SugarCRM stories
Syspro maps AI-led overhaul, M&A push and new brand
Thu, 22nd Jan 2026
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saas
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manufacturing
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digital transformation
Syspro plots AI-led overhaul, acquisitive growth and a fresh global brand as it chases cloud-first, subscription-fuelled expansion.
Syspro & SugarCRM link ERP & CRM for manufacturers
Fri, 9th Jan 2026
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crm
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digital transformation
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cx
Syspro and SugarCRM unveil Sugar for Syspro, an integrated ERP-CRM tool aimed at simplifying sales and shop-floor alignment for manufacturers.
SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer
Thu, 9th Oct 2025
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crm
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digital transformation
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martech
SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer to lead global AI-driven product strategy and enhance sales automation tools worldwide.
SugarCRM integrates sales-i to boost sales efficiency & insights
Mon, 12th May 2025
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crm
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sugarcrm
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sales
SugarCRM integrates sales-i with Sugar Sell to help sales teams uncover revenue opportunities and enhance performance amid economic challenges.
SugarCRM solutions expand reach on AWS Marketplace
Fri, 22nd Nov 2024
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crm
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martech
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cdp
SugarCRM has launched its Sugar Sell and Sugar Market solutions on AWS Marketplace, enhancing access to its AI-driven CRM tools for customers worldwide.
SugarCRM appoints David Roberts as new CEO amidst changes
Wed, 11th Sep 2024
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saas
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cx
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martech
SugarCRM appoints David Roberts as new CEO, succeeding Craig Charlton. Roberts to drive global growth and innovation as Charlton becomes Chairman.
MEGA selects SugarCRM to optimise sales & enhance user conversions
Wed, 14th Feb 2024
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storage
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encryption
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cx
New Zealand's cloud storage firm MEGA partners with SugarCRM to boost its sales automation, aiming to optimise user conversions from free to paid services.
Global pool manufacturer chooses SugarCRM's advanced sales solution
Thu, 5th Oct 2023
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marketing
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sugarcrm
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sales
Waterco chooses SugarCRM's Sugar Sell Advanced platform for enhanced customer engagement and sales forecasting.
70% of Australian companies report increased turnover
Thu, 3rd Mar 2022
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crm
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martech
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supply chain
A new study has found that 70% of Australian sales and marketing leaders report increased customer turnover, up from 52% in a survey conducted last year.
Customers leaving in droves, companies struggle to rebound
Wed, 2nd Mar 2022
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data analytics
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martech
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planning
Australian customers are leaving at extraordinary rates and most companies are ill-prepared to counter this trend in the rebound from the pandemic.
Customer churn costing Australian businesses millions, report finds
Mon, 22nd Feb 2021
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customers
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sugarcrm
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financial results
Lack of visibility into customer data is costing businesses millions and fueling a customer relationship crisis, says SugarCRM.
SugarCRM taps IBM Cloud for enhanced security, privacy and control
Tue, 21st Jun 2016
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crm
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hyperscale
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public cloud
SugarCRM boosts client data protection with IBM Cloud's secure, customizable infrastructure, catering to high-regulation industries.