Whatsapp stories - Page 3
Brazilian banking trojan hijacks WhatsApp for spread
Thu, 15th Jan 2026
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malware
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phishing
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email security
A new Astaroth banking trojan variant hijacks WhatsApp Web to self-spread via chats while silently stealing Brazilian banking credentials.
Salesforce adds shared-context AI tools for retailers
Tue, 13th Jan 2026
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uc
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digital transformation
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cx
Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.
AI-driven 'Truman Show' trading scam hits app stores
Mon, 12th Jan 2026
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mfa
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crypto
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fintech
AI-powered 'Truman Show' scam uses OPCOPRO app and fake trading rooms in official stores to steal cash and victims' digital identities.
Simwood links WhatsApp voice with global carrier tools
Wed, 7th Jan 2026
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uc
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digital transformation
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encryption
Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.
Meta buys Manus to boost general-purpose AI agents
Tue, 30th Dec 2025
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data analytics
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digital transformation
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rpa
Meta has bought Singapore AI start-up Manus, aiming to embed its autonomous general-purpose agent across consumer and business products.
AI reshapes loyalty, super apps & customer engagement
Tue, 30th Dec 2025
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data protection
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digital transformation
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cx
AI is transforming loyalty from points to real-time, personalised journeys as super apps and agentic engagement engines rapidly take hold.
Codific predicts nine key cybersecurity shifts for 2026
Wed, 24th Dec 2025
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data protection
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digital transformation
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encryption
Codific sees 2026 cybersecurity shaped by shadow AI, passwordless logins, tighter regulation and a sharper focus on software supply chains.
AI identity fraud fears surging among UK homebuyers
Wed, 17th Dec 2025
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data protection
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surveillance
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encryption
UK homebuyers fear AI-fuelled ID fraud as two-thirds worry about fake documents yet still share sensitive data via email and messaging apps.
Gen Z drives shift from ads to creator-led influence
Wed, 10th Dec 2025
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digital transformation
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martech
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genai
Gen Z is turning away from polished ads and backing creators, forcing brands to pivot towards social commerce and community-led influence.
Infobip sees Black Friday rich messaging volumes surge
Tue, 9th Dec 2025
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uc
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cx
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martech
Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
AI & ethical messaging set to shape UK customer experience
Fri, 28th Nov 2025
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cx
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martech
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data privacy
Infobip forecasts that AI, ethical messaging, and new channels like RCS will transform UK customer experience by 2026, focusing on real-time personalisation and trust.
Why multilingual messaging is becoming essential for shopify's global future
Wed, 26th Nov 2025
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cx
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martech
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commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
Revolutionising creator - Audience monetisation through multilingual messaging
Tue, 25th Nov 2025
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data analytics
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youtube
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instagram
Msg1 introduces multilingual messaging to help creators monetise meaningful, direct conversations with global audiences beyond language barriers.
Msg1 lets creators earn from direct chats in 195 languages
Sat, 22nd Nov 2025
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wechat
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social media
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whatsapp
Msg1 lets creators earn by charging for direct chats with fans in 195 languages, using real-time translation across popular messaging apps worldwide.
Babeltext bridges language gaps for Shopify's global merchants
Sat, 22nd Nov 2025
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data analytics
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cx
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martech
Babeltext enables Shopify merchants to communicate in 195 languages via AI-powered messaging, easing global sales and boosting customer confidence.
CPaaS set to surpass contact centres as data & RCS evolve
Sat, 22nd Nov 2025
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uc
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digital transformation
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cx
By 2026, CPaaS may surpass traditional contact centres as RCS adoption and AI drive automated, interactive customer engagement experiences.
Retail brands to send 3.9 billion messages in 2025 season
Fri, 21st Nov 2025
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cx
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martech
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personalisation
Retail brands will send a record 3.9 billion messages in the 2025 shopping season, up 15%, as AI and richer digital channels boost customer engagement.
Breaking clutter digitally: how brands can stand out in crowded festive campaigns
Wed, 19th Nov 2025
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partner programmes
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ai
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clean technologies
Indian festive campaigns face digital clutter; brands must blend cultural relevance, creativity and technology to truly connect and stand out this season.
Australians risk scams as poor cyber habits cost AUD $87,000
Tue, 18th Nov 2025
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mdm
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advanced persistent threat protection
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physical security
Australians lost over AUD $87,000 to scams last year, with risky cyber habits like password reuse and oversharing on social media putting many at threat.
SALESmanago appoints Phil Draper as CEO to drive global AI growth
Fri, 14th Nov 2025
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saas
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uc
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cx
SALESmanago appoints Phil Draper as CEO to lead global expansion and enhance AI-driven customer engagement on its platform used by 3,600 firms worldwide.