Customer data stories - Page 14

A Sprinklr report reveals that 46% of CX leaders lack the central data storage vital for a competitive customer service.

Logpoint fortifies pledge to protect customer data after passing the stringent System and Organisation Control 2 Type II audit.

Keeper Security, a top cybersecurity software firm, warns retailers to brace for potential cyber threats during the holiday season.

Microsoft unveils AI tool 'Copilot' to assist in managing Azure cloud services, promising increased efficiency and productivity.

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

Bletchley Park AI Safety Summit underscored serious artificial intelligence threats, urging for a global safety roadmap.

Cohesity announces the launch of SmartFiles on Snowflake Data Cloud, intended to enhance data analysis and ensure compliance.

FullStory appoints Lindsay Bayuk as Chief Marketing Officer, reinforcing their leadership team in digital experience intelligence.

Selector appoints Rick Bill as CISO, achieves ISO 27001 certification and SOC2 Type II Attestation, strengthening their information security program.

Salt Security appoints Ori Bach as EVP of Product to drive product vision and meet growing demand for API security platform.

Amperity demonstrates how its AI solution can help solve the third-party data dilemma for marketers leveraging paid media campaigns in a cookieless era.

Amperity teams up with Authentic Brands Group to activate data from multiple touchpoints for stronger customer profiles.

Organisations need to protect their customers' data and implement these five best practices to minimise data breaches.

Open banking is being introduced in New Zealand, with the government saying it will increase competition and benefit consumers.

The economic impact of 'wrangling' messy data: brands lose revenue, customers, and marketing opportunities. Identity resolution is key.

CyberRes Voltage received high end-user ratings, along with user interest and adoption on Gartner Peer Insights during the past 18 months.

Lookout expands security offerings with the acquisition of password management company SaferPass, aiming to provide customers with proactive protection.

Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.

Hyland has hired Dan Dennis as SVP and CISO to centralize and evolve their security programs into a unified strategy and support their growth plans.

Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.