Consumer Trust stories - Page 2
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UK firms ekko & Primis pioneer sustainability in consumer journey
Tue, 19th Mar 2024
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cx
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martech
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cleantech
UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.
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TCA boosts industry-wide eSIM interoperability efforts
Fri, 15th Mar 2024
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smartphones
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mobile operators
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wearables
TCA, along with Eseye, floLIVE and Giesecke+Devrient, is spearheading comprehensive eSIM profile testing efforts, aimed at boosting interoperability across consumer devices.
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Retail, finance sectors face consumer shift over cyber threats
Fri, 8th Mar 2024
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encryption
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martech
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advanced persistent threat protection
Consumer confidence in retail and finance sectors may wane due to increasing cybersecurity threats, a new study as found.
![Story image](../../../../../uploads/story/2024/02/27/preview_MicrosoftTeams-image.webp)
IWD 2024: Expert security insight from within the gaming industry
Thu, 7th Mar 2024
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cybersecurity
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ddos
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rockstar
The gaming industry must increase cybersecurity efforts amid growing threats; risks include data theft and game manipulation, leading to financial losses and a decrease in public trust, says Mindera's Gaming lead, Teresa Matos.
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85% of Australian e-commerce content found to be plagiarised
Wed, 28th Feb 2024
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martech
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digital transformation
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commerce systems
Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst e-commerce retailers in its comprehensive industry study.
![Story image](../../../../../uploads/story/2024/02/06/preview_img-z9FiZcns6nIWHOSDgLneKKWZ.webp)
Aussie consumers embrace instore tech but fret over data security
Tue, 6th Feb 2024
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digital transformation
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data protection
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ai
Amidst pressures for digital integration in stores, 93% of Aussie consumers use in-store tech but 80% worry about data security, whilst 44% encounter technical issues, reveals a SOTI report.
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Data Privacy Day: Zoho highlights the need for more education
Fri, 26th Jan 2024
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edutech
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data analytics
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martech
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
![Story image](../../../../../uploads/story/2024/01/16/preview_img-Q01zniEFx3lJhsIWtck929MZ.webp)
Aussie consumers troubled by fake online reviews, new study reveals
Thu, 18th Jan 2024
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cx
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martech
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reviews
A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.
![Story image](../../../../../uploads/story/2023/12/07/preview_img-1Cw2q5gskpj2B7FU7tiFSURX.webp)
IronVest CMO predicts rise in CNP fraud & masking tech use in 2024
Fri, 8th Dec 2023
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online shopping
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cnp
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cmo
IronVest CMO, Guy Bauman, forecasts an increase in card-not-present fraud and usage of 'masking' technologies in 2024.
![Story image](../../../../../uploads/story/2023/12/06/preview_img-9AZy9mvsoec9mQVyVwyzizNK.webp)
Surge in e-commerce platforms sees rise of counterfeit goods
Wed, 6th Dec 2023
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uc
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breach prevention
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ai agents
Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.
![Story image](../../../../../uploads/story/2023/12/01/preview_Versent_Chief_Marketing_Officer_Kate_Wellard_.webp)
Australian tech sector struggles with balancing data security & personalisation
Fri, 1st Dec 2023
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cybersecurity
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sydney
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versent
Australian tech sector grapples with balancing consumers' data privacy concerns and demands for personalised service.
![Story image](../../../../../uploads/story/2023/11/21/preview_img-YUSzjOiRaVbWT6gwIH1Itwqy.webp)
CybeReady highlights five key defences against Black Friday cybercrime surge
Tue, 21st Nov 2023
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ransomware
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cyber monday
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black friday
CybeReady, an innovator in security awareness training, offers five key initiatives to bolster defences against a predicted rise in Black Friday cybercrime.
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Beyond NPS: Why trust matters most in customer loyalty
Wed, 25th Oct 2023
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cx
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martech
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nps
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
![Story image](../../../../../uploads/story/2023/10/04/preview_GettyImages-1445195721.webp)
UK consumers willing to spend more with trusted retailers
Wed, 4th Oct 2023
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cx
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martech
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shopping
Forter’s recent report reveals alarming rates of false declines, cart abandonment, and trust issues heading into the holiday shopping season.
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Visa names Martyna Lazar Head of Risk for Australia, NZ & South Pacific
Thu, 23rd Feb 2023
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martech
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commerce systems
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payment technologies
Visa appoints Martyna Lazar as Head of Risk for Aus, NZ & South Pacific, with over 10 yrs exp in risk and compliance to enhance security.
![Story image](../../../../../uploads/story/2017/06/27/preview_ThinkstockPhotos-518897996.webp)
Kiwis' security worries reach all-time high: What's fuelling the fear?
Tue, 27th Jun 2017
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smart cities
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biometrics
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physical security
New Zealanders are more worried about security than they have been in the last ten years, with identity theft and bank card fraud at the top.
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Is Chinese social media hindering NZ companies?
Fri, 8th May 2015
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wechat
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nz
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social media
NZ firms face cultural hurdles on Chinese social media, says Auckland expert. Understanding local platforms like Weibo vital for success.