Workforce Technology stories - Page 4

Payroll teams say they are ready for JSL reforms, but gaps in HMRC data access and outdated systems leave many exposed before April.

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

Vertali expands its global workforce across technical, programme and support roles as mainframe security and modernisation demand surges.

UA92 and Fujitsu launch GBP £101,000 package of bursaries and apprenticeships to help more women and non-binary people build tech careers.

Zoho hits 1m paying customers and 150m users worldwide as the 30-year-old software group posts 2025 growth in clients and revenue.

Routes Healthcare links Sage 200 and cloud systems via BPA tech to automate care, cut dev effort and strengthen continuity across the North.

Willo names Jim Berrisford VP of Partnerships to drive global alliances after GBP £3 million backing and new UK office openings.

Misaligned expectations over workplace AI risk costing UK employers up to GBP £60 billion a year in lost productivity and savings.

PowerX launches AI Maintenance to automate tower upkeep, cutting manual scheduling and dispatch costs for telecoms site operators.

AA teams with Multiverse on an AI apprenticeship to upskill staff in everyday roles, aiming to boost planning, efficiency and customer service.

Blue Yonder posts FY25 revenue of USD $1.42 billion as it expands AI-driven planning and warehouse tools to meet rising supply chain demands.

Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.

Healthcare providers are turning to hybrid cloud, AI and upgraded access control as rising assaults and break-ins reshape security priorities.

Zellis keeps EcoVadis Silver for a third year with an improved score, underscoring rising ESG expectations in regulated supply chains.

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.

Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.

Databarracks warns many UK firms' crisis plans still assume office-based teams, leaving remote and hybrid workers at greater risk.

RFiD Discovery launches Bluetooth-based hospital contact tracing to speed infection control, cutting manual workload and exposure risk.

Zone launches Zoe, an AI agent layer inside NetSuite to orchestrate finance workflows, debuting with subscription intelligence in ZoneBilling.