Whatsapp stories
Deepfake report finds US & X lead global incidents
Yesterday
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surveillance
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data analytics
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biometrics
UK trails US in deepfake threat ranking as identifAI flags X as main spreader and political manipulation as the top use case.
Round raises USD $6 million to automate finance work
2 days ago
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digital transformation
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fintech
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it automation
London fintech Round lands USD $6 million and unveils workflow tools to cut repetitive treasury, payroll and payments work for finance teams.
8x8 wins Gold for Engage at New York design awards
Last week
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saas
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uc
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digital transformation
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
Britons would ditch heating before internet, survey finds
This month
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uc
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smart home
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digital entertainment
Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.
Rugs Direct launches WhatsApp returns service in UK
Last month
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digital transformation
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cx
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martech
Rugs Direct and stampfree.ai unveil WhatsApp returns in UK retail pilot, as research shows shoppers want messaging apps for post-purchase tasks.
Gamma urges staged AI rollouts to cut CX transformation risk
Last month
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crm
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uc
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devops
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
Docplanner rolls out AI voice booking agent with Twilio
Last month
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uc
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digital transformation
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cx
Docplanner's AI voice agent, built on Twilio tech, has doubled doctor bookings and onboarded 1,300 clinicians in just three days.
Infobip report marks shift to omnichannel AI messaging
Last month
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uc
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digital transformation
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cx
Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.
VerbaFlo raises $7m to scale AI real estate platform
Last month
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cx
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martech
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rpa
VerbaFlo secures $7m seed funding led by Pi Labs to scale its multilingual AI platform for rental housing operators worldwide.
Gamma champions quick CX wins to cut friction & risk
Last month
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uc
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data protection
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digital transformation
Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.
Bitget unveils GetClaw, a download-free AI trading bot
Last month
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crypto
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fintech
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risk & compliance
Bitget launches GetClaw, a download-free AI trading bot delivering real-time crypto insights and alerts across its app and chat platforms.
AI won't reduce construction disputes unless documentation improves
Last month
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devops
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digital transformation
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rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
Credas urges UK drive to educate buyers on digital ID
Fri, 27th Feb 2026
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data protection
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digital transformation
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crypto
Credas urges a UK-wide push to teach homebuyers about safer digital ID, warning email and WhatsApp use leaves them open to fraud.
Infobip unveils AgentOS to power AI-first customer service
Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
Ransomware attacks dip but NCC warns threat evolving
Fri, 27th Feb 2026
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data protection
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ransomware
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iot security
Global ransomware attacks fell 17% in January, but NCC warns evolving tactics, AI and messaging apps mean risk is not receding.
OpenClaw AI assistant surge sparks major security fears
Fri, 27th Feb 2026
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malware
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phishing
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application security
A rapid surge in OpenClaw AI assistant use has left tens of thousands of exposed systems and a trail of hijacked tools and malicious add-ons.
UK airlines turn to agentic AI & WhatsApp to cut queues
Wed, 25th Feb 2026
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crm
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digital transformation
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cx
UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.
M2M Data Connect unveils AI travel eSIM via messaging
Wed, 25th Feb 2026
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digital transformation
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cx
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martech
M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.
Infobip named top RCS for Business vendor by Juniper
Fri, 20th Feb 2026
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uc
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digital transformation
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cx
Infobip tops Juniper RCS for Business 2026 leaderboard, hailed as leading Established Leader on reach, innovation and operator ties.
AI romance scams surge on UK dating apps, says study
Sat, 14th Feb 2026
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malware
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endpoint protection
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phishing
AI-driven romance scams are rife on UK dating apps, with one in five users meeting fake profiles and 11% losing money, new research warns.