Google unveils Gemini, it's multimodal AI model that beats ChatGPT
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
Zoom looks to enhance CX with AI-powered refinements
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Dedoco unveils AI platform Ping to protect consumers from scams
Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.
DocuSign integrates with WhatsApp, accelerating digital contract processes
DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.
Google apps, WhatsApp identified as primary malware conduits in retail sector
Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.
Monash University and CSIRO create quantum-secure online transaction algorithm
CSIRO, in association with Monash University, creates 'LaV', a quantum-secure algorithm enhancing online transactions.
Indian teachers co-design AI tool with Microsoft for enhanced learning
Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.
Squire Technologies launches Mirus, a game-changer in mobile communication
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
Aleph Group unifies global brands in strategic 'One Brand' initiative
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
Balancing digital video demand and environmental sustainability in tech
The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.
Securing festive shopping: Tips to avoid online scams and protect personal data
As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.
Publicis Sapient helps Salesforce users' integrate with WhatsApp
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
78% of UK Shoppers Pause Spending Before Black Friday: Esendex Study
Over three-quarters of UK consumers will hold off from spending up to a month before Black Friday to snag seasonal deals, finds Esendex study 🛍️📱📧.
Enhanced customer experience platform with Zoom AI-powered innovations
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
How WhatsApp makes money explained
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
Trojanised WhatsApp and Telegram applications stealing crypto funds
Rhreat actors are going after victims’ cryptocurrency funds using trojanised Telegram and WhatsApp applications.
New tools for Zoho Desk revealed for global market
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
Norton reveals info and advice on the latest WhatsApp breach
WhatsApp data breach exposes personal information of up to 1.8 million New Zealanders, creating potential cyber threats. Norton offers security tips.
FedEx Express announces WhatsApp integration in AMEA region
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
WhatsApp and QR codes the next scam threat - report
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
ServiceNow and Twilio introduce new messaging service
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
User error causes six hour outage on Facebook, Instagram and Whatsapp
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.
WhatsApp security vulnerability could have exploited two billions users
Security vulnerability in WhatsApp's image filter function could have affected over two billion users worldwide. Users advised to update their apps.