Rising Costs stories - Page 2
Majority of Britons back fines for long customer call waits
Fri, 20th Jun 2025
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cx
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martech
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ai
A survey reveals 62% of Britons support fining companies for long hold times, with older consumers especially backing penalties amid rising costs.
Consumers cut spending as inflation & tariffs hit groceries
Wed, 18th Jun 2025
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
AI adoption gap puts UK businesses at risk in procurement race
Fri, 6th Jun 2025
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digital transformation
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supply chain
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ai
Only 32% of UK firms use AI in procurement, risking competitive disadvantage as early adopters gain efficiency and resilience in supply chain management.
Manhattan launches cloud tool to boost B2B order fulfilment
Wed, 4th Jun 2025
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digital transformation
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cx
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martech
Manhattan Associates unveils Enterprise Promise & Fulfill, a cloud-native tool enhancing B2B sales and order fulfilment by integrating with existing ERP systems.
UK motor insurance switching rises as premiums stabilise
Thu, 22nd May 2025
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insurance
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lexisnexis
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market competition
More UK motorists shopped around for insurance in H2 2024, with 25% switching providers, up from 20% in 2023 amid rising price competitiveness.
European brands shift eCommerce strategies beyond Amazon in 2025
Thu, 22nd May 2025
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digital transformation
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supply chain
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e-commerce
Nearly 80% of European brands plan to expand eCommerce beyond Amazon in 2025, embracing hybrid models amid rising costs and operational challenges.
Amazon Prime tops list as most cancelled app & subscription
Thu, 15th May 2025
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digital entertainment
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spotify
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netflix
Amazon Prime leads digital subscription cancellations with 578,000 monthly searches, as users reconsider services amid rising costs and tiered pricing models.
UK BPOs and contact centres look offshore as payroll costs rise
Thu, 8th May 2025
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uc
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contact centre
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outsourcing
Rising UK payroll costs due to higher National Living Wage and NIC are driving BPOs and contact centres to seek cheaper offshore alternatives like South Africa.
Retailers face GBP £7 billion cost rise as commercetools adapts
Tue, 6th May 2025
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cx
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martech
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apm
Retailers face GBP £7 billion in rising costs due to new regulations; commercetools unveils platform updates to boost efficiency and customer loyalty.
Cloud Security Alliance launches initiative to automate compliance
Wed, 30th Apr 2025
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cloud security
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martech
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advanced persistent threat protection
The Cloud Security Alliance launches the Compliance Automation Revolution with Google, Oracle and others to simplify regulatory compliance in data security and privacy.
Bugcrowd unveils red team service for cyber defence
Mon, 28th Apr 2025
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devops
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advanced persistent threat protection
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apm
Bugcrowd launches Red Team as a Service, offering scalable, intelligence-led cyber attack simulations via a global network of ethical hackers.
IDeaS unveils Spotlight to boost hotel marketing with AI insights
Wed, 23rd Apr 2025
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uc
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data analytics
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martech
IDeaS has launched Spotlight, a new AI-driven hotel demand tool to help marketers target campaigns and optimise budgets amid rising costs.
Proofpoint launches unified cybersecurity solution to cut costs
Wed, 23rd Apr 2025
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uc
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data protection
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ransomware
Proofpoint has launched Proofpoint Prime Threat Protection, uniting multichannel cyberdefence and employee education to cut costs and cyber risks globally.
Proofpoint unveils unified platforms to combat data & cyber risks
Wed, 23rd Apr 2025
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data protection
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pam
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martech
Proofpoint launches two new cybersecurity platforms aimed at unifying threat protection and data security across multiple channels and environments.
Legacy systems threaten payment sector efficiency, study says
Mon, 7th Apr 2025
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digital transformation
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modernisation
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automation
A new study by AutoRek reveals that 90% of the payments sector still relies on outdated systems, risking inefficiency and regulatory compliance.
Manufacturing leaders to tackle digital transformation challenges
Thu, 3rd Apr 2025
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manufacturing
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digital transformation
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supply chain
Object Edge will host the Manufacturing Edge Leadership Summit, focusing on digital transformation to tackle key challenges in the sector amid economic turbulence.
AI tools revolutionise hospitality guest interaction
Mon, 31st Mar 2025
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crm
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digital transformation
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ai
The hospitality sector embraces AI to enhance guest experiences, as SevenRooms launches innovative tools promising to streamline operations and reduce costs.
Financial stress causing sleepless nights for UK SMB owners
Fri, 28th Mar 2025
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financial systems
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smb
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chartered accountants
A new survey by Dext reveals that financial stress is disrupting sleep for 33% of UK SMB owners, as rising costs threaten their cash flow.
Exclusive: Rayven reveals how SMBs can harness automation to stay competitive
Mon, 24th Mar 2025
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saas
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cx
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martech
Small and medium-sized businesses must embrace automation to thrive amid rising costs and stiff competition, experts stress as technologies become increasingly accessible.
UK shoppers focusing on discounted items - research
Sun, 16th Mar 2025
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martech
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shopping
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ebay
According to the findings, shoppers are taking a strategic approach by thoroughly researching their purchases to find the best deals and prices.