Social commerce stories
Blackhawk launches digital wallet for unified stored value
Yesterday
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fintech
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cx
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payment technologies
Blackhawk Network has unveiled a Digital Wallet API that lets brands pool gift cards, refunds, loyalty rewards and promo credit into one spendable balance.
5 eCommerce trends set to define 2026
Last week
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digital transformation
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cx
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martech
Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.
Shoppers turn against AI social content, survey finds
Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
PayPal brings payment links to Canva's 265 million
Last week
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saas
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digital transformation
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fintech
PayPal brings payment links into Canva for 265 million users, letting creators, entrepreneurs and small firms sell from designs with QR codes and checkouts.
Bazaarvoice launches API to boost AI review discovery
Last week
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martech
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commerce systems
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erp
Bazaarvoice unveils patent-pending API to help brands and retailers surface verified reviews in AI-led shopping and search results.
Rugs Direct launches WhatsApp returns service in UK
Last month
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digital transformation
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cx
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martech
Rugs Direct and stampfree.ai unveil WhatsApp returns in UK retail pilot, as research shows shoppers want messaging apps for post-purchase tasks.
UK shoppers will pay more for seamless retail experience
Last month
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digital transformation
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cx
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martech
UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.
TikTok Shop adds Bazaarvoice reviews to product pages
Last month
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cx
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martech
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e-commerce
TikTok Shop and Bazaarvoice link up to push verified customer feedback, photos and videos onto product pages as US sales surge.
THG Commerce backs Beauty of Joseon’s UK TikTok Shop
Last month
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partner programmes
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e-commerce
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marketing
THG Commerce teams with Beauty of Joseon for UK TikTok Shop debut, with affiliate creators driving 68% of early revenue and boosting Korean skincare reach.
UK retailers turn to TikTok & AI as social shopping grows
Last month
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digital transformation
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martech
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omnichannel
UK retailers step up TikTok and AI shopping experiments as social feeds overtake high streets and search as the place to discover products.
Pattern appoints David Jennison to lead European growth
Last month
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data analytics
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cx
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martech
Pattern appoints ex-Amazon eCommerce Specialist David Jennison as Europe MD to spearhead marketplace-driven growth and AI-powered expansion.
Revuze adds TikTok Shop insight to market platform
Fri, 27th Feb 2026
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data analytics
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cx
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martech
Revuze now tracks TikTok Shop sales and creator performance, unifying commerce data with customer feedback in its market platform.
Ecommpay issues free guide to combat rising eCommerce fraud
Thu, 26th Feb 2026
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mfa
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fintech
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cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
Akeneo links with Stripe to power agentic commerce
Thu, 19th Feb 2026
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cx
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martech
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commerce systems
Akeneo and Stripe launch integration to pipe AI-ready product data into agentic checkout flows, cutting disruption for merchants.
Pulse Advertising names Paola Nannelli as Chief Executive
Tue, 10th Feb 2026
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e-commerce
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apple
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marketing
Pulse Advertising has named Paola Nannelli Chief Executive as it steps up UK and US growth plans in the fast-shifting social commerce market.
UK retailers warned over £1.05bn surge in gift returns
Tue, 10th Feb 2026
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cx
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martech
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supply chain
UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.
E-commerce growth redistributes across Europe in 2026
Fri, 30th Jan 2026
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cx
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martech
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commerce systems
E-commerce growth is shifting across Europe, with Central and Eastern Europe and the Nordics surging as returns and AI reshape online retail.
AI-edited product images erode trust in marketplaces
Thu, 29th Jan 2026
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devops
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cx
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martech
AI-edited images are eroding trust in online marketplaces, with most UK shoppers blaming platforms for misleading or inconsistent visuals.
YouTube sets 2026 agenda on creators, kids & AI tools
Thu, 22nd Jan 2026
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martech
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physical security
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digital entertainment
YouTube sets 2026 agenda with tougher child safety tools, bigger creator payouts and expanded AI across production and viewing.
eDesk appoints Gareth Cummings as CEO to drive AI push
Tue, 20th Jan 2026
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saas
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uc
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data analytics
eDesk names Gareth Cummings as CEO, tasking the AI veteran with leading an 'AI-first' expansion drive across EMEA and North America.