eCommerceNews UK - Technology news for digital commerce decision-makers

Conversational AI stories - Page 5

Singapore small business owner ai growth chatbots flat vector

Multipole AI launches AIMSOO to boost SME AI visibility

Fri, 20th Feb 2026
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saas
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data analytics
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digital transformation
Multipole AI has launched AIMSOO, a free platform to help SMEs boost visibility in AI-driven search and chat interfaces.
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Gartner: LLMs to reshape PR budgets & staff chatbots

Wed, 18th Feb 2026
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martech
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hcm
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rpa
Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.
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AI becomes core to US auto dealers' retail strategy

Tue, 17th Feb 2026
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crm
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digital transformation
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cx
US auto dealers make AI central to retail strategy, ramping investment as squeezed margins and online-first buyers demand faster response.
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Sabre, PayPal & Mindtrip unveil AI travel assistant

Tue, 17th Feb 2026
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digital transformation
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encryption
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crypto
Sabre, PayPal and Mindtrip are teaming up on an AI travel assistant that lets users discover, book and pay for trips in one chat-based flow.
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Bitget unveils GracyAI avatar to guide crypto users

Sun, 15th Feb 2026
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crypto
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blockchain
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partner programmes
Bitget launches GracyAI, a chatty avatar of boss Gracy Chen to guide crypto users on strategy and mindset, not quick-fire price tips.
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Sapia.ai unveils Phai, an AI coach for career change

Fri, 13th Feb 2026
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hcm
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data privacy
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ai ethics & governance
Sapia.ai debuts Phai, an AI chat coach designed to help workers rethink careers, build confidence and navigate changing job markets.
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Consumers embrace AI as daily assistant & companion

Fri, 13th Feb 2026
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data protection
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genai
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data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
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Newo raises USD $25m to scale AI reception platform

Fri, 13th Feb 2026
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saas
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uc
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digital transformation
Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.
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Shoppers ditch baskets over delivery fees & friction

Thu, 12th Feb 2026
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digital transformation
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cx
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martech
Shoppers shun online baskets over high delivery fees and clunky checkouts as retailers plough cash into loyalty schemes and shiny AI tools.
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Capita cuts hiring time by 43% with Workday AI tools

Thu, 12th Feb 2026
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uc
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hcm
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rpa
Capita slashes time-to-hire by 43% and speeds HR admin by up to 80% after rolling out Workday AI, HiredScore and Teams integration.
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LIV Golf debuts AI 'Fan Caddie' second-screen companion

Thu, 12th Feb 2026
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semiconductors
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data analytics
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digital transformation
LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.
Orca opti

ORCA Opti plots global AI growth & 2027 IPO roadmap

Thu, 12th Feb 2026
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socs
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risk & compliance
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genai
ORCA Opti touts defensible AI, rapid global expansion and a 2027 IPO as it targets regulated markets and warns most AI startups will fail.
Telecom finance team reviewing analytics in modern office scene

Calero unveils AI assistant for telecom invoice insight

Thu, 12th Feb 2026
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data analytics
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digital transformation
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rpa
Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.
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Square launches AI assistant to help UK SMEs use data

Wed, 11th Feb 2026
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crm
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data analytics
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digital transformation
Square rolls out free AI assistant in the UK, helping SME owners query their own sales data in plain English to speed up decisions.
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Shoppers embrace AI assistants but ditch poor advice

Tue, 10th Feb 2026
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data protection
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digital transformation
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cx
AI shopping assistants win over UK and US consumers, but most abandon tools instantly when product suggestions feel irrelevant or pushy.
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Hexnode embeds upgraded Genie AI to run UEM actions

Tue, 10th Feb 2026
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advanced persistent threat protection
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it automation
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socs
Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.
Modern laptop desk automated multi currency finance assistant

Airwallex unveils AI assistant to streamline finance tasks

Mon, 9th Feb 2026
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saas
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data analytics
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digital transformation
Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.
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Canva brings brand-safe design generation into ChatGPT

Fri, 6th Feb 2026
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martech
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cdp
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genai
Canva integrates with ChatGPT to auto-apply Brand Kits, letting teams generate editable, on-brand designs directly from chat prompts.
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Cleo relaunches UK AI money app to ease cash anxiety

Fri, 6th Feb 2026
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fintech
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cx
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martech
AI fintech Cleo stages UK comeback with a waitlisted app, betting its chatty budgeting assistant can ease mounting money anxiety.
Advisor demo

ScienceLogic unveils Skylar Advisor for AI-led IT ops

Fri, 6th Feb 2026
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devops
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hybrid cloud
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digital transformation
ScienceLogic launches Skylar Advisor, an AI-native IT ops assistant that proactively surfaces guidance and prioritises actions in real time.