Consumer Trust stories
![Story image](../../../../../uploads/story/2024/08/15/preview_techday_85e6cf447cfbccef6d41.webp)
Adatree launches Insights to enhance fraud prevention in finance
Last month
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fintechs
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cx
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martech
Adatree launches 'Insights' product suite to boost fraud prevention and operational efficiency, leveraging Open Banking.
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Aussie households reduce non-essential spending amid inflation
Last month
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cx
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martech
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australian bureau of statistics
Amid soaring living costs, Australian households cut non-essential spending by 1.9%, reports the ABS. Retail sector jitters follow.
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EU AI Act prompts UK firms to adapt for seamless compliance
Last month
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data quality
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syniti
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data governance
As the EU AI Act takes effect, UK firms must quickly adapt to comply with new regulations, affecting sectors from technology to finance.
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Google reverses decision on third-party cookies in Chrome
Wed, 24th Jul 2024
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data privacy
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apac
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acxiom
Google’s decision to retain third-party cookies on Chrome has sparked a mix of industry reactions, highlighting ongoing privacy and effectiveness concerns.
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AI innovations in crafting unbreakable anti-counterfeit strategies for brands
Thu, 11th Jul 2024
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blockchain
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ai
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cybersecurity
AI is revolutionising anti-counterfeiting strategies in a USD $2 trillion market, helping brands protect revenue and ensure consumer safety with advanced image recognition and real-time verification.
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New Labour government pledges investment in UK tech & cyber
Mon, 8th Jul 2024
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ai
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cybersecurity
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cybercrime
The new Labour government’s tech and cyber policies may present both challenges and opportunities amid heightened economic and cyber threats.
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Digital incidents costing Australian firms millions
Wed, 3rd Jul 2024
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fintechs
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financial systems
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asia pacific
New PagerDuty research finds digital incident costs in Australia average AUD $1,036,327, with automation touted as crucial for mitigating financial impacts.
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Australian firms face $24 million yearly hit from IT outages
Tue, 2nd Jul 2024
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investment
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censuswide
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collaboration
Digital incidents have surged by 41% in Australia. PagerDuty's research reveals gaps in automation aggravate financial and operational pressures.
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How PayTo is changing the payments game for telcos
Fri, 21st Jun 2024
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uc
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cx
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martech
PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.
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AI in Commerce: Why retailers need to beware
Tue, 11th Jun 2024
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it training
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cx
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martech
Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
![Story image](../../../../../uploads/story/2024/05/28/preview_Niall-GumGum.webp)
GumGum names Niall Hogan as JAPAC General Manager
Wed, 29th May 2024
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data privacy
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digital advertising
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sales
GumGum names Niall Hogan as General Manager for JAPAC, signalling a robust push to expand their contextual advertising footprint across the Asia-Pacific region.
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AI smartphones set to transform mobile industry by 2028
Wed, 29th May 2024
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smartphones
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data privacy
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personal computing devices
AI-capable smartphones are set to transform the mobile industry, with 54% expected to integrate AI by 2028, driving new competitive and revenue strategies.
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Cyber security in retail: How proactive measures build trust and loyalty?
Tue, 28th May 2024
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data protection
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cx
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martech
Amid rising cyber attacks, 69% of Australian retailers are prioritising cyber security in 2024, with a focus on building consumer trust and loyalty.
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IoT revolutionises retail with smart sensors & real-time data
Tue, 28th May 2024
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iot
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market
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smart technologies
IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.
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New survey explores GDPR compliance benefits across Europe
Fri, 24th May 2024
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data analytics
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data protection
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risk & compliance
Piwik PRO's latest survey reveals that GDPR compliance boosts consumer trust and operational efficiency across the EU, with notable national differences.
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AI, skills gaps, security and startups: Tech experts react to 24-25 fed budget
Thu, 16th May 2024
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data privacy
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ai
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asic
AI, cybersecurity, and tech skills dominate the 2024—25 Federal Budget, but experts say more support for startups is essential for long-term innovation.
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Email spam hits new high, increasing nuisance communication by 31%
Mon, 29th Apr 2024
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digitisation
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ico
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email
Surge in spam and nuisance communications, particularly via email and digital platforms, revealed in latest Freedom of Information data from the ICO, raising concerns about consumer trust erosion.
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Glasgow Wonka scandal sparks UK firms' rethink on AI use
Tue, 9th Apr 2024
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data privacy
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uk
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censuswide
After the Glasgow Wonka scandal, one third of UK business leaders are backing away from AI tools, while over half consider implementing an AI code of conduct, according to a recent survey.
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Why Zero Trust is critical in solving Australia’s cloud security woes
Mon, 25th Mar 2024
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datacentre infrastructure
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cloud security
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data protection
Australia's cloud security challenges, resulting in roughly AUD $4.9m losses per breach, spotlight the urgent need for the Zero Trust framework to ensure robust data protection.
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Aussies lose trust in traditional comms due to scam surge, study reveals
Thu, 21st Mar 2024
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ai agents
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uc
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email
A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.