eCommerceNews UK - Technology news for digital commerce decision-makers
United Kingdom

Latest News - Page 170

RØDE unveils Bright Friday campaign with new colours & offers
Marketing Technologies

RØDE unveils Bright Friday campaign with new colours & offers

RØDE launches Bright Friday campaign with vibrant new colours for audio gear and special bundled offers to help creators personalise their setups.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Ant International brings AI-powered customer service to Asia
Crypto

Ant International brings AI-powered customer service to Asia

Ant International partners with TNG Digital and easypaisa to launch AI-driven customer service, enhancing efficiency and security in Asian digital banking.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Couchbase unveils AI edge upgrades with offline sync & JavaScript
Disaster Recovery

Couchbase unveils AI edge upgrades with offline sync & JavaScript

Couchbase upgrades its mobile platform with JavaScript support and peer-to-peer sync to boost AI app resilience on offline edge devices across sectors.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Credit Reimagined: Why the future of banking needs smarter credit systems
Digital Transformation

Credit Reimagined: Why the future of banking needs smarter credit systems

UK banks face credit innovation hurdles as outdated systems delay new features; modern credit platforms offer agility and growth in a fast-changing market.

By Rob Macmillan • 5 min read • Tue, 18th Nov 2025
Why AI will fail without a single version of truth
Digital Transformation

Why AI will fail without a single version of truth

AI chatbots are failing to improve customer service as incomplete data and trust issues cause frustration, prompting firms to reintegrate human agents.

By Phil Smith • 5 min read • Tue, 18th Nov 2025
Progress Software unveils Sitefinity AI tool for tailored web content
Digital Transformation

Progress Software unveils Sitefinity AI tool for tailored web content

Progress Software launches Agentic RAG for Sitefinity, an AI tool enabling real-time, personalised web content tailored to user prompts and queries.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Salesforce says AI to run 50% of customer service cases by 2027
Digital Transformation

Salesforce says AI to run 50% of customer service cases by 2027

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
Retailers unprepared for AI-driven cyber threats as attacks surge
Application Security

Retailers unprepared for AI-driven cyber threats as attacks surge

Nearly half of retailers report surging AI-driven cyber attacks, yet only a quarter feel prepared as the busy shopping season looms, new research shows.

By Catherine Knowles • 3 min read • Tue, 18th Nov 2025
Storyblok & OtterlyAI partner to boost AI search visibility
Marketing Technologies

Storyblok & OtterlyAI partner to boost AI search visibility

Storyblok partners with OtterlyAI to help brands enhance visibility on AI-driven search engines amid shifting consumer search habits.

By Catherine Knowles • 3 min read • Tue, 18th Nov 2025
Paysafe & Endava partner to transform global digital payments
Digital Transformation

Paysafe & Endava partner to transform global digital payments

Paysafe and Endava have joined forces in a multi-year partnership to revolutionise global digital payments using AI-driven technologies and expert services.

By Catherine Knowles • 2 min read • Tue, 18th Nov 2025
Pulse Advertising appoints Maximillian Adagio as Senior Director Growth
Google

Pulse Advertising appoints Maximillian Adagio as Senior Director Growth

Pulse Advertising names Maximillian Adagio as Senior Director, Growth to expand its US client base in a rapidly evolving digital marketing landscape.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Wayvia unveils AI-powered Prowl platform for real-time price control
Artificial Intelligence

Wayvia unveils AI-powered Prowl platform for real-time price control

Wayvia launches AI-powered Prowl platform to monitor and enforce real-time pricing, protecting brands' margins amid volatile retail conditions.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
New app lets young Brits grow pensions with cashback rewards
Fintech

New app lets young Brits grow pensions with cashback rewards

Chest launches app to grow pensions by converting everyday cashback from retailers like Amazon and Tesco into retirement savings.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
Freshworks unveils AI features to boost UK enterprise support
Fintech

Freshworks unveils AI features to boost UK enterprise support

Freshworks launches new AI tools in the UK to streamline customer support and IT management, boosting efficiency and cutting manual tasks for enterprises.

By Sean Mitchell • 4 min read • Tue, 18th Nov 2025
Kani Payments appoints Andrew Wingfield to lead safeguarding push
Fintech

Kani Payments appoints Andrew Wingfield to lead safeguarding push

Kani Payments appoints Andrew Wingfield as Head of Strategic Solutions to enhance safeguarding features ahead of FCA's 2026 regulatory changes.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Hotel bookings shift as travellers seek value & shorter stays in 2025
Expedia

Hotel bookings shift as travellers seek value & shorter stays in 2025

In 2025, hotel bookings shift as travellers favour value and shorter stays, with OTAs like Expedia and Trip.com seeing strong growth amid rising price sensitivity.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
CPiO appoints Duncan Boyne to boost Power BI strategy for SMEs
Data Analytics

CPiO appoints Duncan Boyne to boost Power BI strategy for SMEs

CPiO appoints Duncan Boyne as Power BI Lead to enhance data strategy and analytics for UK SMEs amid economic uncertainty and operational challenges.

By Melvin Hipolito • 3 min read • Mon, 17th Nov 2025
Retailers face pressure for transparency as supply chains evolve
Supply Chain

Retailers face pressure for transparency as supply chains evolve

Retailers face mounting pressure to boost supply chain transparency and sustainability amid new tax rules and climate regulations reshaping global commerce.

By Sean Mitchell • 4 min read • Mon, 17th Nov 2025
UK leads Europe in resilience to ageing workforce & automation
Artificial Intelligence

UK leads Europe in resilience to ageing workforce & automation

The UK tops Europe in resilience to ageing workforce and automation, boasting low job displacement risk and strong digital skills among its workers.

By Kaleah Salmon • 3 min read • Mon, 17th Nov 2025