Latest news - Page 18
SAS unveils industry AI models as part of USD $1 billion push
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supply chain
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ai
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agentic ai
SAS unveils AI models tailored to slash inefficiencies across sectors, backed by a USD $1 billion investment and ethical guidelines.
Abadesi Osunsade to lead Women in Cybersecurity keynote
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cybersecurity
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microsoft
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amazon
Abadesi Osunsade, CEO of Hustle Crew, will keynote at Women in Cybersecurity during Infosecurity Europe 2025 at ExCeL London in early June.
Digitising workflows: The role of AI and Automation and how they are transforming efficiency in healthcare
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rpa
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ai
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nlp
AI and automation are transforming UK healthcare by digitising workflows, enhancing efficiency, reducing errors, and cutting NHS patient waiting lists.
Unlocking Retail Growth: The WhatsApp Customer Service Revolution
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encryption
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cx
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martech
eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.
UK retailers face £1 million daily losses after cyberattacks
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data protection
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advanced persistent threat protection
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physical security
Recent cyberattacks on UK retailers like M&S and Harrods threaten sales and trust, costing M&S up to GBP £1 million daily amid growing ecommerce risks.
Legacy systems hampering UK public sector digital progress
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digital transformation
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data privacy
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ai
Only 6% of UK public sector organisations have fully embraced digital transformation, with legacy systems and skill shortages causing major delays, research finds.
Half of Firms May Ban Personal Devices Over AV Risks
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firewalls
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data protection
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encryption
Over half of enterprises consider banning personal devices at work amid rising security threats linked to unchecked webcams, tablets and headsets.
Endava to accelerate Google Agentspace enterprise AI
Last month
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digital transformation
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ai
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agentic ai
Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.
Eagle Eye & Ecrebo partner to boost smart receipt marketing
Last month
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cx
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martech
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commerce systems
Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.
Desktop PC sales remain strong in Europe as mini PCs surge
Last month
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windows 11
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consumer electronics
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gdp
Europe's PC desktop sales remain strong in early 2025, with consumer notebooks outperforming commercial ones amid uneven market recovery across countries.
Transparency urged to build stronger client-agency trust
Last month
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devops
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apm
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software development
Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.
AI-focused marketing risks eroding trust, says new research
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cx
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.
Jobseekers hit by nearly 400 data breaches at Jobcentres in 2024
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data protection
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breach prevention
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data privacy
Nearly 400 data breaches at UK Jobcentres in 2024 exposed personal details of jobseekers, raising serious concerns over data security and privacy.
Jitterbit unveils Harmony upgrade with layered accountable AI agents
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digital transformation
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ai security
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low-code
Jitterbit has launched an upgrade to its Harmony platform, introducing layered accountable AI agents designed to automate complex enterprise tasks efficiently.
Unit4 unveils Ava AI agent to automate ERP workflows in Teams
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uc
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digital transformation
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it automation
Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.
AppSignal secures $22 million to drive US & EU growth
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apm
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software development
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software engineering
AppSignal raises $22 million in Series A to accelerate growth in the US and Europe, appointing Brandon Swalve as new CEO and opening a US office.
Remote launches AI-powered payroll service for 100 countries
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hcm
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risk & compliance
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ai
Remote expands its AI-powered payroll platform to support over 100 countries, streamlining payments and HR for businesses with global teams.
ServiceNow unveils agentic AI platform built for trust and scale
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crm
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data analytics
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digital transformation
ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.
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Udemy appoints Neeracha Taychakhoonavudh to lead CX
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digital transformation
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cx
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martech
Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.
Park Place acquires CSI to expand hybrid cloud services
Last month
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dr
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hybrid cloud
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digital transformation
Park Place Technologies has acquired UK-based CSI, bolstering its hybrid cloud services and strengthening support for legacy IBM infrastructures globally.