Customer Loyalty stories - Page 15

Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.

Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.

Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.

Open Banking has matured into an innovative payments solution enabling merchants to drive conversion, reward loyalty and improve the customer experience.

Acoustic, a global marketing and customer experience provider for B2C brands, has appointed Mark Cattini as its new CEO to accelerate its vision.

Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.

There's no doubt about it – incorporating a robust customer loyalty program in almost any consumer-facing business can pay off.

We've been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.

Brands are turning to first-party data as third-party data becomes less reliable and privacy changes decrease its value.

Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.

Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.