Latest news - Page 3
Avoid these 3 common pitfalls when using AI to improve customer experience
5 days ago
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crm
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digital transformation
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cx
Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.
TSD & Perplex Digital win top honours at Umbraco Awards 2025
6 days ago
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digital transformation
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cx
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martech
Herefordshire’s TSD and Perplex Digital have won top awards at the Umbraco Awards 2024 for their innovative eCommerce platforms and AI integrations.
UK's injects GBP £500 million into quantum computing
6 days ago
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quantum computing
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investment
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government funding
The UK’s new Industrial Strategy pledges GBP £6.6bn to the British Business Bank and GBP £500m for quantum computing to boost tech innovation and growth.
Lenovo climbs to eighth in 2025 Gartner Supply Chain Top 25
6 days ago
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digital transformation
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dei
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supply chain
Lenovo ranks eighth in Gartner’s 2025 Supply Chain Top 25, climbing two places thanks to AI-driven efficiency and global digital transformation.
Survey reveals staff use AI at work but lack policy awareness
6 days ago
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data protection
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risk & compliance
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data privacy
A survey of 12,000 workers across six countries finds 60% use AI at work, but under 20% know their company’s AI policy, exposing data security risks.
Carnival Cruise Line, DXC partner to enhance IT globally
6 days ago
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digital transformation
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fleet management
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cybersecurity
Carnival Cruise Line partners with DXC Technology to enhance IT across its 29 ships, boosting guest experience and operational efficiency worldwide.
Zitcha appoints Tony Karp as Group COO amid global expansion drive
Last week
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fintech
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global expansion
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coo
Zitcha appoints Tony Karp as Group COO to drive global growth, reinforcing leadership amid expansion in APAC and North America retail media markets.
Fragmented DevOps & poor developer experience cost millions
Last week
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devops
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apm
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software development
Poor DevOps and fragmented developer experiences cost enterprises millions annually through lost productivity, delays, and heightened security risks, says Harness report.
PIXI unveils AI platform to transform luxury travel content
Last week
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rpa
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ai
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gen z
PIXI launches AI platform to transform luxury travel marketing, offering hotels and advisors instant access to curated, secure visual content globally.
DataX Connect launches 2025 global data centre salary survey
Last week
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critical infrastructure
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pd
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employee retention
DataX Connect has launched its 2025 survey to reveal detailed salary and career trends for data centre professionals in Europe and the US.
Estate agents to recover compliance costs via Credas payment tool
Last week
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payment technologies
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personal computing devices
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apple pay
Credas launches a payment tool enabling estate agents to charge clients directly for ID and anti-money laundering checks, easing rising compliance costs.
Maplin’s AI-powered ad strategy fuels 17% profit surge online
Last week
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digital transformation
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ai
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online marketing
Maplin’s AI-driven ad strategy has powered a 17% profit rise and 14.2% revenue growth, outpacing UK online retail averages significantly in the past year.
Safe Software expands to UK & Ireland to boost customer support
Last week
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data analytics
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digital transformation
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bi
Safe Software expands to the UK and Ireland, opening new centres to enhance European customer support and target USD $250m revenue by 2028.
Schofield Sweeney adopts NetDocuments to boost client service
Last week
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document management
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migration
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digital transformation
Schofield Sweeney has adopted NetDocuments to enhance client service and support growth across its four UK offices with improved document access and collaboration.
Kleinanzeigen launches retail media network powered by Kevel
Last week
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ecommerce
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cleantech
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digital marketing
Kleinanzeigen has launched a new retail media network using Kevel’s API platform, enhancing ad targeting for its 700m monthly German users.
OnBuy’s AI tool unlocks GBP £4 million GMV boost in six weeks
Last week
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cx
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martech
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ai
OnBuy’s new AI auto-categorisation tool has boosted partner sales by GBP £4 million in six weeks through improved product discoverability and accuracy.
Majority of Britons back fines for long customer call waits
Last week
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cx
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martech
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ai
A survey reveals 62% of Britons support fining companies for long hold times, with older consumers especially backing penalties amid rising costs.
Azerbaijan leads rise in European travel bookings amid new trends
Last week
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aviation
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amadeus
Azerbaijan leads a 26% surge in European air travel bookings, with rising interest in emerging destinations reshaping traveller preferences, says new report.
Engineering a future that works for everyone
Last week
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cleantech
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sustainability
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engineering
An engineer at Black & White Engineering highlights the need for flexible work to retain women and build a resilient engineering profession by 2025.
Ecommpay launches free pack to boost eCommerce accessibility
Last week
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cx
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martech
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api
Ecommpay has launched a free Accessibility Pack to help eCommerce merchants improve website accessibility and boost inclusivity in online shopping.