eCommerceNews UK - Technology news for digital commerce decision-makers

Tim Mason stories

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Tim Mason is an insightful voice in the intersection of technology and retail, particularly in the realm of artificial intelligence and customer engagement. His recent works highlight the transformative potential of AI in enhancing customer experiences and driving brand loyalty within the retail sector.

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Through his articles, readers can gain a comprehensive understanding of the strategies that companies like Eagle Eye Group are implementing to leverage AI technology. For instance, Mason discusses the appointment of Chief AI Officers and strategic partnerships with major supermarkets that aim to enhance personalized promotions and digital engagement.

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Mason also delves into timely topics such as customer loyalty in the age of AI and the evolution of omnichannel retail. His analysis serves as a guide for businesses looking to adapt their customer engagement strategies to the rapidly changing market driven by technological advancements.

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By engaging with Mason's stories, readers can learn about practical applications of AI in retail, including the development of innovative loyalty programs and the significance of data-driven marketing tactics. His insights can inspire both retail professionals and marketers to rethink their approaches in order to foster meaningful consumer relationships in today's digital landscape.

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Tesco teams up with Eagle Eye for personalised Clubcard promotions
Fri, 3rd May 2024
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saas
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cx
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martech
Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.
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How Innovative Loyalty Programs Boost Customer Retention
Mon, 19th Feb 2024
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cx
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martech
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subscriptions
Retail subscriptions have proven to be key in fostering enduring brand loyalty and customer retention, responding to changing consumer behaviours and economic shifts.
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Eagle Eye Group appoints first Chief Artificial Intelligence Officer
Thu, 14th Dec 2023
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data analytics
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martech
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cdp
Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.
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Retail experts launch new edition of omnichannel retail handbook
Fri, 15th Sep 2023
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cx
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martech
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omnichannel
The second edition of the best-selling retail handbook, Omnichannel Retail, is now available in the UK and for pre-order in other markets.
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How to win customer loyalty in the age of AI
Tue, 22nd Aug 2023
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public cloud
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cx
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martech
There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.
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Eagle Eye and Morrisons Supermarket sign five-year contract
Thu, 6th Jul 2023
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saas
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contracts
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eagle eye
Eagle Eye confirms a five-year contract with Morrisons Supermarket to secure its position in digital engagement for tier-1 retail.
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Untie Nots wins deal with largest supermarket chain in Singapore
Thu, 1st Jun 2023
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digital marketing
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loyalty programmes
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contracts
Eagle Eye's Untie Nots has secured a multi-year contract with NTUC FairPrice, Singapore's largest retailer, to deliver loyalty challenges.