Latest news - Page 74

Brightcove leverages Amazon's AI technology for customer service
Fri, 3rd May 2024
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hyperscale
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public cloud
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genai
Global streaming tech firm, Brightcove, partners with Amazon to utilise the artificial intelligence (AI) assistant, Amazon Q, to enhance customer service and boost efficiency.

SnapLogic crowned Leader in Aragon's tPaaS for third year running
Fri, 3rd May 2024
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digital transformation
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llms
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cloud services
SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.

Claire Williams to headline Infosecurity Europe 2024
Thu, 2nd May 2024
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data protection
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advanced persistent threat protection
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leadership
Claire Williams OBE, former head of the Williams Formula 1 racing team, to share insights on fostering cyber-aware culture at Infosecurity Europe 2024.

Brands increasingly investing in QR & NFC marketing
Thu, 2nd May 2024
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healthtech
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nfc
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authentication
SharpEnd's report reveals global brands' increasing reliance on connected tech like QR and NFC, paving the way for personalised marketing.

Qualtrics unveils AI tools to boost large-scale customer experiences
Thu, 2nd May 2024
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cx
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martech
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motorola solutions
Qualtrics unveils AI-empowered tools, set to personalise customer experiences across multiple channels, potentially impacting customers of major firms such as Hilton and Motorola Solutions.

Harnessing Ververica Cloud for e-commerce success
Thu, 2nd May 2024
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cx
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martech
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digital footprint
Ververica Cloud uses real-time analytic capabilities powered by their VERA technology to revolutionise e-commerce and optimise user experience.

Amazon Q's AI increases business productivity by almost 50%
Wed, 1st May 2024
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digital transformation
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hyperscale
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public cloud
Amazon Web Services launches Amazon Q, an AI assistant designed to boost employee productivity by up to 49%, as businesses continue to adopt digital transformation.

Progress boosts AI capabilities in latest Sitefinity edition
Wed, 1st May 2024
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ecm
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martech
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personalisation
Progress ramps up AI capabilities in the latest edition of Sitefinity, offering tools to refine audience segmentation and increase content relevancy.

Endava introduces Agentic AI accelerator for regulated sectors
Wed, 1st May 2024
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digital transformation
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rpa
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llms
Endava's new Agentic AI Industry Accelerator, Morpheus, aims to bring transparency and greater control to AI use in tightly regulated sectors.

Exclusive: How ProHance is striving ahead in workforce analytics
Wed, 1st May 2024
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customers
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services
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expansion
ProHance, a rising star in workforce analytics, has demonstrated resiliency amid COVID-19, by helping global businesses optimise remote operations.

B&Q teams up with Rithum to boost online sales strategy
Wed, 1st May 2024
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ecommerce
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diy
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partners
B&Q inks partnership with Rithum to improve its e-commerce strategy, bolster marketplace expansion, and reduce new product enlistment time by half.

TeamViewer & Manhattan Associates form tech alliance for global logistics
Tue, 30th Apr 2024
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supply chain & logistics
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ar, vr & metaverse
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integration
Global tech provider TeamViewer partners with logistics leader Manhattan Associates to digitise warehouse operations worldwide, revolutionising the sector with vision picking technology.

Secure code starts with a training commitment to development teams
Fri, 26th Apr 2024
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it training
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devops
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application security
There’s plenty to learn from the way that finance and eCommerce sectors have defined and adopted secure approaches to software engineering.

UK consumers prioritising price over brand loyalty
Fri, 26th Apr 2024
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cx
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martech
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cleantech
A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.

Cash Chasm report reveals drawbacks of manual cash management
Fri, 26th Apr 2024
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risk & compliance
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automation
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risk management
PayComplete's Cash Chasm report highlights challenges in cash handling, with 41% of businesses reliant on manual processes and risking losses.

High Performance Podcast duo to keynote Infosecurity Europe conference
Thu, 25th Apr 2024
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ransomware
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advanced persistent threat protection
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cybersecurity
High Performance Podcast's Jake Humphrey and Professor Damian Hughes set to enrich Infosecurity Europe conference with lessons from top performers, addressing behavioural resilience amid cyber threats.

UK consumers are turning their back on AI chatbots
Thu, 25th Apr 2024
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uc
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it automation
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agentic ai
Almost half of UK adults dissatisfied with customer service, often preferring human interaction over automated systems.

Sembo unveils AI assistant revolutionising multi-destination travel booking
Thu, 25th Apr 2024
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cx
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martech
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personalisation
Nordic-based travel agency, Sembo, introduces an AI assistant that enables personalised, multi-destination journey booking, a first in the travel industry.

TeamViewer & Manhattan Associates team up for warehouse digitisation
Thu, 25th Apr 2024
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digital transformation
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supply chain & logistics
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ar, vr & metaverse
TeamViewer strategically allies with Manhattan Associates to digitalise global warehouse operations, utilising advanced vision picking tech for increased accuracy and efficiency.

Unleash the potential of AI and elevate customer-centric marketing
Tue, 23rd Apr 2024
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hyperscale
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public cloud
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cx
Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.