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Retail Stories - Page 37

UK Stories

Retail stories

UK payment outages cost retail, hospitality GBP £1.6 billion
Digital Transformation

UK payment outages cost retail, hospitality GBP £1.6 billion

Payment outages in the UK cost retail and hospitality sectors GBP £1.6 billion annually, with over five major disruptions each year impacting customer spending.

By Jed Nykolle Harme • 4 min read • Wed, 11th Jun 2025
Father's Day spending to hit GBP £1.12 billion despite fewer shoppers
Artificial Intelligence

Father's Day spending to hit GBP £1.12 billion despite fewer shoppers

Despite fewer shoppers marking Father's Day, UK spending on gifts is set to reach GBP £1.12 billion in 2025, driven by inflation and rising prices.

By Kaleah Salmon • 4 min read • Tue, 10th Jun 2025
Ventrica invests GBP £4.2 million to boost CX with Zendesk
Digital Transformation

Ventrica invests GBP £4.2 million to boost CX with Zendesk

Ventrica has launched Ventrica Digital with a GBP £4.2 million investment to enhance customer experience using Zendesk's platform and services over three years.

By Kaleah Salmon • 3 min read • Fri, 6th Jun 2025
Paragon acquires Service Graphics to expand marketing services
Software-as-a-Service

Paragon acquires Service Graphics to expand marketing services

Paragon has acquired UK-based Service Graphics, enhancing its marketing services with brand activations, large format displays, and on-demand print expertise.

By Kaleah Salmon • 3 min read • Tue, 3rd Jun 2025
UK consumers value store loyalty over brands, research shows
Customer service

UK consumers value store loyalty over brands, research shows

UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.

By Shannon Williams • 3 min read • Fri, 30th May 2025

Global Stories

Retail stories

Puma & Adyen unify payments to enhance Asia Pacific retail
Fintech

Puma & Adyen unify payments to enhance Asia Pacific retail

Puma has partnered with Adyen to unify payment systems across Asia Pacific stores and events, boosting efficiency and delivering a seamless customer experience.

By Sean Mitchell • 4 min read • Wed, 18th Jun 2025
AI set to transform customer experience & loyalty in 2025
Digital Transformation

AI set to transform customer experience & loyalty in 2025

In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.

By Melania Watson • 3 min read • Tue, 17th Jun 2025
Experts reveal how AI Agents impact retail, shopping and customer loyalty
Customer Experience

Experts reveal how AI Agents impact retail, shopping and customer loyalty

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

By Jonathan Reeve • 4 min read • Mon, 16th Jun 2025
GreyOrange partners with LogiQ-On to launch gStore in ANZ markets
Software-as-a-Service

GreyOrange partners with LogiQ-On to launch gStore in ANZ markets

GreyOrange partners with LogiQ-On to distribute its AI-driven gStore retail platform across Australia and New Zealand, enhancing inventory and store operations.

By Catherine Knowles • 3 min read • Fri, 13th Jun 2025
Blue Yonder wins top Snowflake award for supply chain AI
Marketing Technologies

Blue Yonder wins top Snowflake award for supply chain AI

Blue Yonder has won Snowflake's 2025 Retail & Consumer Goods Data Cloud Product Partner of the Year award for its AI-driven supply chain innovations.

By Sean Mitchell • 3 min read • Wed, 11th Jun 2025
AI, loyalty and ANZ grocery retailers: What's new
Data Analytics

AI, loyalty and ANZ grocery retailers: What's new

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

By Jonathan Reeve • 5 min read • Wed, 11th Jun 2025
Dentsu integrates eye-tracking data for media planning
Customer Experience

Dentsu integrates eye-tracking data for media planning

Dentsu has integrated in-store eye-tracking data from Co-op Media Network into its tool, enhancing media planning with real-world retail attention insights.

By Jed Nykolle Harme • 3 min read • Tue, 10th Jun 2025
How retailers can stay profitable amidst economic uncertainty
Digital Transformation

How retailers can stay profitable amidst economic uncertainty

Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.

By Jamie Cairns • 3 min read • Thu, 5th Jun 2025
Celonis & Peech launch app to cut perishable waste & losses
Clean technologies

Celonis & Peech launch app to cut perishable waste & losses

Celonis and Peech have launched an app to help retailers cut perishable waste and losses, boosting revenue and improving price markdown compliance.

By Sean Mitchell • 3 min read • Thu, 5th Jun 2025
JLL unveils AI Property Assistant to boost real estate returns
Data Protection

JLL unveils AI Property Assistant to boost real estate returns

JLL has launched the AI-powered Property Assistant to enhance property performance and boost financial returns across retail, industrial and office sectors.

By Catherine Knowles • 3 min read • Wed, 4th Jun 2025
Supply chain leaders invest in AI & tech for resilience, growth
Data Analytics

Supply chain leaders invest in AI & tech for resilience, growth

Nearly 700 global supply chain leaders prioritise AI and new tech investments to boost resilience, efficiency, and sustainability over the next three years.

By Melania Watson • 4 min read • Wed, 4th Jun 2025
APAC Retailers Embrace AI Amid Shifting Consumer Preferences
Digital Transformation

APAC Retailers Embrace AI Amid Shifting Consumer Preferences

Over a third of APAC consumers now use AI for shopping, boosting convenience and new brand discoveries, says Adyen's 2025 report.

By Sean Mitchell • 4 min read • Mon, 2nd Jun 2025

Stories from Other Regions

Retail stories