eCommerceNews UK - Technology news for digital commerce decision-makers

User experience (UX) stories - Page 12

Snap

Snap launches Specs unit to drive smart glasses push

Fri, 30th Jan 2026
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gaming
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wearables
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digital entertainment
Snap forms Specs unit to spearhead next-gen smart glasses, promising AI-driven, low-friction eyewear that blends digital and real worlds.
Steve tack

Dynatrace boosts RUM & DevX for AI‑driven observability

Fri, 30th Jan 2026
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devops
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cx
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martech
Dynatrace unifies real user monitoring, AI tracing and developer tools on one platform to streamline cloud-native, AI-assisted software delivery.
Ecommerce analytics office trophy top customer satisfaction success

Constructor earns sole Customers' Choice in Gartner report

Fri, 30th Jan 2026
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cx
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martech
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commerce systems
Constructor named sole Customers' Choice in 2025 Gartner Peer Insights report for search and product discovery, earning perfect user rating.
Uk shopper confused by inconsistent online chair photos living room

AI-edited product images erode trust in marketplaces

Thu, 29th Jan 2026
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devops
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cx
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martech
AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.
Smartphone shield person nodes secure age verification privacy

Incode joins OpenAge drive for interoperable age checks

Thu, 29th Jan 2026
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data protection
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app store
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online safety
Incode has joined the OpenAge Initiative, bolstering a push for interoperable, privacy-preserving age checks across online services.
Uk gov office ai assistant for british job seeker flat vector

Anthropic to build Claude-powered AI assistant for GOV.UK

Thu, 29th Jan 2026
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data protection
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ai security
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risk & compliance
Anthropic will build a Claude-powered AI assistant for GOV.UK, piloting personalised support for job seekers and people returning to work.
Uk online shopper angry abandoning stuck checkout lost sales

Ecommpay report warns checkout friction 'hits zero'

Wed, 28th Jan 2026
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fintech
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cx
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martech
Ecommpay warns shoppers now have zero tolerance for checkout friction, with failed payments driving cart abandonment and lost revenue.
Skyler nesheim

Why lenders need fintech-level payments

Wed, 28th Jan 2026
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dr
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digital transformation
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fintech
Lenders clinging to legacy payment rails are losing borrowers to fintechs that can approve, fund and collect on loans in near real time.
Ai cloud over modern bank tower legacy data center layers data streams

Big banks back AI while keeping core software in place

Wed, 28th Jan 2026
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saas
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crm
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digital transformation
Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.
Steve tack

Dynatrace wins top observability & cloud security nods

Tue, 27th Jan 2026
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devops
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digital transformation
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hyperscale
Dynatrace wins dual accolades as Gartner customers' choice and ISG Leader for observability and cloud-native security in 2025 reports.
Nhs hospital it hub digital patient data mental health interop

Humber trust shortlisted for two HSJ Digital Awards

Tue, 27th Jan 2026
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digital transformation
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healthtech
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data sharing
Humber Teaching NHS Foundation Trust is shortlisted for two HSJ Digital Awards for its EPR transformation and Interweave shared care platform.
Cinematic ai control room neural monitoring warning screens

RAIDS AI launches real-time rogue AI behaviour monitor

Tue, 27th Jan 2026
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hyperscale
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partner programmes
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risk & compliance
RAIDS AI rolls out a real-time platform to spot and flag rogue AI behaviour, targeting failures, bias and regulatory exposure.
Modern laptop financial dashboard cloud accounting flat illustration

Xero launches rebuilt credit notes with phased rollout

Mon, 26th Jan 2026
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financial systems
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erp
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xero
Xero begins phased rollout of rebuilt credit notes, offering a switchable new interface, stricter audit controls and manual save behaviour.
Msp operations center dashboards it manager hybrid endpoints

ControlUp unveils multi-tenant DEX platform for MSPs

Fri, 23rd Jan 2026
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mdm
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cx
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martech
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
Secure datacenter ai era privileged access protection servers

NCC Group, Delinea partner on managed PAM for AI era

Fri, 23rd Jan 2026
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devops
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hybrid cloud
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digital transformation
NCC Group and Delinea launch managed privileged access service, targeting AI-era identity threats with Zero Trust, cloud-native controls.
Young woman london bedroom mirror reflection in different gown

Goddiva debuts AI virtual try-on to cut fashion returns

Fri, 23rd Jan 2026
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data protection
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cx
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martech
Goddiva rolls out AI virtual try-on for VIPs, promising truer fit, fewer returns and a greener, more personalised occasionwear experience.
Developer dashboard with charts and ai chat monitoring vector scene

New Relic unveils monitoring for ChatGPT i-frame apps

Fri, 23rd Jan 2026
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saas
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devops
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apm
New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.
Modern car interior automated in car app testing dashboard lab

Digital.ai expands automated testing to Android Auto

Fri, 23rd Jan 2026
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devops
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digital transformation
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cartech
Digital.ai adds automated testing for Android Auto and Apple CarPlay, helping automakers validate in-car apps at scale without real vehicles.
Isometric erp dashboard office procurement supply chain workflows

Rimini Street launches 20 Agentic UX tools for ERP

Fri, 23rd Jan 2026
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digital transformation
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rpa
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supply chain
Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.
Smartphone laptop secure accounts user profiles remote work desk

Keeper adds instant account switching & passkey upgrades

Thu, 22nd Jan 2026
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pam
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mfa
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mdm
Keeper rolls out instant multi-account switching and expanded passkey support across mobile and browser to streamline secure access.