eCommerceNews UK - Technology news for digital commerce decision-makers

Whatsapp stories - Page 3

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Aleph Group unifies global brands in strategic 'One Brand' initiative
Tue, 24th Oct 2023
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partner programmes
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messenger
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instagram
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
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Balancing digital video demand and environmental sustainability in tech
Tue, 24th Oct 2023
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supply chain & logistics
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power / energy
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whatsapp
The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.
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Securing festive shopping: Tips to avoid online scams and protect personal data
Tue, 24th Oct 2023
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martech
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commerce systems
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passwordless
As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.
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Envato appoints Noelle Kim as Global CMO to Empower Creative Community
Tue, 10th Oct 2023
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ai
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google
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facebook
Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.
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Publicis Sapient helps Salesforce users' integrate with WhatsApp
Fri, 6th Oct 2023
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data analytics
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martech
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cdp
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
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78% of UK Shoppers Pause Spending Before Black Friday: Esendex Study
Thu, 5th Oct 2023
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cx
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martech
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ecommerce
Over three-quarters of UK consumers will hold off from spending up to a month before Black Friday to snag seasonal deals, finds Esendex study 🛍️📱📧.
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Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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How WhatsApp makes money explained
Wed, 6th Sep 2023
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uc
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martech
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voip
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
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Trojanised WhatsApp and Telegram applications stealing crypto funds
Mon, 20th Mar 2023
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cryptocurrency
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blockchain
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cybersecurity
Rhreat actors are going after victims’ cryptocurrency funds using trojanised Telegram and WhatsApp applications.
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New tools for Zoho Desk revealed for global market
Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
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30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
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martech
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omnichannel
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whatsapp
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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Norton reveals info and advice on the latest WhatsApp breach
Thu, 1st Dec 2022
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phishing
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advanced persistent threat protection
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email security
WhatsApp data breach exposes personal information of up to 1.8 million New Zealanders, creating potential cyber threats. Norton offers security tips.
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FedEx Express announces WhatsApp integration in AMEA region
Thu, 27th Oct 2022
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ecommerce
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whatsapp
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transport
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
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WhatsApp and QR codes the next scam threat - report
Thu, 26th May 2022
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phishing
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email security
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cybersecurity
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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User error causes six hour outage on Facebook, Instagram and Whatsapp
Wed, 6th Oct 2021
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facebook
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instagram
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whatsapp
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.
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WhatsApp security vulnerability could have exploited two billions users
Mon, 6th Sep 2021
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cybersecurity
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whatsapp
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check point software
Security vulnerability in WhatsApp's image filter function could have affected over two billion users worldwide. Users advised to update their apps.
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Kaspersky uncovers malicious version of Whatsapp mod
Thu, 26th Aug 2021
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application security
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cybersecurity
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apps
Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.
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Encrypted chat apps doubling as illegal marketplaces
Mon, 17th May 2021
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ddos
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whatsapp
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cybercriminals
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
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New wormable Android malware discovered through auto-replies in WhatsApp
Fri, 9th Apr 2021
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malware
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cybersecurity
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whatsapp
Check Point Research has discovered new malware on Google’s Play Store that could spread through WhatsApp messages.