Tim Mason stories

Retail experts launch new edition of omnichannel retail handbook
Fri, 15th Sep 2023
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cx
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omnichannel
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retail
The second edition of the best-selling retail handbook, Omnichannel Retail, is now available in the UK and for pre-order in other markets.

How to win customer loyalty in the age of AI
Tue, 22nd Aug 2023
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ai
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customer satisfaction
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customer loyalty
There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.

Eagle Eye and Morrisons Supermarket sign five-year contract
Thu, 6th Jul 2023
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saas
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retail
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contracts
Eagle Eye confirms a five-year contract with Morrisons Supermarket to secure its position in digital engagement for tier-1 retail.

Untie Nots wins deal with largest supermarket chain in Singapore
Thu, 1st Jun 2023
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digital marketing
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singapore
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loyalty programmes
Eagle Eye's Untie Nots has secured a multi-year contract with NTUC FairPrice, Singapore's largest retailer, to deliver loyalty challenges.