Conversational AI stories - Page 2

Neuphonic and Rapport unveil CPU-based digital humans with sub-100 millisecond response times, aimed at gaming, film, training and customer engagement.

Acclaim appoints former NiCE boss Paul Thomas as Senior Vice President, EMEA, and backs US launch with $34 million funding.

Progress Software adds AI search, personalisation and conversational tools to Sitefinity as enterprises seek more governed digital experiences.

AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.

Eltropy expands AI platform for credit unions with secure identity checks and account service tools to handle routine banking tasks in one conversation.

Custom Travel Solutions opens RouteStack, giving AI assistants live hotel inventory and a direct path to bookings as it eyes wider travel categories.

Adaptiva debuts Aida AI adviser to help IT and security teams query vast endpoint estates in plain English and speed up exposure management.

London mental health AI platform JAAQ raises GBP £13 million Series A to embed clinically governed support into employers' and insurers' apps.

Docplanner's AI voice agent, built on Twilio tech, has doubled doctor bookings and onboarded 1,300 clinicians in just three days.

NeuReality taps ex-Google AI Product Leader Shalini Agarwal as Senior Adviser to steer strategy and scale its NR-NEXUS inference platform.

Starling launches an in-app agentic AI assistant for personal accounts, claiming a UK first in conversational money management tools.

Constructor unveils Merchant Intelligence Agent, an AI copilot to explain, optimise and automate eCommerce search and merchandising decisions.

Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.

Graylog launches explainable AI and agentic workflows to help lean SecOps teams automate threat triage, investigations and response.

VerbaFlo secures $7m seed funding led by Pi Labs to scale its multilingual AI platform for rental housing operators worldwide.

Snowflake debuts Project SnowWork, an “agentic” AI platform that turns conversational prompts into governed, end-to-end business execution.

Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.

Accenture and Databricks launch a joint group to help enterprises move AI agents from pilots to large-scale, production deployments.

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.