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Retail Stories - Page 23

UK Stories

Retail stories

Jack Tomson named Chief Growth Officer at Trojan to boost D2C
Customer Experience

Jack Tomson named Chief Growth Officer at Trojan to boost D2C

Jack Tomson joins Trojan as Chief Growth Officer to accelerate its European expansion and boost direct-to-consumer strategies for FMCG brands.

By Jed Nykolle Harme • 3 min read • Thu, 30th Oct 2025
Retail's AI Revolution: Why personalisation is the game-changer
Customer Experience

Retail's AI Revolution: Why personalisation is the game-changer

Retailers are rapidly adopting AI to personalise shopping experiences, boosting customer loyalty and handling £30bn in UK click-and-collect orders in 2025.

By Ian Tickle • 4 min read • Sat, 25th Oct 2025

Global Stories

Retail stories

Retailers urged to use programmatic OOH for Black Friday boost
Marketing Technologies

Retailers urged to use programmatic OOH for Black Friday boost

Retailers are urged to boost Black Friday sales by using programmatic out-of-home ads, blending digital speed with real-world shopper impact and flexibility.

By Sean Mitchell • 5 min read • Wed, 5th Nov 2025
Retailers boost observability to reduce AI risks & outage costs
Private Cloud

Retailers boost observability to reduce AI risks & outage costs

Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.

By Sean Mitchell • 4 min read • Wed, 5th Nov 2025
Early holiday shopping & AI trust reshape retail strategies
Marketing Technologies

Early holiday shopping & AI trust reshape retail strategies

A global survey reveals shoppers increasingly expect early, personalised holiday deals and trust AI for recommendations, urging retailers to act faster and smarter.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
Talkdesk & Databricks join forces to unify customer data
Unified Communications

Talkdesk & Databricks join forces to unify customer data

Talkdesk expands its partnership with Databricks to unify customer data, enhancing AI-driven automation and personalised experiences on its CXA platform.

By Catherine Knowles • 3 min read • Mon, 27th Oct 2025
Supply chain leaders prioritise capital but underuse AI for risk
Digital Transformation

Supply chain leaders prioritise capital but underuse AI for risk

A survey reveals supply chain leaders prioritise working capital but underuse AI for risk, focusing on forecasting over disruption prevention vital for cost savings.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025
Prophet names James Sawyer VP to drive predictive growth in ANZ
Data Analytics

Prophet names James Sawyer VP to drive predictive growth in ANZ

Prophet appoints James Sawyer as VP Sales and Partnerships to boost growth and predictive decision intelligence in Sydney and Brisbane markets.

By Sean Mitchell • 3 min read • Thu, 23rd Oct 2025
Eagle Eye launches Smart Rewards for real-time retail loyalty
Customer Experience

Eagle Eye launches Smart Rewards for real-time retail loyalty

Eagle Eye launches Smart Rewards, a real-time loyalty platform enabling retailers to deliver personalised discounts instantly at checkout, boosting customer engagement.

By Melvin Hipolito • 3 min read • Tue, 21st Oct 2025
FICO secures ten patents to advance responsible AI & analytics
Fintech

FICO secures ten patents to advance responsible AI & analytics

FICO has secured ten new patents to enhance Responsible AI, boosting transparency and fraud prevention across numerous sectors globally.

By Jed Nykolle Harme • 3 min read • Fri, 17th Oct 2025
Supply chain leaders face mounting disruptions & turn to AI solutions
Supply Chain

Supply chain leaders face mounting disruptions & turn to AI solutions

A survey reveals 73% of supply chain leaders faced supplier disruptions last year, with many turning to AI to curb financial losses and boost resilience.

By Shannon Williams • 3 min read • Wed, 15th Oct 2025

Stories from Other Regions

Retail stories

Infios & AWS bring AI-driven automation to retail supply chains
Hyperscale

Infios & AWS bring AI-driven automation to retail supply chains

Infios partners with AWS to integrate AI agents into retail supply chains, enhancing order management for retailers like Officeworks and Myer from 2026.

By Shannon Williams • 3 min read • Fri, 7th Nov 2025
Most Australians to cut festive spending, focus on gifts & food
Marketing Technologies

Most Australians to cut festive spending, focus on gifts & food

Most Australians plan to cut festive spending in 2025, focusing mainly on gifts and food, as economic caution shapes their holiday priorities.

By Shannon Williams • 3 min read • Thu, 6th Nov 2025
To tackle returns fraud, Aussie retailers need smarter - not stricter - policies
Customer Experience

To tackle returns fraud, Aussie retailers need smarter - not stricter - policies

Australian retailers face rising returns fraud yet must adopt smarter tech-driven policies over stricter rules to protect loyal customers and retain sales.

By Tim Robinson • 3 min read • Thu, 30th Oct 2025
NZ small business sales show slow growth as jobs decline
Agricultural Technology

NZ small business sales show slow growth as jobs decline

NZ small businesses saw 1.9% sales growth year-on-year, but jobs fell 1.2%, with sectors like construction and hospitality facing ongoing challenges.

By Sean Mitchell • 3 min read • Thu, 30th Oct 2025
AI-powered tools reshape the Canadian holiday shopping journey
Artificial Intelligence

AI-powered tools reshape the Canadian holiday shopping journey

Nearly half of Canadian holiday shoppers plan to use AI tools for gift research, marking the first AI-powered festive season in Canada, says Google Canada.

By Melvin Hipolito • 4 min read • Tue, 21st Oct 2025
Keeping the lights on through the Holiday period
Small Business

Keeping the lights on through the Holiday period

As liquidation rises 31.9%, NZ small businesses face a tough holiday battle for staff, cashflow and compliance to keep operations thriving beyond survival mode.

By Neil Webster • 4 min read • Fri, 17th Oct 2025