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UK Stories

Slack stories

UK business travellers embrace shadow AI for trips
Customer Relationship Management

UK business travellers embrace shadow AI for trips

Unapproved AI use is widening a security and compliance gap, with 75% of UK business travellers saying they would use shadow tools for work trips.

By Sean Mitchell • 4 min read • Last month

Global Stories

Slack stories

Okta expands AI agent access controls with 25 links
Software-as-a-Service

Okta expands AI agent access controls with 25 links

The expansion gives IT teams central control over AI agent permissions, reducing risky static keys and easing reviews as workplace use widens.

By Sean Mitchell • 5 min read • Last month
Anthropic launches Claude Tag for Slack workplace workflows
Software-as-a-Service

Anthropic launches Claude Tag for Slack workplace workflows

Businesses can now assign tasks in Slack threads to a shared Claude instance, with administrator controls designed to limit access and spending.

By Sean Mitchell • 4 min read • Last month
New Relic launches Autopilot & Ground Truth for AI
Software-as-a-Service

New Relic launches Autopilot & Ground Truth for AI

Businesses running AI agents may now route incident response and observability data through New Relic's new tools, aimed at cutting operational toil.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Farseer expands to UK & North America with AI Analyst
Data Analytics

Farseer expands to UK & North America with AI Analyst

Finance teams in two major markets can now query live models in plain language, as Farseer widens its reach beyond Europe.

By Karen Joy Bacudo • 3 min read • Last month
LEGALFLY opens legal AI access to wider business teams
Software-as-a-Service

LEGALFLY opens legal AI access to wider business teams

Non-lawyers in procurement, sales and operations can now use the platform, as the company seeks to cut routine work in legal departments.

By Sean Mitchell • 4 min read • Last month
Vercel unveils agent tools as deployments turn AI-led
Software-as-a-Service

Vercel unveils agent tools as deployments turn AI-led

More than half of Vercel deployments are now triggered by coding agents, as monthly AI token traffic has jumped tenfold.

By Mark Tarre • 4 min read • Last month
1Password buys Apono to bolster AI access controls
Digital Transformation

1Password buys Apono to bolster AI access controls

The acquisition aims to curb standing privileges as firms grapple with AI agents and machine identities reaching sensitive systems.

By Sean Mitchell • 5 min read • Last month
8x8 adds real-time translation and model choice to AI Studio
Software-as-a-Service

8x8 adds real-time translation and model choice to AI Studio

Agents can now keep multilingual support calls on the line without an interpreter, as 8x8 rolls out real-time voice translation across 13 languages.

By Sean Mitchell • 3 min read • Last month
Databricks launches Genie One AI coworker for businesses
Customer Experience

Databricks launches Genie One AI coworker for businesses

Businesses can now query governed company data in natural language as Databricks expands its Genie suite to reduce errors and speed decisions.

By Sean Mitchell • 5 min read • Last month
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Software-as-a-Service

AI fluency: A skeptic's guide to the skill that snuck up on product teams

Teams risk wasted cycles and quality slips unless staff can judge when AI output fits the system and when it simply looks right.

By Sergiy Korolov • 5 min read • Last month
OpenAI adds Codex plugins & site preview for business
Customer Relationship Management

OpenAI adds Codex plugins & site preview for business

Non-developers are driving Codex growth, prompting OpenAI to add business plugins and a preview for shareable internal sites.

By Mark Tarre • 3 min read • Last month
AskNicely launches AI agents for customer insights
Digital Transformation

AskNicely launches AI agents for customer insights

Frontline teams at multi-location service businesses could cut dashboard churn as AskNicely's new tools automate insights and routine review replies.

By Sofiah Nichole Salivio • 4 min read • Last month
Why organisations in Asia Pacific are rethinking their AI deployment strategies
DevOps

Why organisations in Asia Pacific are rethinking their AI deployment strategies

Pressure to curb AI costs and improve returns is pushing Asia Pacific organisations towards multi-model deployment strategies across the software lifecycle.

By Bryan Ross • 6 min read • Last month

Stories from Other Regions

Slack stories

Asana unveils AI work suite for human & agent teams
Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • Last month
AI writing use linked to weaker live chat confidence
Enterprise Resource Planning

AI writing use linked to weaker live chat confidence

Frequent users were more likely to feel shaky in live exchanges, even as many said AI made them feel more polished in writing.

By Regine Laguilles • 4 min read • Last month
Cisco launches Cloud Control for AI-led IT operations
DevOps

Cisco launches Cloud Control for AI-led IT operations

Controlled US availability means customers can now unify network, security and AI operations in one place, with external tools included.

By Sofiah Nichole Salivio • 4 min read • Last month