eCommerceNews UK - Technology news for digital commerce decision-makers

User experience (UX) stories - Page 2

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Videosign & Brightsolid expand AI cloud partnership

3 days ago
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uc
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data protection
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document management
Videosign deepens Brightsolid partnership as it adds AI note-taking and form-filling tools for regulated users, with cloud costs and governance in focus.
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Amex GBT adds AI to Egencia & links Concur Expense

3 days ago
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uc
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data analytics
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digital transformation
Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.
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Ledger appoints Ian Rogers to lead AI security push

3 days ago
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crypto
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fintech
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mdm
Ledger names Ian Rogers as Chief Human Agency Officer, putting hardware approval and human oversight at the centre of its AI security push.
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Microsoft April Patch Tuesday reveals 167 vulnerabilities

3 days ago
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firewalls
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network security
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breach prevention
Microsoft's latest security update fixes an exploited SharePoint flaw and a critical Windows IKE bug as browser patches surge to record levels.
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Actionstep adds iManage integration for midsize law firms

4 days ago
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document management
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digital transformation
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ecm
Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.
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Has AAA gaming left portable too late?

5 days ago
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gaming
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network infrastructure
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edge computing
GTA 6's switch away from Nintendo Switch 2 at launch underlines a wider shift as studios rethink portable play, exclusives and hybrid gaming.
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Webtrends Optimize appoints Samantha Bessant as Customer Success Director

5 days ago
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saas
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devops
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cx
Webtrends Optimize taps Samantha Bessant to lead customer success as British software firm scales client operations after record growth.
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Blackpepper deploys Fastly WAF to protect eCommerce

Last week
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firewalls
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devops
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hyperscale
Blackpepper turns to Fastly's Next-Gen WAF as online retail traffic surges and attack threats rise across its AWS-driven eCommerce sites.
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8x8 wins Gold for Engage at New York design awards

Last week
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saas
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uc
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digital transformation
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
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Frasers AI assistant lifts online sales conversion by 25%

Last week
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devops
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digital transformation
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cx
Frasers launches Ask Frasers AI shopping assistant as early results show up to 25% higher online conversion, in a push to sharpen digital sales.
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Atlassian adds AI Remix & partner agents to Confluence

Last week
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data analytics
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digital transformation
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rpa
Atlassian rolls out Confluence Remix and partner agents for Lovable, Replit and Gamma to turn pages into visuals, prototypes and presentations.
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Kyndryl launches AI Digital Twin for the workplace

Last week
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
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LoopMe launches Chartboost Direct for app publishers

Last week
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gaming
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martech
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digital entertainment
LoopMe unveils Chartboost Direct to help app publishers tap brand ad spend as AI usage reshapes search, web traffic and mobile gaming habits.
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8B & PayU link UPI to Central Asia travel payments

Last week
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fintech
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cx
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martech
8B and PayU team up to let Indian travellers use UPI across Central Asia, as rising visitor numbers fuel cross-border payment demand.
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PayPal brings payment links to Canva's 265 million

Last week
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saas
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digital transformation
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fintech
PayPal brings payment links into Canva for 265 million users, letting creators, entrepreneurs and small firms sell from designs with QR codes and checkouts.
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Arctic Wolf wins Gartner Customers' Choice for MDR

Last week
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cloud security
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cx
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martech
Arctic Wolf earns a strong 2026 Gartner Peer Insights showing for managed detection and response, backed by 241 reviews and a 99% recommendation rate.
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Retail websites worst for accessibility, report finds

Last week
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cx
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martech
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risk & compliance
Shopping sites top accessibility failure list as WebAIM finds 71 errors per page and disabled users struggle to complete purchases.
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Parcelhero adds AI support chat for round-the-clock help

Last week
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uc
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cx
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martech
Parcelhero rolls out AI hero chatbot and live-agent handoff to speed 24-hour support for shipments, packaging queries and customs delays.
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Samsung to end Messages app in July 2026 on Galaxy

Last week
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wearables
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ai
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google
Samsung to end its Messages app in July 2026, steering users to Google Messages as the default SMS option on supported Android devices.
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Cursor 3 retools coding workspace around AI agents

Last week
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rpa
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software development
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agentic ai
Cursor 3 rebuilds the coding workspace around AI agents, adding cross-repository collaboration, cloud handoffs and review tools for developers.