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Cyber Monday Stories

UK Stories

Cyber Monday stories

UK shoppers use AI for holiday deals as uncertainty bites
Artificial Intelligence

UK shoppers use AI for holiday deals as uncertainty bites

Most UK consumers plan to keep festive spending steady, while AI use for price comparisons is gaining ground amid economic uncertainty.

By Karen Joy Bacudo • 4 min read • Last week
Diamond Logistics warns brands on peak season planning
Supply Chain

Diamond Logistics warns brands on peak season planning

Late planning could leave smaller online retailers facing higher delivery costs and scarce warehouse space during Black Friday and Christmas trading.

By Sofiah Nichole Salivio • 4 min read • Last week
Ecommpay guide urges SMEs to test Black Friday checkout
Fintech

Ecommpay guide urges SMEs to test Black Friday checkout

Tighter margins and lower shopper participation mean checkout failures could cost SMEs sales this Black Friday, according to Ecommpay.

By Sofiah Nichole Salivio • 3 min read • Last month
UK shoppers back personalisation but resist AI data
Data Protection

UK shoppers back personalisation but resist AI data

A survey of 2,000 consumers shows UK retailers face a trust gap, with 43% unwilling to share browsing data or AI histories.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 14th Jul 2026

Global Stories

Cyber Monday stories

FedEx sets holiday shipping deadlines for Australasia
eCommerce

FedEx sets holiday shipping deadlines for Australasia

Customers in Australia and New Zealand can avoid Christmas delays by using FedEx's 2026 cut-off dates for domestic, trans-Tasman and overseas parcels.

By Mara Sugue • 3 min read • Yesterday
LoyaltyLion launches Black Friday retail event on loyalty
Customer Experience

LoyaltyLion launches Black Friday retail event on loyalty

Research suggests Black Friday loyalty offers can turn one-off bargain hunters into repeat customers, with 54% open to joining programmes.

By Sofiah Nichole Salivio • 4 min read • Last month
Holiday shoppers turn to AI & cashback as inflation bites
Fintech

Holiday shoppers turn to AI & cashback as inflation bites

Inflation is pushing US holiday buyers to use AI and cashback tools, with nearly all shoppers planning at least one budget-stretching tactic.

By Karen Joy Bacudo • 3 min read • Thu, 20th Aug 2026
Target rebuilds product discovery on Google Cloud Spanner
Customer Experience

Target rebuilds product discovery on Google Cloud Spanner

The retailer said the overhaul cut infrastructure maintenance by 50% and improved product recommendations, ratings and Gift Finder responses.

By Sean Mitchell • 3 min read • Wed, 5th Aug 2026
Holiday shopping starts before Black Friday, Attentive says
Customer Experience

Holiday shopping starts before Black Friday, Attentive says

Holiday season spending is shifting earlier, with 71% of shoppers planning to start before Black Friday and value-driven buying under pressure.

By Sean Mitchell • 4 min read • Tue, 4th Aug 2026
Adobe adds AI discovery tools to Commerce catalogue
Marketing Technologies

Adobe adds AI discovery tools to Commerce catalogue

AI shopping tools are getting richer product data as Adobe Commerce exposes catalogues to chatbots, aiming to improve discovery and accuracy.

By Sean Mitchell • 4 min read • Tue, 28th Jul 2026

Stories from Other Regions

Cyber Monday stories

Australians to spend more this BFCM as AI shopping grows
Generative AI

Australians to spend more this BFCM as AI shopping grows

Rising price caution is not stopping Australians, with average BFCM spending set to hit AUD $346 as 62% plan to use AI shopping help.

By Joseph Gabriel Lagonsin • 5 min read • This month
US shoppers plan earlier holiday spending, PayPal says
Buy Now Pay Later

US shoppers plan earlier holiday spending, PayPal says

More than half of US consumers plan to shop before Thanksgiving as they hunt for deals, rewards and ways to stretch holiday budgets.

By Karen Joy Bacudo • 4 min read • This month
Australian shoppers warm to AI for holiday shopping
Data Protection

Australian shoppers warm to AI for holiday shopping

Budget-conscious households are embracing AI for practical holiday tasks, with confidence rising fastest among the eight markets surveyed by Sinch.

By Raphael Veloso • 4 min read • Last month
First-time buyers drove Black Friday sales in Australia
Marketing Technologies

First-time buyers drove Black Friday sales in Australia

Retailers used Black Friday to win new shoppers, with first-time buyers making up 68.6% of email orders and 73.4% of SMS orders in Australia.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Digital Transformation

Peak has moved: Five ways Australian retailers can build a more agile supply chain

Australian retailers face higher costs and tighter margins as Black Friday demand spreads peak season earlier and makes supply chains harder to balance.

By Steve Blough • 8 min read • Last month
Amazon Australia hires 3,000 seasonal workers for Christmas
Human Capital Management

Amazon Australia hires 3,000 seasonal workers for Christmas

Higher online shopping demand will see Amazon Australia add 3,000 seasonal jobs nationwide, with most openings in New South Wales.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Australians time purchases around Amazon Prime Day
eCommerce

Australians time purchases around Amazon Prime Day

Cost-of-living pressures are pushing Australians to delay buys, with 80% waiting for major sales events and Prime Day shaping decisions.

By Mark Tarre • 3 min read • Mon, 6th Jul 2026