eCommerceNews UK - Technology news for digital commerce decision-makers

Latest news - Page 78

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NICE launches next-gen AI tool Enlighten Copilot for CX leaders
Thu, 28th Mar 2024
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uc
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cx
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martech
NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.
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How clever UX design can encourage more effective climate action
Thu, 28th Mar 2024
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cleantech
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sustainability
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misinformation
Fintech company, Cogo, uses innovative UX design to increase climate literacy, promoting sustainable habits and effective climate action, study reveals.
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Canadian ISA Cybersecurity launches first UK operation in London
Thu, 28th Mar 2024
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ransomware
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advanced persistent threat protection
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soc
In response to rising cybercrime rates, Canada's leading cybersecurity firm, ISA Cybersecurity, expands its array of esteemed detection and recovery services to the UK, marking its first operation outside Canada.
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Volopa partners with ClearBank for expanded SME finance services
Thu, 28th Mar 2024
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fintech
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american express
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money management
Fintech firm Volopa seals an extensive partnership with ClearBank to bolster services for SME clients and aid its quest for an e-money licence.
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Technical education: shaping the workforce for the better
Thu, 28th Mar 2024
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data privacy
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cybersecurity
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public sector
N3i champions T Level students to combat digital sector skills shortage, as the company advocates for technical education to future-proof the rapidly evolving tech industry.
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Report shines light on European B2B eCommerce flaws
Wed, 27th Mar 2024
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martech
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commerce systems
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bnpl
Billie's B2B Checkout Report 2024 exposes gaps in cross-border commerce, inadequate payment methods and a lack of dedicated B2B checkout.
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Decline in email click-through rates blamed on automation
Wed, 27th Mar 2024
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martech
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personalisation
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cdp
Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.
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Research highlights power of human connection in tech sector
Wed, 27th Mar 2024
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ai
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customer service
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workplace culture
Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.
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Adobe Firefly unveils Structure Reference for enhanced GenAI control
Wed, 27th Mar 2024
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martech
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genai
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ai
Adobe Firefly’s game-changing Structure Reference feature offers users enhanced creative control, revolutionising the image creation process with its capacity to apply pre-existing structures to new images.
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Adobe enhances Experience Cloud for optimised customer engagement
Wed, 27th Mar 2024
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cx
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martech
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genai
Adobe boosts its Experience Cloud line with enhanced functionalities, empowering brands to optimise customer engagement through data-unified, personalised cross-channel journeys.
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Adobe & Microsoft unveil AI-powered tools for marketers
Wed, 27th Mar 2024
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martech
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genai
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ai
Adobe and Microsoft have unveiled a groundbreaking partnership to boost marketers' efficiency, merging Adobe Experience Cloud with Microsoft Copilot for a next-level AI-powered work experience.
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Adobe unveils Firefly & Custom Models to harness GenAI advances
Wed, 27th Mar 2024
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martech
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genai
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ai
Adobe shakes up content creation with the launch of Firefly Services and Custom Models, harnessing generative AI to streamline productivity and personalise brand content.
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Adobe unveils AI advancements for centralised customer data
Wed, 27th Mar 2024
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martech
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cdp
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genai
Adobe boosts its Experience Cloud through an AI assistant and additional features, enabling businesses to centralise and extract value from customer data.
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Neo4j & Microsoft partner to revolutionise Generative AI data insights
Wed, 27th Mar 2024
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data analytics
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digital transformation
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genai
Neo4j, a graph database leader, collaborates with Microsoft to deliver a unified data offering for generative AI, integrating Neo4j's technologies into Microsoft Fabric and Azure OpenAI Service.
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Adobe unveils AI innovations to transform content supply chain
Wed, 27th Mar 2024
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martech
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genai
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ai
Adobe debuts AI-driven innovations to enhance content supply chain, streamlining end-to-end business processes and delivering personalised customer experiences.
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AI foundries & digital factories will change humankind, NVIDIA CEO says
Wed, 27th Mar 2024
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genai
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llms
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ai
In his GTC 2024 keynote, NVIDIA's CEO Jensen Huang unveils the future vision of technology's societal role, showcasing advancements in AI and innovative partnerships.
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Leroy Merlin & Zitcha venture into South African retail media market
Wed, 27th Mar 2024
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google
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meta
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customer interactions
Leroy Merlin initiates its digital retail media network across South Africa, led by retail media platform Zitcha. This move signifies Zitcha's first venture in the region.
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Orbia Wavin expands globally with enhanced digital sales platform
Wed, 27th Mar 2024
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digital transformation
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sales
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global expansion
In response to notable online sales channel growth, pipe manufacturer Orbia Wavin has successfully expanded globally, substantially boosting its digital sales through a unified platform, with a predicted shift of 60% total sales to digital routes.
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Adobe's new AI advancements aim to bolster customer experiences
Wed, 27th Mar 2024
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cx
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martech
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genai
Adobe unveils a series of AI advancements aimed at enhancing brands' customer experiences and content personalisation, including their new generative programme, Adobe GenStudio.
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Adobe & Henkel extend partnership for AI-driven automation
Tue, 26th Mar 2024
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martech
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personalisation
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cdp
Adobe enhances Henkel's customer engagement with AI-driven automation and uses Adobe Firefly and Adobe Experience Cloud to augment personalised content.