Chatbots stories - Page 16
Sendbird Integrates Meta's Open-Source Llama 2 to Revolutionize AI-Powered Customer Chats
Mon, 23rd Oct 2023
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gaming
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datacentre infrastructure
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digital entertainment
Sendbird integrates open-source Llama 2 to revolutionise AI-powered conversations, prioritising privacy and security.
Microsoft research highlights vulnerabilities in ChatGPT models
Thu, 19th Oct 2023
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llms
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ai
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cybersecurity
Researchers have discovered vulnerabilities in the trustworthiness of GPT models, raising concerns about toxic and biased outputs.
Microsoft new advanced healthcare AI capabilities & data solutions
Mon, 16th Oct 2023
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uc
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ai
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healthtech
Microsoft reveals new healthcare AI and data solutions aiming to boost patient care and clinician experiences.
TILTLABS expands into Geospatial Digital Twins for smart urban development
Sat, 14th Oct 2023
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edutech
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uc
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smart cities
TILTLABS set to reshape urban environments with Geospatial Digital Twins, offering sustainable, efficient, and data-driven urban spaces.
Lack of digitisation slowing down procurement processes
Fri, 13th Oct 2023
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rpa
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supply chain
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agentic ai
The study reveals that half of procurement leaders (50%) think that the rate of digitisation within procurement is too slow.
AI-driven solutions revolutionising global mental health support
Thu, 12th Oct 2023
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uc
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risk & compliance
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data privacy
AI enhances global mental health support by aiding diagnoses, early symptom detection, and customised treatment.
The importance of conversational AI in contact centres
Tue, 10th Oct 2023
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uc
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digital transformation
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cx
8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
Redefining finance: How AI is revolutionising banking & cybersecurity
Tue, 10th Oct 2023
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uc
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crypto
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fintech
AI is transforming the finance sector, improving customer service, battling fraud, and making repayments efficient.
Schneider Electric's blueprint for AI-optimized data centre design
Mon, 9th Oct 2023
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uc
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digital transformation
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hyperscale
Schneider Electric releases 'AI Disruption' blueprint to optimize data centre design amid increasing AI-driven workloads.
Chatbots lower the barrier for entry into cybercrime
Thu, 5th Oct 2023
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phishing
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email security
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llms
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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ai
Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Generative AI users have data privacy and bias concerns: Applause
Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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agentic ai
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
Silico redefines process simulation with latest launch
Thu, 7th Sep 2023
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uc
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digital twins
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agentic ai
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
UK businesses warned about integration of AI chatbots
Fri, 1st Sep 2023
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uc
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data privacy
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llms
British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.
BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Mandiant reveals how threat actors perceive generative AI
Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.