Travel stories
Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.
Nearly 60% of UK air travellers worry about personal data security at airports, highlighting the need for trustworthy, transparent digital systems.
New research reveals UK offices are central to business travel bookings, with 68% arranging trips at work, highlighting a prime spot for premium brand advertising.
Caxton appoints Henry Allen as new CFO to drive growth and digital expansion in travel money and corporate payment services markets.
UK homeware brands like Dunelm and Ikea adapt as demand for outdoor living soars, with Dusk seeing a 42% rise amid sunny weather and changing consumer trends.
Primark uses Apollo3D's virtual 3D mapping to cut costs and emissions, upgrading lighting across 350+ UK and European stores with LED technology.
Emburse has added integrated itinerary management to its app, enabling business travellers to manage bookings and expenses seamlessly within one platform.
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
Automated bots now comprise 59% of all visits to travel sites, disrupting bookings and inflating prices during peak holiday seasons, says Thales report.
Amperity has named Dr Grigori Melnik as Chief Product Officer to drive product innovation and growth in the customer data platform industry worldwide.
JCDecaux has introduced new digital ad displays at Sydney Airport to boost brand visibility across key passenger journey points and enhance advertising impact.
Asia Pacific hotels race to adopt AI and automation, aiming to boost revenues by up to 15% amid rising online competition and mobile-first travellers.
Bolt has launched Family Profile in New Zealand, letting one account holder manage and pay for rides for up to nine others, simplifying group travel payments.
STARFLYER has upgraded its STAR LINK loyalty programme with IBS Software's iLoyal platform to modernise customer engagement and enhance passenger experience.
Singapore Airlines partners with Qualtrics, using AI-driven analytics to enhance customer insights and improve service over a three-year collaboration.
New Relic unveiled its FY25 Impact Report, detailing gains in climate targets, ethical AI compliance, and expanded tech education across Latin America.
Emburse now automates receipt capture for American Airlines' AAdvantage Business flights and DoorDash meals, easing expense reporting for firms and travellers alike.
Qantas data breach exposing six million customers sparks cybersecurity warnings for travellers amid rising digital threats in airports and airlines.
Singapore Airlines partners with Qualtrics in a three-year deal to harness AI and data analytics for deeper insight into customer feedback and improved service.
Wise urges New Zealand MPs to end NZD $667m annual losses from hidden foreign exchange fees by enforcing transparency in bank currency conversion costs.