The Ultimate Guide to eCommerce
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
PSE conference to tackle AI-led commerce in London
Senior payments executives will weigh who carries risk when shoppers use AI assistants to start purchases but still finish them elsewhere.
AI search transactions soar 553% as revenue jumps 312%
Transactions from AI search visitors rose 553% over 13 months, with revenue up 312% as the channel outpaced organic and paid search.
Billy Grace says Black Friday costs rose but orders fell
Advertisers paid more for Black Friday inventory, but stronger conversion performance still lifted returns as order costs fell 18%.
Miniclipper adds fourth warehouse to THOMAX platform
The rollout will give the logistics firm one warehouse management platform across all six UK sites, speeding eCommerce fulfilment and customer system links.
UK shoppers use AI for holiday deals as uncertainty bites
Most UK consumers plan to keep festive spending steady, while AI use for price comparisons is gaining ground amid economic uncertainty.
Diamond Logistics warns brands on peak season planning
Late planning could leave smaller online retailers facing higher delivery costs and scarce warehouse space during Black Friday and Christmas trading.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
GBG launches Reach to verify AI agents' address data
Infios named a leader in IDC MarketScape assessments
Expert Columns
AI in Retail is Only as Good as its Data Foundation
Ecommerce needs to realise the role of inclusive finance as it adjusts to a new credit challenge
How to maximise AI performance during the golden quarter
The next eCommerce interface may not be a screen
The golden quarter loyalty opportunity: Why rewards matter more when consumers spend more carefully
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
For sensitive health categories, eCommerce can remove more than just the checkout queue
Dupe culture is creating a new challenge for toy and gaming brands
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Big brands spend less sales revenue on advertising
That points to a shift in how much large groups reinvest in promotion, with the 25 US-listed advertisers studied seeing their ad-to-sales ratio fall from 6.1% to 5.5%.
Retailers warned fraud & disputes may stretch into new year
Retailers may see holiday sales dented months later, as earlier shopping leaves a longer window for refund abuse, disputes and chargebacks.
MariaDB Ecosystem Hub passes 200 entries in six months
The directory now gives MariaDB users a faster way to find compatible tools, after the curated hub topped 200 entries in just six months.
THG Fulfil expands AutoStore deal with CapEx & RaaS
The deal gives retailers more ways to fund warehouse automation as THG Fulfil adds outright purchase to its AutoStore offer.
Titan Brands cuts backorder risk by linking systems
Potential weekly sales lost to backorders have fallen by USD $640,000 after Titan Brands linked ordering, warehousing and transport systems.
UK shoppers lead Europe in refund abuse, study finds
The practice is adding to retailers' costs and may push prices higher, with 37% of UK online shoppers admitting or considering refund abuse.
Merchants underestimate friendly fraud, Chargebacks911 says
Businesses risk wasting anti-fraud budgets, with a new report saying merchants may vastly undercount disputes caused by friendly fraud.
Classic Football Shirts' World Cup orders surge 101pc
Automation helped the Hyde retailer dispatch record volumes as World Cup demand doubled orders and cut packing from minutes to seconds.
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
Kesko picks Manhattan Active Warehouse for Finland
The upgrade should improve fulfilment reliability across five Finnish sites as Kesko replaces a legacy system and adds AI tools to its grocery network.
Bir brings Azerbaijan's digital banking experience to Istanbul fintech week
The rapid uptake shows Bir is becoming a mass-market daily banking platform, with 90% of customers now using its app for routine transactions.
Ecommpay adds Klarna to platform in single integration
Merchants can now offer Klarna's instalment and deferred-payment options through Ecommpay without extra technical work or separate systems.
Shoppers prefer AI price tools over autonomous buying
Consumers want AI to hunt bargains, but most still reject software buying clothes for them, according to a survey of 3,300 adults.
Juspay revenue rises 30% to USD $75 million in FY26
Core India operations stayed profitable as the payments firm expanded overseas and pushed into AI, even after a USD $10 million net loss.
Forever New completes global eCommerce move to Shopify
The nine-month overhaul should cut delays to digital updates and give the fashion retailer a single eCommerce system across four major markets.
Spreetail launches Amazon Brand Benchmark dashboard
Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.
Fuel price surge squeezes UK eCommerce supply chains
Record UK fuel prices are pushing up fulfilment and delivery costs for online sellers, squeezing margins and threatening demand.
Avalara launches Aviator agent hub for European tax rules
Businesses selling across Europe may cut manual compliance work as Avalara's new agent hub automates tax tasks and keeps records for audits.
Avalara launches Versori by Avalara for AI integrations
Businesses could cut engineering work as Avalara rolls out AI agents that build and deploy tax-software connectors in days.
FedEx & Stripe join to boost small business finance
Smaller businesses could gain fresh access to finance as shipping data from FedEx and Stripe's systems is used to assess lending risk.
Job Moves
Akeneo names three leaders to drive AI commerce push
TMX Transform appoints Frances Farren as UK director
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
Paxon appoints Anthony Heath as Business Development Manager
