Retail stories - Page 3
SLK named Major Contender for AI app transformation
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SLK named Major Contender in Everest Group 2025 AI app transformation ranking as enterprises rush to modernise legacy tech for AI at scale.
Australians turn Boxing Day focus to essentials, safety
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Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.
AI governance & resilience top boardroom agendas for 2026
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Boards enter 2026 pushing AI from experiments to governed, resilient systems as volatile economies demand proof of value and stability.
V2 AI named OpenAI Services Partner for Australia
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V2 AI has been named an OpenAI Services Partner in Australia, targeting enterprise demand for secure, governed generative AI adoption.
Tech Mahindra, Google Cloud push agentic AI in Gemini
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Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.
Hedgehog lab buys Label Sessions to boost AI growth
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Hedgehog lab has bought Label Sessions to build a full-stack innovation consultancy, linking AI delivery with a 500-strong global expert network.
1Kosmos brings biometrics to Saviynt identity platform
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1Kosmos has joined the Saviynt Exchange, embedding biometric identity proofing and passwordless login into Saviynt’s cloud security platform.
Exclusive: Paul Pan says ALE’s Rainbow Hub redefines UCC
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Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.
To win at AI, close the gap between strategy and execution
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AI is now mission-critical, but slow, siloed pilots and weak data foundations are stopping organisations from turning vision into value.
Visa & Akamai partner to secure rising AI shopping
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retail
Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada’s digital future
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Automation, on-device AI and smarter device management are set to transform Canada’s frontline industries and redefine digital operations by 2026.
Study finds value for money trumps price in eCommerce
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Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me’s study of reviews finds.
Black Friday returns surge threatens brands’ profits
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Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers’ margins.
UK marketers embrace AI for more personalised Christmas ads
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AI now underpins most UK Christmas campaigns, as 78% of marketers use it to deliver more personalised festive ads amid rising consumer demands.
Retailers hit by ‘Christmas Returns Hangover’ surge
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Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Understanding the holiday shopper: A retailer’s guide to winning the season
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Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
NashTech boosts UK & US leadership to meet rising AI demand
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NashTech adds five senior UK and US leaders to sharpen AI and digital transformation expertise as global client demand accelerates.
AI reshapes supply chains as disruption becomes the norm
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AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Twilio predicts stricter AI customer service rules by 2026
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Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.
Networking as a financial catalyst: Unlocking true cost efficiency
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AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.