Online car repair marketplace ClickMechanic has been named Growing Business of the Year at the 2025 Growing Business Awards after three consecutive years of growth above 40% and more than £100 million of completed bookings for mechanics.
The London-based company said the award followed a period of rapid expansion. It reported annual recurring revenue of £5 million and said it had operated without venture capital funding for more than six years.
ClickMechanic connects drivers with independent garages and mobile mechanics through an online booking platform. It offers instant fixed-price quotes, a network of vetted professionals and secure payments. Mechanics carry out repairs either at customers' homes or workplaces.
The company said it has become one of the UK's most widely used digital marketplaces for automotive repair work since its launch in 2012. It positions itself as a way for drivers to compare prices and book repairs online, while providing mechanics with a steady stream of jobs.
Over the past three years, ClickMechanic has grown its revenue base while maintaining a reported Net Promoter Score of +87. It said its platform had directed more than £100 million in earnings to independent and mobile mechanics across the country.
The firm said many mechanics using the platform had expanded from sole traders into larger workshop operations. It cited its real-time pricing engine and steady customer demand as factors that support business growth for garages and mobile operators.
Cost pressures
The award comes at a time of rising cost pressure for independent garages and workshops. ClickMechanic's Garage Trends Pulse Survey reported that parts and equipment costs rose by about 18% in 2025, while garages raised customer prices by about 7% over the same period.
The survey found that 68% of garages had seen higher demand for instalment payment options from customers. Only 23% of respondents said they felt fully prepared to service electric vehicles.
Separate research by The Motor Ombudsman highlighted wider sectoral concerns. It said 89% of garages cited operational cost increases as their biggest challenge, and 56% expected customers to delay essential repairs.
ClickMechanic said mechanics on its platform had continued to grow despite these conditions. It attributed this to digital tools focused on pricing, workshop utilisation, customer trust and income stability.
Marketplace growth
In its 2024/25 financial year, ClickMechanic said it served more than 120,000 customers. It issued over 1.5 million instant online quotes during the period.
The company reported improvements in job assignment times on the platform. It said a mechanic now accepts the majority of bookings in under an hour.
ClickMechanic also ran more than 180 product and operational experiments over the year. It said these trials aimed to improve workshop efficiency and driver satisfaction.
The business has expanded relationships with a series of partners in the mobility and automotive services market. Named partners include car-sharing platform Turo, insurance provider Cuvva, warranty specialist Motoreasy, automotive marketplace Motors, used-car retailer Cazoo, and insurer Marshmallow.
Management said these developments had reinforced both sides of its marketplace. Consumers gain an online route for repair bookings and price transparency. Mechanics gain access to a source of work with no upfront charge to join the platform.
ClickMechanic also highlighted individual examples of growth among its users. Some mechanics on the platform, such as Christian Nitu, have generated more than £200,000 of additional revenue in a little over a year, according to the company.
Industry recognition
The Growing Business Awards recognise fast-growing companies from across the UK economy. More than 100 businesses were shortlisted across different categories this year.
ClickMechanic said the recognition reflected the work of its internal team and its network of garages and mobile technicians.
"This award is a huge moment for our team and for the thousands of mechanics who power our platform every day. With costs rising and technology shifting fast, independent garages need better tools and more predictable work. We're proud to play a meaningful role in helping them not just survive, but grow," said Andrew Jervis, CEO and co-founder, ClickMechanic.
Kenton said the company's growth reflected its development efforts. "Three consecutive years of strong growth doesn't happen by accident. They come from experimentation, innovation and listening closely to both drivers and mechanics. This award validates everything we've built - and motivates us to keep pushing the industry forward."
EV and product focus
ClickMechanic plans further investment in services for electric vehicles. It also plans more product development for mechanics and additional digital tools that streamline car maintenance and repairs.
The company said it aimed to strengthen the position of independent garages within the UK's repair market as vehicle technology and customer expectations continue to change.