Latest news - Page 73

Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.

Adyen has joined forces with insurtech company, Cover Genius, to boost authorisation rates for online payments and advance transaction security worldwide.

Red Hat and Elastic extend their partnership to introduce upgraded search experiences backed by retrieval augmented generation (RAG) patterns, reinventing AI use in business applications.

Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.

Sparta Global, a London tech firm championing social mobility, has been honoured with the Kings Award for Enterprise, recognised amongst eight companies for its impactful social mobility programme.

A rise in data breaches and lost devices across key UK government departments potentially impacting thousands, highlights urgent need for enhanced data protection.

COVID-19 has highlighted the fragility of global supply chains, pushing Western nations to reshore production for increased resilience, economic benefits, and sustainability.

Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.

Data intelligence platform, Similarweb, launches its AI tool, SAM, designed to enhance sales workflows and identify key prospects for data-driven, targeted messaging.

Stack Overflow and OpenAI announce a key partnership to accelerate artificial intelligence development, providing users with access to trusted knowledge and data, while enhancing their product performance.

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

Epicor appoints industry veteran Steve O'Keeffe as new Regional Vice President for the UK&I, tasked with driving sales and go-to-market strategies.

In the cyber-threat landscape, e-commerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.

Outpayce, fintech arm of Amadeus, is licensed by the Bank of Spain to offer regulated payment services and issue prepaid virtual cards, consolidating its position in Spain's e-money market.

Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.

The Institute of Coding, UAL, UK Black Tech, and the London Borough of Southwark unite to advance digital training for minority communities.

Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.

Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.

Zellis launches HCM Cloud 8.0, introducing updates aimed at revolutionising HR and payroll sectors, including advanced DEI analysis tools, automated National Minimum Wage calculations, and Guernsey pension auto-enrolment compliance.

HubSpot brings its transformative Commerce, Content and Service Hubs to the UK, helping businesses streamline operations and capitalise on artificial intelligence (AI) opportunities amid rapid innovation.