eCommerceNews UK - Technology news for digital commerce decision-makers

ChatGPT stories - Page 9

Illustration duplicated product listings stacked boxes highlighted faded australian retailers

Australian retailers warned on AI search as duplication soars

Thu, 20th Nov 2025
#
cx
#
martech
#
supply chain
Analysis shows 85% of Australian online retailers' product pages underperform in search, with 49% product description duplication hindering AI-driven discovery.
Uk small business owner concerned computer chatbot avatar financial risk

UK SMEs warned of financial risks from using generic AI chatbots

Thu, 20th Nov 2025
#
risk & compliance
#
ai
#
cybersecurity
UK SMEs are warned against relying on generic AI chatbots like ChatGPT for financial advice, as inaccuracies risk severe business financial mistakes.
Confused person at desk with uk currency financial documents laptop chatbot

AI chatbots criticised for giving misleading UK financial advice

Thu, 20th Nov 2025
#
fintech
#
llms
#
ai
AI chatbots like ChatGPT are criticised for providing misleading UK financial advice due to outdated data and lack of context on tax and insurance matters.
Human hand interacting with glowing search bar digital network symbols

AI-driven search reshapes digital brand visibility & discovery

Thu, 20th Nov 2025
#
digital transformation
#
martech
#
ai
Conductor's new report reveals AI tools like ChatGPT are reshaping digital brand visibility, with AI-driven search now influencing discovery across key sectors.
Shopper using laptop with ai generated summary bubbles for online shopping trust

AI shifts product discovery as 42% trust summaries over sites

Thu, 20th Nov 2025
#
devops
#
cx
#
martech
A global survey finds 42% of shoppers trust AI-generated product summaries over websites, signalling a shift in how brands are discovered online before Black Friday.
Satish thiagarajan photo  1

Transformative tech: How marketing agencies can use AI to convert data into revenue

Wed, 19th Nov 2025
#
crm
#
data analytics
#
martech
Marketing agencies can turn fragmented data into revenue by using AI-driven systems that enable continuous testing, learning, and real-time optimisation.
Office professionals collaborating around glowing database illustration

Stack Overflow launches Stack Internal to unify workplace knowledge

Wed, 19th Nov 2025
#
uc
#
ai
#
software development
Stack Overflow launches Stack Internal, an AI-driven platform to unify and verify enterprise knowledge, boosting developer productivity and trust in technical data.
Office employees working with ai tools on computers showing charts

AI now integral to workplace routines & software decisions

Wed, 19th Nov 2025
#
erp
#
llms
#
ai
A TrustRadius study reveals 95% of professionals use AI weekly, with 69% using it daily, reshaping workplace routines and software choices.
Young british teen concerned smartphone bedroom modern decor medical icons

Young UK patients turn to AI & TikTok for health guidance

Wed, 19th Nov 2025
#
ai
#
healthtech
#
social media
Nearly a third of UK youths now turn to AI and TikTok for health advice, highlighting a digital shift in how younger patients seek medical guidance.
Puzzle pieces cloud brain search icons integration ai marketing

Storyblok & OtterlyAI partner to boost AI search visibility

Tue, 18th Nov 2025
#
martech
#
apm
#
genai
Storyblok partners with OtterlyAI to help brands enhance visibility on AI-driven search engines amid shifting consumer search habits.
Computer screen uploading files confidential security shields uk us offices

Sensitive data uploads to AI tools rise as personal account use grows

Mon, 17th Nov 2025
#
hcm
#
dlp
#
genai
Uploads of sensitive data to AI tools rose to 26.4% in Q3 2025, with personal accounts contributing 12%, raising concerns over data security in UK and US firms.
Computer screen customer journey map digital pathways ai icons futuristic

Marketers struggle to prepare for AI-driven, click-less journeys

Thu, 13th Nov 2025
#
cx
#
martech
#
partner programmes
Most marketers feel unprepared for AI-driven, click-less customer journeys despite 62% expecting them to be common within a year, reveals new research.
Small business owners considering ai icons on computer screen in shops and offices

Xero research shows small firms lag on AI

Thu, 13th Nov 2025
#
digital transformation
#
martech
#
financial systems
Research reveals many small businesses in Australia, the UK and US are cautious about AI, despite growing confidence and benefits like time savings.
Personality presets

OpenAI launches GPT-5.1 Instant & Thinking upgrades for ChatGPT

Thu, 13th Nov 2025
#
martech
#
personalisation
#
cdp
OpenAI launches GPT-5.1 Instant and Thinking models in ChatGPT, enhancing accuracy, personalisation and adaptive reasoning for users.
Digital illustration ai brain cracked computer screen vulnerabilities threats

Seven critical ChatGPT flaws expose users to data theft risks

Fri, 7th Nov 2025
#
data protection
#
ai security
#
llms
Tenable reveals seven major ChatGPT vulnerabilities exposing users to risks of data theft and malicious attacks, with some flaws still unpatched in ChatGPT-5.
Illustration bank insurance office abstract humans digital screens charts financial icons ai integration

AI to transform banking & insurance sectors by 2026, says report

Thu, 6th Nov 2025
#
fintech
#
cx
#
martech
By 2026, AI will revolutionise banking and insurance, with over half of younger adults using generative AI for financial advice, says Forrester report.
Illustration open laptop data streams leaking warning symbols ai vulnerabilities

Seven ChatGPT flaws expose user data to attack, Tenable warns

Thu, 6th Nov 2025
#
data protection
#
ai security
#
llms
Tenable Research uncovers seven vulnerabilities in ChatGPT-4o and ChatGPT-5 risking user data theft via indirect prompt injections and persistent memory flaws.
Business professional analyzing global market trends data charts graphs

Claude enables instant market research with GWI audience data

Tue, 4th Nov 2025
#
ai
#
ai ethics & governance
#
agentic ai
Anthropic's Claude now integrates GWI's data, offering instant, bias-checked market research from 3 billion consumers across 50+ countries within AI chats.
Happy uk software developer ai code digital brain high salary british currency

UK developer pay hits record levels as AI skills drive demand

Fri, 31st Oct 2025
#
ai
#
software development
#
microsoft
UK developer salaries hit record highs, with AI specialists earning up to GBP £122,000 as demand for advanced tech skills surges amid industry growth.
Uk shopper desk laptop smartphone ai social media product reviews online shopping

UK shoppers blend AI, reviews & social media to make decisions

Thu, 30th Oct 2025
#
martech
#
ai
#
google
UK shoppers now combine AI tools, social media, and peer reviews to guide online purchases, reflecting a shift from relying on single search sources.