eCommerceNews UK - Technology news for digital commerce decision-makers

User experience (UX) stories - Page 3

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Spotify tests Taste Profile for Premium users in NZ

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digital entertainment
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personalisation
Spotify lets Premium users in New Zealand reshape recommendations as Taste Profile beta aims to make homepage picks more transparent and responsive.
Datadog

Datadog launches Experiments to track product impact

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Datadog broadens observability push with Experiments, letting product teams run A/B tests and link release decisions to warehouse and usage data.
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Paysecure and Yaspa partner to link open banking platforms

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Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.
Mike putman

AI can inspire travel, but it still can't book it. That's about to change

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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
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Stampede launches SNAPguard for hospitality guest Wi-Fi

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saas
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crm
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firewalls
Edinburgh-based Stampede launches SNAPguard to help hotels, bars and restaurants fix guest Wi‑Fi, capture data and link access to marketing.
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Bybit EU deepens identity checks with Fourthline partnership

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data protection
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crypto
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fintech
Bybit EU bolsters Austrian onboarding controls with Fourthline as crypto firms face tighter MiCAR identity and anti-money laundering scrutiny across Europe.
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Whatfix study warns AI adoption gap costs mid-sized firms

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digital transformation
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martech
Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
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Personetics & Atomic partner on in-app deposit switching

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Personetics and Atomic team up to let banks prompt deposit and bill switching inside apps, aiming to cut friction and boost primary relationships.
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Wilson, Autonomous Systems launch wireless monitoring

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network infrastructure
Wilson and Autonomous Systems unveil cloud-based wireless monitoring for in-building networks, aiming to cut truck rolls and speed fault fixes across venues.
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Neuphonic & Rapport launch real-time digital humans

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gaming
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cx
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edge computing
Neuphonic and Rapport unveil CPU-based digital humans with sub-100 millisecond response times, aimed at gaming, film, training and customer engagement.
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Doxis folds Klippa into one brand after acquisition

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document management
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digital transformation
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ecm
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
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Delivery options drive AI shopping decisions, Ingrid finds

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supply chain
AI shoppers put delivery terms ahead of recommendations, as Ingrid survey finds clear fulfilment info can sway or sink purchases.
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ControlUp launches DaaS IQ for Azure Virtual Desktop

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hcm
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it automation
ControlUp unveils DaaS IQ for Azure Virtual Desktop, promising tighter cost controls, automated scaling and simpler management for large estates.
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Login problems drive consumers away from digital services

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data protection
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digital transformation
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mfa
Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.
Melissa

5 mobile-first strategies to ensure contact data quality

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digital transformation
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cx
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martech
Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
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B2C Distribution picks Ecommpay for mobile checkout

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fintech
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martech
B2C Distribution has overhauled its payment setup with Ecommpay, adding express mobile checkout and tighter control across its online retail brands.
John hurley

COHO names Jon Hurley Chief Product Officer as rollout

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saas
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document management
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ecm
COHO appoints Jon Hurley to lead product push as shared-living platform readies new tools for landlords, agents and tenants.
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Oracle NetSuite adds AI tools for safer data access

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digital transformation
Oracle NetSuite rolls out AI Connector Service upgrades with 100-plus finance templates, MCP apps and warehouse access for controlled data use.
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Siu says AI agents & blockchain will reshape internet

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digital transformation
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crypto
Animoca Brands' Yat Siu argues autonomous AI agents will become the internet's main actors, with blockchain supplying payments, identity and trust.
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Poor product information fuels returns & lost sales

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martech
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commerce systems
Poor product information is pushing up retail returns and turning shoppers away, with Akeneo research saying clearer data could protect margins and loyalty.