Fluent Commerce stories
Retail & eCommerce trends in 2025: AI & loyalty focus
Last month
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digital transformation
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cx
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martech
Jamie Cairns of Fluent Commerce anticipates that 2025 will see a surge in AI utilisation and a stronger focus on customer loyalty in retail.
Secretlab partners with Fluent Commerce for OMS upgrade
Tue, 19th Nov 2024
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cx
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martech
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commerce systems
Singapore's Secretlab partners with Fluent Commerce to upgrade its Order Management System, enhancing global digital operations for improved customer experience.
Protect your profits: How to prevent downtime and maximise Black Friday sales
Tue, 15th Oct 2024
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cx
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martech
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commerce systems
As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.
Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season
Mon, 23rd Sep 2024
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cx
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martech
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commerce systems
As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.
Enterprise Software: Why ‘out of the box’ features will become obsolete with GenAI
Tue, 30th Jul 2024
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martech
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commerce systems
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genai
Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.
UK retailers predict growth despite economic challenges ahead
Thu, 23rd May 2024
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martech
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commerce systems
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ai
After years of economic turmoil, the UK retail sector expects a revival as 93% of retailers forecast business growth for 2024, despite ongoing challenges.
Exclusive: How Fluent Commerce is shaking up the OMS industry
Mon, 15th Apr 2024
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martech
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commerce systems
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ai
In an exclusive, Fluent Commerce's Chief Strategy Officer, Jamie Cairns, illuminates how the Australian firm is revolutionising how global businesses manage orders and inventory.
Fluent Commerce unveils revamped global channel partner program
Thu, 14th Mar 2024
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martech
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commerce systems
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ecommerce
Fluent Commerce, the Australian OMS provider, revitalises its global channel partner programme, aiming to stimulate the OMS wave and strengthen its diverse partnerships.
Less words, more action: How to become a more sustainable retailer
Thu, 22nd Feb 2024
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martech
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commerce systems
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omnichannel
Customer pressures for greener alternatives coupled with increasing regulatory scrutiny makes sustainability a strategic priority in 2024.
Why inventory accuracy should be the top priority for retailers in 2024
Wed, 24th Jan 2024
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martech
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commerce systems
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supply chain & logistics
With the negative impact of poor inventory management clear to see, forward-thinking retailers are turning to technology to resolve these issues.
How CFOs can reduce inventory and improve profits in 2024
Thu, 7th Dec 2023
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fintech
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martech
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commerce systems
By having a consolidated view of inventory levels, you can minimise stockouts and overstocking, optimising working capital and reducing storage costs.
Preparing for peak holiday season with Composable Commerce
Fri, 3rd Nov 2023
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saas
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cx
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martech
This article discusses what Composable Commerce is, the benefits of the technology, how it makes peaks in trading easier and how retailers can get started.
Why order management can make your ERP system more efficient
Thu, 14th Sep 2023
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martech
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commerce systems
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supply chain & logistics
Adding an Order Management System (OMS) to your existing ERP platform can enhance order fulfilment and improve customer experience.
Video: 10 Minute IT Jams - An update from Fluent Commerce
Fri, 21st Jul 2023
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martech
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commerce systems
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ecommerce
Rob Crowley, who is the CTO at Fluent Commerce, joins us today to tell us more about Fluent Commerce and the importance of composable commerce.
Balmain bolsters customer experience with Fluent Commerce
Wed, 14th Jun 2023
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cx
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martech
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commerce systems
Historic luxury house Balmain deploys Fluent Order Management to deliver an improved online customer experience.
Fluent Commerce appoints Wendy Zveglic as VP of Engineering
Wed, 17th May 2023
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saas
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data analytics
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martech
Fluent Commerce appointed Wendy Zveglic as its VP of Engineering. Wendy will lead the team and develop innovative solutions for retail giants.
ALDO chooses Fluent to simplify its customer experience
Thu, 4th May 2023
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martech
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commerce systems
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supply chain & logistics
Multinational retailer ALDO Group implements a new distributed order management system from Fluent Commerce for omnichannel order fulfilment.
Fluent Commerce partners Merkle to implement OMS for VF Corp
Tue, 21st Mar 2023
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cx
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martech
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commerce systems
Fluent Commerce is supporting the apparel and footwear company VF Corporation by partnering with customer experience firm Merkle to implement a new OMS.
IWD 2023: 5 steps to eliminate the gender pay gap
Wed, 8th Mar 2023
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dei
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martech
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commerce systems
As we 'celebrate' another International Women's Day, the time for Australian companies to take action to close the gender pay gap is now.
SM Retail partners Fluent Commerce in the Philippines
Thu, 9th Feb 2023
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martech
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commerce systems
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supply chain & logistics
Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.