eCommerceNews UK - Technology news for digital commerce decision-makers

ChatGPT stories - Page 10

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Amplitude launches AI Visibility to boost brands in AI search

Thu, 30th Oct 2025
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partner programmes
Amplitude unveils AI Visibility, enabling marketers to track and boost their brand presence in AI-driven searches on platforms like ChatGPT and Claude.
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Exclusive: Bosch on blending AI with human creativity

Thu, 30th Oct 2025
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digital transformation
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Bosch blends AI with human creativity under Sebastian Schwartze, transforming marketing, design, and innovation across the company while stressing care and ethics.
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Luxury brands & AI agents top UK shoppers' product research

Mon, 27th Oct 2025
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UK shoppers now trust luxury brand websites and AI agents like ChatGPT for product research, prioritising detailed info over traditional retail sources.
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Frasers Group leads in agentic commerce with commercetools deal

Fri, 24th Oct 2025
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digital transformation
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cx
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martech
Frasers Group partners exclusively with commercetools to pioneer AI-driven agentic commerce in Europe across Sports Direct, FLANNELS and FRASERS retail brands.
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Brandi AI launches programme to boost agency visibility in AI

Fri, 24th Oct 2025
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martech
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genai
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Brandi AI launches a global programme helping agencies boost client brand visibility in AI-generated content through advanced analytics and GEO services.
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One in three consumers swap at least one app for AI assistant

Thu, 23rd Oct 2025
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digital transformation
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cx
Nearly one in three consumers have replaced at least one app with an AI assistant, citing greater convenience and faster results, a TELUS Digital survey finds.
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UK shoppers turn to luxury sites & AI for trusted product info

Thu, 23rd Oct 2025
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digital transformation
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genai
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ai
UK shoppers trust luxury brand websites and AI assistants like Chat GPT for reliable product info, with 68% favouring luxury sites and 67% AI tools.
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AI reshapes UK recruitment, sparking concerns over empathy loss

Thu, 23rd Oct 2025
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it automation
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financial systems
AI is transforming UK recruitment, with 73% of recruiters using it, sparking concerns that automation may undermine empathy in hiring processes.
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AI-driven shopping surges, raising new risks for merchants

Thu, 23rd Oct 2025
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risk & compliance
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ai
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e-commerce
A survey shows 73% of shoppers use AI tools, raising new fraud risks and liability concerns for merchants during the rise of agentic commerce.
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Young UK shoppers risk scams for festive gifts via AI & social

Fri, 17th Oct 2025
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Many young UK shoppers risk scams by using AI and social media for festive gifts, despite widespread concerns over online holiday shopping risks.
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Social media & AI drive riskier holiday shopping in the UK

Fri, 17th Oct 2025
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ai
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cybersecurity
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marketing
Norton reports UK millennials and Gen Z face rising holiday scam risks as 66% take risky steps, driven by growing use of social media and AI in shopping.
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OpenAI plans erotica on ChatGPT, sparking UK safety scrutiny

Thu, 16th Oct 2025
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risk & compliance
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genai
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data privacy
OpenAI plans to allow erotica on ChatGPT, prompting UK safety scrutiny under the Online Safety Act and challenges over age verification and privacy.
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Salesforce & Stripe team up with OpenAI for AI-powered checkout

Thu, 16th Oct 2025
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cx
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martech
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cdp
Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.
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Salesforce & OpenAI bring advanced agents to ChatGPT

Wed, 15th Oct 2025
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crm
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data analytics
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martech
Salesforce and OpenAI expand their partnership, integrating AI and commerce features into ChatGPT to enhance enterprise workflows and customer interactions.
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Hexaware urges unified AI strategy as CX scores continue to fall

Thu, 9th Oct 2025
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digital transformation
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cx
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martech
Hexaware warns falling global customer experience scores need a unified AI strategy, urging businesses to integrate tools for personalisation and efficiency.
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Canva integrates design tools with ChatGPT for seamless creativity

Wed, 8th Oct 2025
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ai
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agentic ai
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social media
Canva now integrates its design tools directly within ChatGPT, enabling 700 million users to create and edit visuals through natural language prompts seamlessly.
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Brandi AI unveils platform to boost brand presence in AI results

Wed, 8th Oct 2025
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martech
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marketing
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content creation
Brandi AI has launched a platform to help brands enhance visibility in AI-generated answers, reshaping digital marketing for the AI-driven buyer journey.
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Beyond Google: When AI tells your story - A crisis recovery roadmap for C-suite & boards

Fri, 3rd Oct 2025
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breach prevention
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genai
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C-suite leaders must now manage reputations shaped by AI narratives from ChatGPT and others, facing both misinformation and unavoidable truths.
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GenAI drives marketing ROI as 85% of teams expand adoption

Wed, 1st Oct 2025
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data analytics
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cx
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martech
Over 80% of marketing teams worldwide now use generative AI, with 85% in EMEA reporting strong ROI and expanded adoption planned for 2026.
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ManageEngine updates ServiceDesk Plus with flexible AI options

Thu, 25th Sep 2025
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genai
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ManageEngine updates ServiceDesk Plus with flexible AI, letting users choose AI providers like ChatGPT or use its own Zia model without extra costs.