Voice of the Customer stories
Medallia has appointed Fabrice Martin as Chief Product Officer, bringing over 30 years of experience to enhance its customer experience solutions.
Medallia has been named a Leader in Forrester's Q4 2024 Customer Feedback Management Solutions evaluation, achieving top scores in key categories.
NICE has been recognised as a Customers' Choice in the 2024 Gartner Peer Insights for Contact Center as a Service, marking its second accolade.
CI&T has been lauded in the 2024 Gartner Peer Insights Voice of the Customer for Custom Software Development Services, achieving a 4.8/5 rating and 100% recommendation rate.
SentinelOne's Singularity Platform has been rated among the top in Gartner's report, with 95% of users recommending it for enterprise security.
Radware is recognised as a Strong Performer in Gartner's 2024 WAAP report, with 99% of customers recommending its services.
Kissflow earns a spot in Gartner's 2024 report in the Established Quadrant for Low-Code Platforms, gaining praise for user-friendly features and strong support.
Medallia secures prime position for the third year in a row in the Gartner Magic Quadrant for Voice of Customer platforms, backed by a £750 million investment.
Qualtrics dominates Gartner's 2024 VoC Magic Quadrant again, following a $500m investment allocated for future-proofing with AI innovations.
Recognised in Gartner's 2023 APM report, Dynatrace excels for the 5th year running as Customers' Choice, achieving strong acknowledgment across Global Enterprise, Large Enterprise, and Finance Industry sectors.
The latest Gartner Peer Insights Report reveals 98% of customers recommend Snaplogic, noting high customer satisfaction across application and data integration.
