New research reveals the extent of negative delivery experiences on customer loyalty, suggesting customers can be unforgiving. 

Manhattan is completing the digital unification of distribution and logistics, where they come together in the physical world.

To establish a customer-centric approach and adapt to the retail sector’s resurgence, businesses must leverage the data and the cloud.

Tie-up offers MPGS customers access to Vesta’s Payment Guarantee and Payment Protect solutions, resulting in higher transaction approval rates.

A keynote presentation at Future State 2023 saw two Adidas leaders discuss the implications of Artificial Intelligence for the future of eCommerce.

FMI has found the market is predicted to reach US$626.23 billion in 2023. It's anticipated to develop at a CAGR of 17.8%, reaching US$3221.36 billion by 2033.

The adoption of intelligent virtual store design solutions for seamless business encourages companies to implement online commerce platforms.

MYOB is targetting mid-market businesses across Australia and New Zealand by releasing more than 360 new features, enhancements and updates.

The facility is set to be fully operational in 2025 and will work with Toll’s existing Sydney retail distribution facility in Prestons.

Multinational retailer ALDO Group implements a new distributed order management system from Fluent Commerce for omnichannel order fulfilment.

Australian brands are tackling the turbulent economic climate with privacy requirements, digital transformation and investment in customer data platforms.

The reality of eCommerce is that almost all consumers cross-shop, research, and view products on several different channels before making a purchase.

With eCommerce and AI working together, sellers must plan for the integration of AI with both technology and company strategy in mind. 

BigCommerce expands its engineering team and leverages the growing partner ecosystem to equip B2C and B2B merchants with modernised eCommerce experiences.

Workday has helped to replace outdated legacy systems and modernise financial and HCM operations for a number of retailers, including Target, PUMA, Bunnings and MECCA.

Fintech and payments as a service provider, Change has bolstered its expansion into the New Zealand market, signing Credit Union Auckland.

The program provides partners with comprehensive training in topics such as company, product, eCommerce, sustainability, and more.

Stripe has announced that the company handled more than US$817 billion (AU$1.2 trillion) in total volume in 2022, up 26% from the prior year.

"With the increasing dependence on digital technology, backup power protection is now essential not only for businesses but also for personal consumers."

With its sixth acquisition, Software Combined has cemented its position as Australia’s leading company investing in established software businesses.

Nearly 40% of all eCommerce retailers suffer customer-impacting disruptions, which cost up to $1 million per month.

The market is estimated to thrive between 2021 and 2031 on the back of healthy demand from retail, eCommerce, logistics and manufacturing facilities.

Adobe says this partnership will enable real-time personalisation and increase revenue to elevate the luxury group's customer experiences.

Adobe says Sensei GenAI will act as a co-pilot to help marketers and other customer experience teams increase their productivity.