eCommerceNews UK - Technology news for digital commerce decision-makers

Productivity stories - Page 12

Bank ops room iso20022 orderly vs chaotic data streams na eu

Banks lag ISO 20022 deadline as data issues persist

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digital transformation
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cx
Nearly half of banks risk missing key ISO 20022 rules due November 2026, despite heavy spend and persistent data and systems gaps.
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Cainiao to roll out global AI robotic warehouse network

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data analytics
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supply chain
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ai
Cainiao to launch AI robotic warehouses across Asia, Europe and the US from 2026, targeting faster cross-border eCommerce deliveries.
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Datarails unveils FinanceOS to power AI-driven finance

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martech
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physical security
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risk & compliance
Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.
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Gallagher unveils AccessNow cloud at ISC West 2026

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digital transformation
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socs
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physical security
Gallagher will debut its AccessNow cloud platform at ISC West 2026, pitching an integrated vision for future access control design.
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Blue Yonder rolls out agentic AI across supply chains

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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
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AI ambition outpaces readiness for smaller businesses

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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
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Socotra launches embedded AI assistant for underwriting

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digital transformation
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rpa
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risk & compliance
Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.
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Fleetio unveils AI Service Advisor to speed repairs

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data analytics
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digital transformation
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rpa
Fleetio launches open beta of AI Service Advisor to streamline repair approvals, cutting workshop time for fleet assets by up to 16%.
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Zapier data shows AI is now infrastructure for leads

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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
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AI speeds up workdays but doesn't lighten workloads

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uc
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digital transformation
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erp
AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.
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DataBahn deepens Microsoft Sentinel tie-up to cut SIEM costs

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hybrid cloud
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siem
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digital transformation
DataBahn deepens Microsoft Sentinel integration, promising faster SIEM roll-outs, AI-driven telemetry routing and up to 60% cost savings.
Industrial ai control room engineers collaborating risk governance

Worley Consulting & Bloomfire in AI knowledge push

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manufacturing
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digital transformation
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risk & compliance
Worley Consulting partners with Bloomfire to embed AI-powered knowledge governance and search into asset-intensive energy and resources projects.
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Manulife picks Akka to power enterprise agentic AI

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devops
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digital transformation
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it automation
Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.
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Mastercard unveils AI 'Virtual C-Suite' for small firms

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data analytics
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digital transformation
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fintech
Mastercard launches its Virtual C-Suite AI agents, starting with a Virtual CFO, to give small firms automated executive-style insights.
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Qevlar AI raises USD $30m to expand autonomous AI SOC

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digital transformation
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socs
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rpa
Qevlar AI secures USD $30m led by Partech and Forgepoint to grow its autonomous AI SOC and shift from alert triage to insight-driven defence.
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OPSWAT unveils MetaDefender Aether for AI-era threats

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storage
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firewalls
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data protection
OPSWAT launches MetaDefender Aether, an AI-native perimeter engine promising 99.9% zero-day detection with a single high-confidence verdict.
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IMP Software launches MAT-first unified finance platform

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saas
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digital transformation
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financial systems
IMP Software has unveiled IMP Finance, a MAT-first unified platform aiming to streamline budgeting, purchasing, workforce planning and finance.
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Azul Prime delivers 129% ROI & major cloud savings

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saas
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private cloud
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digital transformation
Azul Prime customers see 129% ROI, USD $10.2 million in benefits and nearly USD $4 million in cloud savings over three years, says study.
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Stable call centre KPIs mask growing customer anger

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uc
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cx
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martech
UK contact centres keep KPIs steady, but MaxContact warns a growing perception gap as frustrated customers switch providers in droves.
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Insurers eye AI-led claims as bias & risk fears grow

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data protection
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digital transformation
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partner programmes
Insurers race toward fully AI-run claims within two years, even as most fear biased outcomes and demand stronger oversight and transparency.