Consumer Trust stories
![Story image](../../../../../uploads/story/2024/07/24/preview_techday_84d15cca1947fdb62ee3.webp)
Google reverses decision on third-party cookies in Chrome
3 days ago
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data privacy
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apac
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acxiom
Google’s decision to retain third-party cookies on Chrome has sparked a mix of industry reactions, highlighting ongoing privacy and effectiveness concerns.
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AI innovations in crafting unbreakable anti-counterfeit strategies for brands
This month
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blockchain
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ai
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cybersecurity
AI is revolutionising anti-counterfeiting strategies in a USD $2 trillion market, helping brands protect revenue and ensure consumer safety with advanced image recognition and real-time verification.
![Story image](../../../../../uploads/story/2024/07/08/preview_techday_cd7f558699d55fa1c8b5.webp)
New Labour government pledges investment in UK tech & cyber
This month
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ai
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cybersecurity
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cybercrime
The new Labour government’s tech and cyber policies may present both challenges and opportunities amid heightened economic and cyber threats.
![Story image](../../../../../uploads/story/2024/07/03/preview_techday_eac60e8ebd6530345de0.webp)
Digital incidents costing Australian firms millions
This month
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fintechs
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financial systems
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asia pacific
New PagerDuty research finds digital incident costs in Australia average AUD $1,036,327, with automation touted as crucial for mitigating financial impacts.
![Story image](../../../../../uploads/story/2024/07/02/preview_techday_664c64022f6f22397eb2.webp)
Australian firms face $24 million yearly hit from IT outages
This month
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investment
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censuswide
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collaboration
Digital incidents have surged by 41% in Australia. PagerDuty's research reveals gaps in automation aggravate financial and operational pressures.
![Story image](../../../../../uploads/story/2024/06/21/preview_Chris_Ponton_Dwyer_Zepto_1920x1080.webp)
How PayTo is changing the payments game for telcos
Last month
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cx
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martech
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payment technologies
PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.
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AI in Commerce: Why retailers need to beware
Last month
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cx
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it training
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martech
Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
![Story image](../../../../../uploads/story/2024/05/28/preview_Niall-GumGum.webp)
GumGum names Niall Hogan as JAPAC General Manager
Wed, 29th May 2024
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data privacy
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digital advertising
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sales
GumGum names Niall Hogan as General Manager for JAPAC, signalling a robust push to expand their contextual advertising footprint across the Asia-Pacific region.
![Story image](../../../../../uploads/story/2024/05/29/preview_img-KcDgZEgkGn3ceRmtkulPPBRx.webp)
AI smartphones set to transform mobile industry by 2028
Wed, 29th May 2024
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smartphones
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data privacy
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personal computing devices
AI-capable smartphones are set to transform the mobile industry, with 54% expected to integrate AI by 2028, driving new competitive and revenue strategies.
![Story image](../../../../../uploads/story/2024/05/28/preview_img-pSRCMnPdsmX3FYANIaXz8Upg.webp)
Cyber security in retail: How proactive measures build trust and loyalty?
Tue, 28th May 2024
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data protection
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cx
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martech
Amid rising cyber attacks, 69% of Australian retailers are prioritising cyber security in 2024, with a focus on building consumer trust and loyalty.
![Story image](../../../../../uploads/story/2024/05/28/preview_img-Fuq53wr3iyig8rzeviLZjbaS.webp)
IoT revolutionises retail with smart sensors & real-time data
Tue, 28th May 2024
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iot
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market
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smart technologies
IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.
![Story image](../../../../../uploads/story/2024/05/24/preview_img-8hjuC5nzUx9bKkkRekuvM9oN.webp)
New survey explores GDPR compliance benefits across Europe
Fri, 24th May 2024
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data analytics
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data protection
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risk & compliance
Piwik PRO's latest survey reveals that GDPR compliance boosts consumer trust and operational efficiency across the EU, with notable national differences.
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AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget
Thu, 16th May 2024
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data privacy
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ai
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investment
AI, cybersecurity, and tech skills dominate the 2024—25 Federal Budget, but experts say more support for startups is essential for long-term innovation.
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Email spam hits new high, increasing nuisance communication by 31%
Mon, 29th Apr 2024
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digitisation
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ico
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email
Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.
![Story image](../../../../../uploads/story/2024/04/09/preview_img-oZVOPA7MUybiQO3AQJcCuQIQ.webp)
Glasgow Wonka scandal sparks UK firms' rethink on AI use
Tue, 9th Apr 2024
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data privacy
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uk
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censuswide
After the Glasgow Wonka scandal, one third of UK business leaders are backing away from AI tools, while over half consider implementing an AI code of conduct, according to a recent survey.
![Story image](../../../../../uploads/story/2024/03/20/preview_John-Kindervag-Headshot.webp)
Why Zero Trust is critical in solving Australia’s cloud security woes
Mon, 25th Mar 2024
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datacentre infrastructure
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cloud security
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data protection
Australia's cloud security challenges, resulting in roughly AUD $4.9m losses per breach, spotlight the urgent need for the Zero Trust framework to ensure robust data protection.
![Story image](../../../../../uploads/story/2024/03/21/preview_img-jZChNcpFq6gUUGeD1FDcdy3X.webp)
Aussies lose trust in traditional comms due to scam surge, study reveals
Thu, 21st Mar 2024
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ai agents
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uc
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email
A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.
![Story image](../../../../../uploads/story/2024/03/19/preview_img-cXysH9n2A3if64UefRqeaNAG.webp)
UK firms ekko & Primis pioneer sustainability in consumer journey
Tue, 19th Mar 2024
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cx
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martech
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cleantech
UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.
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TCA boosts industry-wide eSIM interoperability efforts
Fri, 15th Mar 2024
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smartphones
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mobile operators
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wearables
TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.
![Story image](../../../../../uploads/story/2024/03/07/preview_img-ouqrgsPCxcn5szpIbTjfC7FF.webp)
Retail, finance sectors face consumer shift over cyber threats
Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.