eCommerceNews UK - Technology news for digital commerce decision-makers

Latest news - Page 19

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Yellow.ai debuts industry-first Orchestrator LLM in AI customer service
Thu, 9th May 2024
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uc
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cx
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martech
Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.
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Sparta Global wins Kings Award for enterprise social mobility efforts
Thu, 9th May 2024
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dei
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mobility
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london
Sparta Global, a London tech firm championing social mobility, has been honoured with the Kings Award for Enterprise, recognised amongst eight companies for its impactful social mobility programme.
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UK government departments reveal rise in data breaches & lost devices
Wed, 8th May 2024
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encryption
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smart home
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ministry of justice
A rise in data breaches and lost devices across key UK government departments potentially impacting thousands, highlights urgent need for enhanced data protection.
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The reshoring evolution: Western countries drive to reclaim supply chains
Wed, 8th May 2024
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physical security
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fintech
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supply chain systems
COVID-19 has highlighted the fragility of global supply chains, pushing Western nations to reshore production for increased resilience, economic benefits, and sustainability.
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Red Hat unveils Podman AI Lab to bolster local AI application development
Wed, 8th May 2024
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uc
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hybrid cloud
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risk & compliance
Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.
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Similarweb launches SAM, new AI tool to boost sales efficiency
Wed, 8th May 2024
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linkedin
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similarweb
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gmail
Data intelligence platform, Similarweb, launches its AI tool, SAM, designed to enhance sales workflows and identify key prospects for data-driven, targeted messaging.
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Stack Overflow & OpenAI unite to accelerate AI development
Tue, 7th May 2024
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ai
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chatgpt
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openai
Stack Overflow and OpenAI announce a key partnership to accelerate artificial intelligence development, providing users with access to trusted knowledge and data, while enhancing their product performance.
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Frasers Group to massively revamp digital infrastructure for optimisation
Tue, 7th May 2024
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digital transformation
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cx
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martech
Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.
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Epicor appoints Steve O'Keeffe as Regional VP for UK & Ireland
Mon, 6th May 2024
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crm
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erp
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leadership
Epicor appoints industry veteran Steve O'Keeffe as new Regional Vice President for the UK&I, tasked with driving sales and go-to-market strategies.
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Why e-commerce security is a balancing act between speed and protection
Mon, 6th May 2024
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cx
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martech
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data privacy
In the cyber-threat landscape, e-commerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.
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Outpayce, Amadeus's fintech, receives Spanish e-money licence
Mon, 6th May 2024
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fintech
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online banking
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microsoft
Outpayce, fintech arm of Amadeus, is licensed by the Bank of Spain to offer regulated payment services and issue prepaid virtual cards, consolidating its position in Spain's e-money market.
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Tesco teams up with Eagle Eye for personalised Clubcard promotions
Fri, 3rd May 2024
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cx
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martech
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saas
Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.
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Peckham's digital skills boost for black & ethnic minorities
Fri, 3rd May 2024
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digital transformation
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martech
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ai
The Institute of Coding, UAL, UK Black Tech, and the London Borough of Southwark unite to advance digital training for minority communities.
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Wix e-commerce tops as fastest CMS, Magento lags behind
Fri, 3rd May 2024
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ecm
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martech
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cms
Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.
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Debunking the “Three Year Lie”: A new approach to retail digital strategy
Fri, 3rd May 2024
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cx
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martech
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omnichannel
Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.
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Zellis launches HCM Cloud 8.0 for enhanced HR & payroll operations
Fri, 3rd May 2024
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dei
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it training
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hcm
Zellis launches HCM Cloud 8.0, introducing updates aimed at revolutionising HR and payroll sectors, including advanced DEI analysis tools, automated National Minimum Wage calculations, and Guernsey pension auto-enrolment compliance.
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HubSpot launches transformative Commerce, Content & Service Hubs in the UK
Fri, 3rd May 2024
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cx
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martech
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cdp
HubSpot brings its transformative Commerce, Content and Service Hubs to the UK, helping businesses streamline operations and capitalise on artificial intelligence (AI) opportunities amid rapid innovation.
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Brightcove leverages Amazon's AI technology for customer service
Fri, 3rd May 2024
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hyperscale
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public cloud
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ai
Global streaming tech firm, Brightcove, partners with Amazon to utilise the artificial intelligence (AI) assistant, Amazon Q, to enhance customer service and boost efficiency.
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SnapLogic crowned Leader in Aragon's tPaaS for third year running
Fri, 3rd May 2024
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digital transformation
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cloud services
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snaplogic
SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.
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Claire Williams to headline Infosecurity Europe 2024
Thu, 2nd May 2024
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data protection
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advanced persistent threat protection
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cyber threats
Claire Williams OBE, former head of the Williams Formula 1 racing team, to share insights on fostering cyber-aware culture at Infosecurity Europe 2024.