eCommerceNews UK - Technology news for digital commerce decision-makers

YouGov stories

Apac online shopper ai suggestions secure lock shield fraud privacy

Visa survey shows trust gap on AI at online checkout

3 days ago
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yougov
Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.
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Revolut unveils unified merchant payments suite in Australia

Last week
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yougov
Revolut launches a unified merchant payments suite in Australia, tying in‑person, online and A2A payments directly to its business accounts.
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Revolut unveils unified payments platform for Australia

Last week
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yougov
Revolut Business launches an all-in-one acquiring platform in Australia, unifying online, in-person and account-to-account payments.
Older british couple map cafe luggage nature hills afternoon

Older Britons drive surge in passion-led travel for 2026

Last month
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yougov
Older Britons are set to power a 2026 travel boom as UK holidaymakers boost passion-led trips focused on history, food and nature.
Singapore gen alpha classroom ai ar vr hybrid work short commutes

Gen Alpha expects hybrid work, AI tools & shorter commutes

Last month
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yougov
Gen Alpha teens expect hybrid jobs, short commutes and AI assistants as standard by 2040, reshaping offices, transport and work culture.
London stock exchange floor dim desks single bright ai ready workstation

FTSE AIM-100 firms lag on AI, with only 1% truly ready

Last month
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yougov
Only 1% of FTSE AIM-100 firms have AI embedded in core operations, as poor data governance and weak strategy stall wider adoption.
Australian school morning kitchen table planners checklists

Parents turn to print to ease back-to-school stress

Last month
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yougov
Australian parents report rising back-to-school stress, with many turning to printed planners and checklists to cut screens and calm mornings.
Shopfullyimage3

Understanding the holiday shopper: A retailer’s guide to winning the season

Tue, 16th Dec 2025
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yougov
Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
Australian consumer frustrated phone robot human customer service home

Australian patience with automated customer service is wearing thin

Thu, 16th Oct 2025
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yougov
Australian consumers are growing impatient with automated customer service, favouring human agents over AI-powered chatbots and voice menus, a new report finds.
Realistic illustration young australian office worker laptop ai network

Young Aussies drive AI adoption despite job security fears

Tue, 14th Oct 2025
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yougov
Despite fears of job losses, young Australians lead AI adoption at work, boosting visibility and reshaping workplace practices across industries.
Australian families shopping christmas decorations black friday festive retail

Australians embrace Black Friday as key event for festive savings

Thu, 9th Oct 2025
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yougov
Over half of Australians plan to shop on Black Friday, with many parents using the event to get an early start on Christmas gifts and festive savings.
Australia supply chain network shipping containers cargo ships trucks cyber security

Australian business leaders urged to close supply chain & cyber gaps

Wed, 17th Sep 2025
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yougov
A report warns Australian firms must close supply chain and cyber security gaps as 80% foresee geopolitical risks impacting operations in the next year.
Australian office workers separated desks charts graphs uncertain performance reviews

Formal performance reviews lacking in many Australian sectors

Tue, 9th Sep 2025
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yougov
Fewer than 40% of Australian workers experience formal performance reviews, with retail and hospitality sectors trailing far behind healthcare and education.
Open plan office quiet focused work environment people at desks phones screens off

UK workers call for digital silence to boost productivity

Mon, 25th Aug 2025
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yougov
Nearly half of UK workers seek scheduled 'digital silence' periods to curb online distractions and boost productivity, particularly among those aged 25-34.
Thoughtful british person using smartphone digital assistant human support technology caution

UK consumers cautious as AI assistants rise in global acceptance

Fri, 25th Jul 2025
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yougov
Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.
Realistic smartphone digital sim icon globe connectivity travel network

Travel eSIM market set for growth as awareness remains low

Fri, 20th Jun 2025
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yougov
Only 23% of consumers in the US, UK and China have used eSIMs, though 49% are open to travel eSIMs once informed, showing strong growth potential.
Australian shoppers electronics household items online shopping eofy sale bustling retail scene

Australians set to spend AUD $10.5 billion in EOFY sales

Fri, 6th Jun 2025
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yougov
Seventy-one per cent of Australians plan to shop in EOFY sales, with spending expected to hit AUD $10.5 billion amid rising cost-of-living pressures.
Uk office professionals ai powered tools efficiency time savings productivity

AI adoption brings strong time & cost savings for UK workers

Tue, 3rd Jun 2025
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yougov
AI adoption in UK workplaces saves time and cuts costs, with 72% of users reporting weekly time savings, though security and skills gaps slow use.
Concerned british shopper returned package digital tablet loading icon online shopping parcels

Half of UK online shoppers shun retailers with slow refunds

Fri, 30th May 2025
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yougov
Over half of UK online shoppers would avoid retailers slow to refund returns, expecting refunds within 2-3 days, survey finds.
Australian traveler airport checking phone bank cards turning into coins fintech sydney skyline

Hidden travel fees cost Aussies as banks overcharge

Fri, 30th May 2025
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yougov
78% of Australians face hidden bank fees abroad, with traditional banks charging up to seven times more than fintech providers like Wise.