Latest news - Page 4

Desktop PC sales surge in Europe, AI-ready notebooks gain ground
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ai
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pc market
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analyst report
Desktop PC sales in Europe rose 22% in early Q2 2025, outpacing notebooks, as AI-ready notebooks gain momentum amid commercial refresh cycles.

Ian Tickle named Chief of Global Field Operations at Freshworks
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saas
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cx
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martech
Ian Tickle has been named Chief of Global Field Operations at Freshworks, advancing from interim to lead the company’s global sales and expansion efforts.

Superlab Suisse to open new lab at Campus Biotech Geneva
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entrepreneurship
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startup ecosystem
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biotech
Superlab Suisse will open its fourth Swiss lab at Geneva’s Campus Biotech by January 2026, offering flexible space for biotech startups in the growing life sciences hub.

rebuy boosts device repair automation & transparency with Camunda
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smartphones
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digital transformation
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cx
rebuy partners with Camunda to automate device repair processes, enhancing transparency and efficiency across its refurbishment operations in Europe.

UK retailers eye warehouse automation to drive future growth
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robots
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supply chain
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ecommerce
Most UK retailers see outdated warehouse tech as a barrier to growth, with 88% backing automation to boost efficiency and meet fluctuating customer demand.

Hisense to stream FIFA Club World Cup 2025 free on smart TVs
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digital entertainment
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toshiba
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streaming
Hisense will stream all FIFA Club World Cup 2025 matches free on its and Toshiba smart TVs via DAZN, enhancing global sports viewing with interactive features.

NiCE & AWS deepen AI partnership to power CX automation
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uc
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digital transformation
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hyperscale
NiCE expands its AI partnership with AWS to enhance CXone Mpower, bringing advanced AI-powered automation to customer experience workflows at enterprise scale.

AI & automation boost value of retail analysts amid old hurdles
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ai
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pwc
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excel
AI and automation boost retail analysts' roles and job satisfaction, but outdated data methods still hinder full benefits, says new Alteryx report.

UK holidaymakers boost spending, start trips with smarter deals
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sales
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online shopping
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summer sale
Nearly 80% of UK holidaymakers boost pre-trip spending, favouring clothing and travel gear, with shoppers seeking smart deals and value for money.

UK finance teams face delays as expense management stays manual
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financial systems
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xero
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sage
Nearly one in three UK employees are regularly chased for missing receipts, highlighting ongoing delays as finance teams rely on manual expense management processes.

Moonpig launches in Australia with local cards, tech & gifts
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cleantech
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sustainability
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christmas
Moonpig has launched in Australia, offering personalised cards and curated gifts printed locally in Melbourne and Sydney, with delivery via Australia Post.

UK leads Europe in AI investment with Gen AI boosts & big savings
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digital transformation
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supply chain
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genai
UK leads Europe in AI investment with 74% of organisations boosting generative AI spending, driving major cost savings and workforce transformation.

RCS messaging surges in UK as iOS support & AI drive growth
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cx
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martech
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ai
RCS messaging in the UK has surged 65% in 2024, boosted by Apple iOS support and AI, as brands enhance customer engagement with richer, interactive chat tools.

UK marketers lead in AI adoption while retaining creative control
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martech
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cdp
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genai
UK marketers lead global AI adoption at 84%, saving time and boosting creativity while retaining human control over outputs, says HubSpot report.

BGF invests to boost PMC’s global tech & commerce ambitions
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digital transformation
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martech
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commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.

Consumers cut spending as inflation & tariffs hit groceries
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.

Grammarly adopts Gr4vy no-code platform to expand payment options
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fintech
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cx
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martech
Grammarly adopts Gr4vy’s no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.

Creativity4Better unveils Milan debut with global leaders
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cleantech
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google
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sustainability
Creativity4Better will hold its first Italian event, Nuance in a Polarized World, on 2 October 2025 in Milan with global leaders and masterclasses.

Organisations boost customer education but face scaling hurdles
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edutech
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cx
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martech
New research shows 92% of firms plan to expand customer education in 2025, despite facing challenges scaling programmes and measuring their impact.

NiCE launches CXone Mpower Agents to automate customer service
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uc
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digital transformation
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cx
NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.