Boomi hits 30,000 customers as AI integration surges

Boomi has reported a 50% rise in customer numbers in just over three years, bringing its total to more than 30,000 organisations worldwide. More than a quarter of the Fortune 500 now use its platform.

Boomi positions its products around enterprise integration, automation and agentic AI. Customers run more than 75,000 AI agents in production through its runtime architecture, the company said, and process transactions worth billions of dollars.

Boomi said the milestone shows large enterprises are standardising on broader platforms rather than buying individual tools for integration and automation, as AI moves from pilots into production deployments.

Chairman and CEO Steve Lucas linked the growth to customers moving beyond experimentation and embedding AI into core operations.

"Boomi is experiencing the strongest momentum in its history," Lucas said. "Organisations are moving beyond AI experimentation and turning to Boomi to help them operationalise AI at enterprise scale. That momentum is reflected in our customer growth, where we have expanded our customer base by 50% in just over three years. Our platform innovations, strategic partnerships, and global customer base reflect a clear shift toward real-world outcomes, enabling businesses to unlock value, streamline operations, and build a trusted foundation for the future of AI-enabled automation."

Analyst signals

Shari Lava, research vice-president for AI and automation at IDC, said the enterprise integration and automation market is reaching an inflection point as AI deployments scale. Buyers, she said, are paying closer attention to platforms that combine multiple functions.

"As AI initiatives become embedded in mission-critical operations, buyers are looking beyond point solutions and increasingly favoring platforms that combine integration, automation, and governance at enterprise scale," Lava said.

Boomi pointed to analyst coverage and industry assessments as indicators of its market position. It said it was named a Leader in the 2025 Gartner Magic Quadrant for Integration Platform as a Service and the 2025 Gartner Magic Quadrant for API Management, marking its 11th consecutive appearance as a Leader in the iPaaS category.

It also cited its inclusion as a Major Player in the IDC MarketScape: Worldwide Data Integration Software Platforms 2025 Vendor Assessment, and said ISG named it an Exemplary Vendor in Buyers Guides for Data Integration and Master Data Management.

Security posture

Boomi said it has achieved ISO/IEC 42001 certification for AI management and claims it is the only provider in its sector compliant across 16 key security standards. It added that ISO/IEC 42001 is listed on the CSA STAR registry and that it has a SecurityScorecard rating of 96.

Security and governance have become central concerns for CIOs and risk teams as organisations connect AI systems to operational data and workflows. Many businesses also face scrutiny over how models and agents handle sensitive data, and how they log decisions and actions.

Acquisitions and product

Boomi has expanded through acquisitions, including Rivery and Thru, which it said added real-time data ingestion and managed file transfer capabilities.

Rivery is now part of a product branded as Boomi Data Integration. Boomi said the technology supports real-time ingestion and pipelines for analytics-ready data.

Thru added managed file transfer tools, and Boomi said customer adoption in this area rose by more than 270% after the acquisition.

Boomi also highlighted updates to Boomi Agentstudio, which it describes as an agent management platform. Partners, it said, have published hundreds of reusable agentic workflow assets through the Boomi Marketplace.

It also said it introduced new API management features and expanded support for the Model Context Protocol, and referenced a Data Hub Command Centre module and change data capture ingestion for SAP.

Customers and partners

Boomi listed customers across industries, including Australian Red Cross, Avalara, BNP Paribas, Chevron Federal Credit Union, Crane Worldwide Logistics, Lexitas, Moderna, Multiquip, NFI Industries, Quanta Services, Sandoz, Toyota Australia, University of Technology Sydney, and World Wide Technology.

Tropicana Brands Group global CIO Jeff Lischett described the company's use of Boomi across systems and processes.

"As a company built on great-tasting products, innovation, and speed, transforming our IT services with AI is critical," Lischett said. "By using Boomi to connect our enterprise systems and automate key processes with greater intelligence, we're shifting from reactive issue resolution to proactive operations-strengthening shipment and delivery execution and improving order processing performance."

On partnerships, Boomi cited work with AWS under a multi-year Strategic Collaboration Agreement and an expanded relationship with ServiceNow. It also referenced collaborations with DXC Technology, including a Centre of Excellence for Agentic AI, and an expanded alliance with EY.

Workforce growth

Boomi said its global headcount has risen by nearly 40% over the past three years. It also said it has built a presence in Vancouver that now exceeds 250 employees, alongside expanded office space.

Lucas said AI adoption will shift from pilots to broader operational deployments across enterprises.

"2026 will be the year organisations stop experimenting with AI and start activating it at scale," Lucas said. "The winners won't be the ones that invested the most, but the ones that built the right foundation, connecting data, systems, and intelligent agents with trust and governance at the core. This is the moment when AI moves from promise to performance, and Boomi is helping enterprises turn that potential into lasting business impact."