Productivity stories - Page 11

Modern industrial control room engineers monitors data graphs

Schneider Electric unveils open software-defined DCS

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digital transformation

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edge computing

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power / energy

Schneider Electric launches EcoStruxure Foxboro SDA, an open software-defined DCS aimed at flexible, hardware-agnostic industrial control.

Isometric european office erp automation ai agents supply chain

UiPath & Deloitte launch agentic ERP for AI-first ops

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digital transformation

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it automation

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partner programmes

UiPath and Deloitte unveil Agentic ERP to orchestrate AI agents, bots and people across fragmented finance and supply chain workflows.

Why 'good enough' voice tools quietly cost businesses

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crm

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uc

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digital transformation

'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.

MHP named ServiceNow's Automotive Partner of the Year

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digital transformation

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cx

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martech

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

INFORM launches YMSlite for smaller yard operations

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digital transformation

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supply chain

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erp

INFORM unveils YMSlite, a cloud yard tool giving smaller logistics sites real-time trailer visibility, faster setup and simpler dock control.

Global contact center omnichannel support analytics operations room

8x8 launches Engage globally to extend customer CX

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uc

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data analytics

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digital transformation

8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.

Uk accountant desk digital bookkeeping receipts automation scene

Sage expands AccountsPrep to help firms scale for MTD

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financial systems

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rpa

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risk & compliance

Sage expands AccountsPrep in Sage for Accountants as firms brace for MTD for Income Tax, targeting paper-based clients at GBP £3 per month.

Modern us hospital operations control room digital dashboards collab

Fairview selects Workday to modernise HR, finance, supply

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digital transformation

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hcm

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rpa

Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.

Modern bank ops room digital world map fraud monitoring scene

Finastra adds real-time AI fraud checks to payments

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saas

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crypto

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fintech

Finastra is embedding FraudAverse's AI-driven fraud checks into its Financial Messaging platform to secure real-time global and instant payments.

Alchelyst merger creates unified private markets platform

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digital transformation

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fintech

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cx

Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.

Sinch unveils Voice Relay to power AI-driven calls

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uc

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digital transformation

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cx

Sinch launches Voice Relay, linking text-based AI agents to live calls to streamline customer support on its expanded global voice network.

Isometric it office us aus nz digital workers automation profit

ConnectWise unit maps IT pay trends, automation push

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digital transformation

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it automation

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partner programmes

Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.

Targa Telematics digitises London bus driver changeovers

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smart cities

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digital transformation

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physical security

Targa Telematics is digitising London bus driver changeovers with keyless 'ferry' vehicles across four Transport UK London Bus depots.

Legado nears 500,000 users as fintech digitises paperwork

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saas

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data protection

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document management

Edinburgh fintech Legado nears 500,000 users as financial firms pour into digital document controls under rising regulatory scrutiny.

Stressed office worker comparing ai documents with paperwork clock

AI productivity gains erased by document verification

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data protection

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document management

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devops

AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.

Human ai collaboration equal access shared workspace dashboard scene

monday.com gives AI agents full user status on platform

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saas

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crm

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devops

monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.

Automated contract negotiation lawyer client balanced scale meeting

Luminance opens AI contract tool with clearer reasoning

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devops

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digital transformation

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rpa

Luminance opens its Autonomous Negotiation AI to non-lawyers, adding detailed reasoning and history for fully automated contract decisions.

Entrepreneur monitors ai automation charts and robotic arms office

Entrepreneurs turn to AI for efficiency, not new markets

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robots

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manufacturing

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data analytics

Entrepreneurs increasingly see AI as a tool for efficiency and cost-cutting, not a springboard to new markets or sustainability goals.

Ai customer service automation puzzle buildings tech acquisition

Zendesk to acquire Forethought in agentic AI expansion

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digital transformation

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cx

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martech

Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.

Gamma urges diagnosis-led rethink of customer experience

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edutech

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uc

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cx

Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.