Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
AI delivers patchy benefits as US firms struggle with integration
Today
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workflow automation
Nearly all large US firms use AI, yet only half see widespread benefits as integration and impact measurement remain major challenges.
Digitail raises USD $23 million to boost AI for veterinary clinics
Today
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workflow automation
Digitail has raised USD $23 million to enhance its AI-driven software, helping veterinary clinics boost efficiency and care for over 10,000 vets worldwide.
Mendix Connect for Workstation links cloud apps to shop floors
Today
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workflow automation
Mendix Connect for Workstation links cloud apps to factory devices, boosting real-time control and AI-driven automation for manufacturers worldwide.
Legora unveils Portal to reshape law firm-client AI collaboration
Yesterday
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workflow automation
Legora launches Portal to transform AI collaboration between law firms and clients, offering custom workflows and real-time document management for legal teams.
Exclusive: Oracle's marketplace passes 400 Fusion AI agents
4 days ago
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workflow automation
Oracle's Fusion AI agent platform surpasses 400 agents, enabling partners like Deloitte and Accenture to develop and distribute AI tools within enterprise apps.
The business value of uncomplicated
4 days ago
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workflow automation
Businesses grow increasingly complex, but prioritising uncomplicated, intuitive AI tools can boost speed, clarity and employee satisfaction in today’s fast market.
How AI is rewriting the value equation for accountants
Last week
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workflow automation
AI is rapidly transforming accounting, shifting roles from bookkeeping to strategic advising and reshaping how firms deliver value amid economic challenges.
Sage launches AI agents & cloud platform to boost finance teams
Last week
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workflow automation
Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.
Freshworks grows AI revenue & launches non-IT service solution
Last week
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workflow automation
Freshworks boosts AI revenue with a 15% rise in quarterly revenue and launches Freshservice for Business Teams, expanding beyond IT departments.
Infios & AWS bring AI-driven automation to retail supply chains
Last week
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workflow automation
Infios partners with AWS to integrate AI agents into retail supply chains, enhancing order management for retailers like Officeworks and Myer from 2026.
Smartsheet unveils AI-driven upgrades to boost enterprise agility
Last week
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workflow automation
Smartsheet launches AI-powered tools including Smart Agents and Scenario Planning to boost agility and security for over 123,000 enterprise users worldwide.
How human agents can work with AI to elevate contact centre outcomes for customers
Last week
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workflow automation
Combining human empathy with AI’s smart automation transforms contact centres, boosting efficiency and delivering personalised customer experiences.
Exclusive: Kathryn Giudes explains why 'accountability' is the future of AI
Last week
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workflow automation
ORCA Opti’s AI automation is revolutionising compliance and operations in defence, healthcare, and logistics by cutting costs and boosting cybersecurity.
Vinmar automates USD $3 billion unit with Celonis platform
Last week
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workflow automation
Vinmar International automates its USD $3 billion order-to-cash unit using Celonis, boosting efficiency and reducing manual processes globally.
ActiumAI & SmythOS launch universal AI adaptor for business
Last week
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workflow automation
ActiumAI and SmythOS launch the first universal AI adaptor to automate enterprise workflows, boosting compliance and productivity across industries globally.
US enterprises prioritise AI but face major integration barriers
Last month
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workflow automation
A Zapier survey finds 92% of US enterprises prioritise AI but 80% face major challenges integrating it with legacy systems and managing costs.
European firms lag in fully integrated digital maintenance systems
Last month
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workflow automation
A study shows 63% of European firms are early in digitalising maintenance, despite 92% recognising the benefits of predictive, connected systems.
Zendesk named leader for AI-first customer service by Gartner
Last month
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workflow automation
Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.
Litera embeds Lito AI in legal tools at no extra charge for users
Last month
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workflow automation
Litera embeds its AI legal agent Lito into core products at no extra cost, offering tens of thousands of lawyers AI automation within trusted tools.
Exclusive: The future of creative agencies as platforms
Last month
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workflow automation
Adobe leads a quiet revolution as agencies transform into tech platforms, automating creative workflows with AI to boost speed and scale content production.