eCommerceNews UK - Technology news for digital commerce decision-makers

Rising Costs stories - Page 2

Frustrated british people waiting on hold with telephones uk landmarks

Majority of Britons back fines for long customer call waits

Fri, 20th Jun 2025
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A survey reveals 62% of Britons support fining companies for long hold times, with older consumers especially backing penalties amid rising costs.
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Consumers cut spending as inflation & tariffs hit groceries

Wed, 18th Jun 2025
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
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AI adoption gap puts UK businesses at risk in procurement race

Fri, 6th Jun 2025
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digital transformation
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supply chain
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ai
Only 32% of UK firms use AI in procurement, risking competitive disadvantage as early adopters gain efficiency and resilience in supply chain management.
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Manhattan launches cloud tool to boost B2B order fulfilment

Wed, 4th Jun 2025
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digital transformation
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cx
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martech
Manhattan Associates unveils Enterprise Promise & Fulfill, a cloud-native tool enhancing B2B sales and order fulfilment by integrating with existing ERP systems.
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UK motor insurance switching rises as premiums stabilise

Thu, 22nd May 2025
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insurance
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lexisnexis
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market competition
More UK motorists shopped around for insurance in H2 2024, with 25% switching providers, up from 20% in 2023 amid rising price competitiveness.
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European brands shift eCommerce strategies beyond Amazon in 2025

Thu, 22nd May 2025
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digital transformation
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supply chain
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e-commerce
Nearly 80% of European brands plan to expand eCommerce beyond Amazon in 2025, embracing hybrid models amid rising costs and operational challenges.
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Amazon Prime tops list as most cancelled app & subscription

Thu, 15th May 2025
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digital entertainment
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spotify
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netflix
Amazon Prime leads digital subscription cancellations with 578,000 monthly searches, as users reconsider services amid rising costs and tiered pricing models.
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UK BPOs and contact centres look offshore as payroll costs rise

Thu, 8th May 2025
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contact centre
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outsourcing
Rising UK payroll costs due to higher National Living Wage and NIC are driving BPOs and contact centres to seek cheaper offshore alternatives like South Africa.
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Retailers face GBP £7 billion cost rise as commercetools adapts

Tue, 6th May 2025
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cx
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martech
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apm
Retailers face GBP £7 billion in rising costs due to new regulations; commercetools unveils platform updates to boost efficiency and customer loyalty.
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Cloud Security Alliance launches initiative to automate compliance

Wed, 30th Apr 2025
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cloud security
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martech
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advanced persistent threat protection
The Cloud Security Alliance launches the Compliance Automation Revolution with Google, Oracle and others to simplify regulatory compliance in data security and privacy.
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Bugcrowd unveils red team service for cyber defence

Mon, 28th Apr 2025
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advanced persistent threat protection
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apm
Bugcrowd launches Red Team as a Service, offering scalable, intelligence-led cyber attack simulations via a global network of ethical hackers.
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IDeaS unveils Spotlight to boost hotel marketing with AI insights

Wed, 23rd Apr 2025
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uc
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data analytics
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martech
IDeaS has launched Spotlight, a new AI-driven hotel demand tool to help marketers target campaigns and optimise budgets amid rising costs.
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Proofpoint launches unified cybersecurity solution to cut costs

Wed, 23rd Apr 2025
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uc
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data protection
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ransomware
Proofpoint has launched Proofpoint Prime Threat Protection, uniting multichannel cyberdefence and employee education to cut costs and cyber risks globally.
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Proofpoint unveils unified platforms to combat data & cyber risks

Wed, 23rd Apr 2025
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data protection
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pam
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martech
Proofpoint launches two new cybersecurity platforms aimed at unifying threat protection and data security across multiple channels and environments.
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Legacy systems threaten payment sector efficiency, study says

Mon, 7th Apr 2025
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digital transformation
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modernisation
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automation
A new study by AutoRek reveals that 90% of the payments sector still relies on outdated systems, risking inefficiency and regulatory compliance.
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Manufacturing leaders to tackle digital transformation challenges

Thu, 3rd Apr 2025
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manufacturing
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digital transformation
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supply chain
Object Edge will host the Manufacturing Edge Leadership Summit, focusing on digital transformation to tackle key challenges in the sector amid economic turbulence.
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AI tools revolutionise hospitality guest interaction

Mon, 31st Mar 2025
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crm
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digital transformation
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ai
The hospitality sector embraces AI to enhance guest experiences, as SevenRooms launches innovative tools promising to streamline operations and reduce costs.
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Financial stress causing sleepless nights for UK SMB owners

Fri, 28th Mar 2025
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financial systems
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chartered accountants
A new survey by Dext reveals that financial stress is disrupting sleep for 33% of UK SMB owners, as rising costs threaten their cash flow.
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Exclusive: Rayven reveals how SMBs can harness automation to stay competitive

Mon, 24th Mar 2025
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saas
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cx
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martech
Small and medium-sized businesses must embrace automation to thrive amid rising costs and stiff competition, experts stress as technologies become increasingly accessible.
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UK shoppers focusing on discounted items - research

Sun, 16th Mar 2025
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martech
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shopping
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ebay
According to the findings, shoppers are taking a strategic approach by thoroughly researching their purchases to find the best deals and prices.