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Half of consumers mistrust AI agents with card details
Data Protection

Half of consumers mistrust AI agents with card details

Trust at the point of payment is the key hurdle, with 50.1% of European consumers unwilling to share card details with AI agents.

By Sofiah Nichole Salivio • 4 min read • Last week
UK SMEs turn to AI before accountants, survey finds
Digital Transformation

UK SMEs turn to AI before accountants, survey finds

Seven in ten SMEs now act on AI financial advice before calling accountants, as many expect software to soon handle compliance work too.

By Karen Joy Bacudo • 3 min read • Last week
Simon Case joins AI startup Electric Twin ethics board
Digital Transformation

Simon Case joins AI startup Electric Twin ethics board

The appointment adds Whitehall credibility as Electric Twin pushes its synthetic audience tool into sensitive public and commercial decision-making.

By Mark Tarre • 4 min read • Last week
UK shoppers expect faster product drops, survey finds
Supply Chain

UK shoppers expect faster product drops, survey finds

Social media is pushing retailers to restock faster, as 65% of UK shoppers now expect technology to keep viral items available.

By Regine Laguilles • 4 min read • Last week
AliExpress launches UK summer sale amid spending fears
Wearables

AliExpress launches UK summer sale amid spending fears

Worries over household budgets are driving UK shoppers towards discounts of up to 80% as summer spending comes under pressure.

By Sofiah Nichole Salivio • 4 min read • Last week
UK advisers see surge in younger clients, survey finds
Digital Transformation

UK advisers see surge in younger clients, survey finds

Most UK financial advisers are now serving younger investors, but fragmented software is adding hours of admin each week.

By Sofiah Nichole Salivio • 4 min read • Last week

Global Stories

Market research stories

Attest launches AI-moderated interviews for research
Digital Transformation

Attest launches AI-moderated interviews for research

Brands can now get qualitative and quantitative research in one system, with results from consumer interviews returned within days.

By Sean Mitchell • 4 min read • 2 days ago
Skillsoft finds gulf between AI adoption & readiness
Digital Transformation

Skillsoft finds gulf between AI adoption & readiness

Only 24% of workers feel ready to use AI effectively, as firms roll out tools faster than training and governance can keep pace.

By Sean Mitchell • 4 min read • 2 days ago
Bottomline launches CFO Suite as finance AI pressure rises
Software-as-a-Service

Bottomline launches CFO Suite as finance AI pressure rises

Most finance chiefs are under board pressure to adopt AI, despite concerns that fragmented systems and poor data could undermine controls.

By Karen Joy Bacudo • 5 min read • 3 days ago
Cash still to account for 9% of Australian payments
Digital Transformation

Cash still to account for 9% of Australian payments

Digital wallets are gaining ground in Australia, but cash is still expected to account for 9% of point-of-sale value by 2030.

By Karen Joy Bacudo • 3 min read • 3 days ago
Global wire harness market set to hit USD $173.9bn
Robotics

Global wire harness market set to hit USD $173.9bn

Electrified vehicles, factory automation and renewable projects are expected to lift demand for organised wiring assemblies to USD $173.9 billion by 2036.

By Sofiah Nichole Salivio • 4 min read • Last week
Europe space sector doubts grow over scaling challenge
Supply Chain

Europe space sector doubts grow over scaling challenge

Two-thirds of aerospace decision-makers now question whether Europe can turn space expertise into industrial output fast enough to compete globally.

By Sean Mitchell • 3 min read • Last week
Financial firms lag on AI-ready storage, study says
Hybrid Cloud

Financial firms lag on AI-ready storage, study says

Only 10% of banks and asset managers are prioritising AI-ready storage, leaving many to tackle compliance and rising data costs first.

By Karen Joy Bacudo • 4 min read • Last week
Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Market research stories

Dreame wet and dry vacuum shipments top 10 million
Manufacturing

Dreame wet and dry vacuum shipments top 10 million

Growing demand has pushed Dreame's wet and dry vacuum range past 10 million units shipped worldwide since its 2021 launch.

By Sean Mitchell • 3 min read • Yesterday
Australian firms roll back AI agents over governance
Software-as-a-Service

Australian firms roll back AI agents over governance

Governance failures have forced most Australian enterprises to pull back customer-facing AI agents, even as spending plans and deployments keep rising.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Customers lose trust in AI in regulated industries
Data Protection

Customers lose trust in AI in regulated industries

Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday