138 million late on invoices in 2026, with all firms surveyed missing agreed terms on at least some bills.

By Karen Joy Bacudo • 3 min read • Yesterday
Embat cuts J.P. Morgan bank onboarding from months to days
Fintech

Embat cuts J.P. Morgan bank onboarding from months to days

Finance teams can now connect J.P. Morgan accounts to Embat's treasury system in days, rather than months, without external certification.

By Karen Joy Bacudo • 3 min read • Yesterday
Budget puts fresh strain on SMEs, business groups say
Manufacturing

Budget puts fresh strain on SMEs, business groups say

Small firms could face higher borrowing costs and wage bills after the Budget, according to advisers who said ministers offered too little relief.

By Karen Joy Bacudo • 5 min read • Yesterday
Conferma & VAT IT join forces on hotel VAT recovery
Application Programming Interface

Conferma & VAT IT join forces on hotel VAT recovery

Business travellers could recover more hotel VAT as invoice data flows directly from Conferma's Snap+ service into VAT IT's reclaim process.

By Karen Joy Bacudo • 3 min read • Today
Everywhen warns cyberattacks can breach customer trust
Ransomware

Everywhen warns cyberattacks can breach customer trust

The incident has exposed a gap in cyber risk planning, with unauthorised app messages at ASOS showing how trust and fraud fears can linger after attacks.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
UK marketers worry current data strategies may not last
Cookies

UK marketers worry current data strategies may not last

Most UK marketing leaders fear their data strategies may soon fail as cookies fade and audience-targeting accuracy comes under pressure.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
BrowsAble secures GBP £300,000 to boost accessibility
Artificial Intelligence

BrowsAble secures GBP £300,000 to boost accessibility

The funding will help the start-up bring its accessibility platform to market in 2027, with users set to access it free while businesses pay.

By Karen Joy Bacudo • 4 min read • 3 days ago
UK banks criticised over Making Tax Digital exports
Financial Systems

UK banks criticised over Making Tax Digital exports

Sole traders could face extra quarterly admin because many UK banks do not clearly explain whether transaction downloads can be exported in usable formats.

By Karen Joy Bacudo • 4 min read • 2 days ago
Open Point launches UK platform for consultation feedback
Housing

Open Point launches UK platform for consultation feedback

Councils and project teams may cut manual review time as heavier consultation demands push UK organisations to track feedback more efficiently.

By Regine Laguilles • 3 min read • 2 days ago
UK regulator proposes strategic status for Microsoft
Enterprise Resource Planning

UK regulator proposes strategic status for Microsoft

The move could let the watchdog impose legally enforceable remedies on software licensing and bundling practices that rivals say raise costs for customers.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
Wahda Bank picks Backbase for digital platform in Libya
Digital Transformation

Wahda Bank picks Backbase for digital platform in Libya

Libyan businesses and later retail customers will gain online banking as Wahda Bank starts rolling out a new platform in 2027.

By Karen Joy Bacudo • 3 min read • 2 days ago