Workforce Technology stories - Page 7

Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.

In 2026, firms will shift AI investment towards cost-efficiency, data governance, and measurable outcomes amid rising scrutiny of AI returns, says OpenText.

Businesses face a customer support squeeze as rising effort, agent overload, and scale pressures threaten growth and customer loyalty.

Karen Williams has been named chief revenue officer at Ciphr to lead growth and revenue operations as the firm expands its HR and payroll software business.

AI forecasting revolutionises contact centres by replacing outdated spreadsheets, boosting staffing accuracy and customer satisfaction amid volatile market demands.

Siemens' Expedite - Skills for Industry microcredential has earned ABET recognition, setting a new standard in digital industry workforce development.

Deel secures USD$300m funding to enhance its global payroll and workforce tools, aiming to simplify year-end tasks with AI and automation features.

Oracle has launched AI-powered enhancements to its Fusion Cloud Recruiting tools, improving job matching and streamlining hiring processes for recruiters and candidates.

Oracle launches AI Assistant and enhanced analytics in Fusion Cloud to boost data insights across finance, HR, and sales for smarter business decisions.

Dayforce expands its partnership with Microsoft to embed AI agents in HR and payroll, streamlining workflows and boosting efficiency for organisations.

Dayforce unveils AI Agents and Workspace to enhance HR efficiency, offering smarter workflows and real-time collaboration within its platform from 2025-2026.

Discovery Consulting unveils SAP SuccessFactors Work Schedule Builder, automating employee scheduling to ease HR workload and enhance payroll accuracy globally.

NTT DOCOMO Ventures has invested in US firm HappyRobot, whose AI Worker platform automates tasks like calls and emails, boosting enterprise efficiency.

OneAdvanced has launched autonomous AI agents across NHS, government and legal sectors, boosting efficiency and supporting 150,000 extra patient appointments weekly.

Humanforce appoints Aaron Thorne as Chief Sales Officer to drive global expansion and strengthen sales in frontline workforce management sectors.

Trident's income rose 3.5% to GBP £651 million in 2025, powered by sustainable practices and global demand for eco-friendly textiles and paper products.

Top performers are quitting as career progression stalls and fears over AI strategies grow, causing rising talent drain across all industries globally.

Workday and Kinaxis partner to unify supply chain, finance, and workforce data with AI, enabling faster, smarter organisational decision-making amid disruption.

UNiDAYS taps Mona Akiki as Chief People Officer to drive global growth and enhance culture for its 250-strong London-based workforce.

Workday and Microsoft have teamed up to offer firms a unified platform to securely manage human and AI workforces, enhancing oversight and boosting efficiency.