eCommerceNews UK - Technology news for digital commerce decision-makers

User experience (UX) stories - Page 18

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Ping Identity leads Gartner Magic Quadrant for access management

Thu, 20th Nov 2025
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digital transformation
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Ping Identity leads Gartner's 2025 Magic Quadrant for Access Management, topping Ability to Execute and Completeness of Vision for the ninth year running.
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Invisible AI failures pose growing threat to enterprise trust

Thu, 20th Nov 2025
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ai security
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Invisible AI failures, such as hallucinations and accuracy issues, threaten enterprise trust, with 82% of bugs traced to these hidden errors, Testlio finds.
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How context makes AI experiences users actually trust

Thu, 20th Nov 2025
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genai
Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.
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Culture Amp boosts platform speed & sustainability with Datadog

Thu, 20th Nov 2025
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data analytics
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siem
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hyperscale
Culture Amp enhances its platform speed by nearly 50%, cuts cloud emissions by 50%, and boosts reliability for 25 million users with Datadog deployment.
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Zoho One revamp boosts collaboration with unified AI features

Thu, 20th Nov 2025
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Zoho has revamped Zoho One, enhancing collaboration with unified AI features, improved integration, and a new user-centric interface across 50 apps.
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Albatross raises USD $12.5 million to boost real-time AI discovery

Wed, 19th Nov 2025
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martech
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commerce systems
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ai
Zurich-based AI company Albatross has raised USD $12.5 million to develop a real-time platform revolutionising online product and content discovery.
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Waracle secures deal to advance digital services for pensions

Tue, 18th Nov 2025
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digital transformation
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software development
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digital engagement
Waracle has secured a multi-million-pound deal with People's Partnership to enhance digital pension services for over seven million members until 2027.
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Embrace acquires SpeedCurve to boost user-centred observability

Tue, 18th Nov 2025
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digital transformation
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cx
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martech
Embrace acquires SpeedCurve to enhance its observability platform with advanced web performance monitoring, uniting mobile and web user experience insights.
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Digital accessibility drives customer satisfaction & revenue gains

Mon, 17th Nov 2025
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ux
New research reveals 75% of firms see revenue growth from digital accessibility, linking it to improved user experience, customer satisfaction and brand reputation.
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Kyndryl launches agentic AI services to reshape workplace roles

Sat, 15th Nov 2025
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martech
Kyndryl launches new AI services to help businesses transform job roles, improve collaboration, and upskill workforces for agentic AI integration.
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Survey: Digital accessibility drives growth, revenue & innovation

Fri, 14th Nov 2025
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ai
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public sector
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csr
New research reveals digital accessibility boosts growth, revenue and innovation, with 75% of firms reporting increased revenue from accessibility programmes.
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Sterling Lotteries partners with Yaspa to boost charity payments

Fri, 14th Nov 2025
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fintech
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payment technologies
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open banking
Sterling Lotteries teams up with Yaspa to offer instant Pay by Bank transfers, cutting costs and speeding up charity lottery payments across the UK.
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OpenAI launches GPT-5.1 Instant & Thinking upgrades for ChatGPT

Thu, 13th Nov 2025
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martech
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personalisation
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cdp
OpenAI launches GPT-5.1 Instant and Thinking models in ChatGPT, enhancing accuracy, personalisation and adaptive reasoning for users.
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Appian embeds AI agents & Composer to modernise legacy apps

Thu, 13th Nov 2025
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digital transformation
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encryption
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data fabric
Appian launches AI agents and Composer tools to embed AI in workflows, boosting legacy app modernisation and operational automation in enterprises.
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MojoTip partners with Ecommpay to make digital tips & payouts real-time

Thu, 13th Nov 2025
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fintech
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payment technologies
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social media
MojoTip teams up with Ecommpay to offer real-time digital tipping and instant payouts, boosting cashless tipping across Europe and beyond.
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Canva unveils AI-driven Creative OS & offers free Affinity suite

Fri, 31st Oct 2025
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ai
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marketing
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Canva launched its AI-powered Creative Operating System, uniting design, collaboration and marketing tools, while offering its professional Affinity suite free to all users.
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Datadog named a Leader in 2025 Gartner Magic Quadrant for DEM

Thu, 30th Oct 2025
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siem
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digital transformation
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cx
Datadog has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking the second consecutive year of recognition.
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Our view on Agentic AI: AI assistants that work for you, in your favorite apps

Wed, 29th Oct 2025
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martech
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genai
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ai
Adobe launches conversational agentic AI assistants in apps like Photoshop and Express, accelerating creative workflows with natural chat and control.
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Digital outages cost media firms up to USD $2 million per hour

Wed, 29th Oct 2025
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ai
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integration
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new relic
Media firms lose up to USD $2 million per hour during digital outages, with events lasting about 40 minutes impacting revenue and subscriber loyalty.
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Adobe brings conversational AI Assistant to Express for creators

Wed, 29th Oct 2025
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Adobe launches a beta AI Assistant in Adobe Express, enabling users to create and edit content conversationally, simplifying design for all skill levels.