Resellers stories
The service is designed to cut failed transfers and handle repeat callers more accurately by seeing live call status and history inside the phone system.
The certification could help resellers fill a skills gap as VMware customers reassess virtualisation costs, licensing and vendor lock-in.
UK security teams could cut alert backlogs as resellers and MSSPs gain access to Intezer's ForensicAI SOC through Cyber Fusion.
The partnership will give resellers in the UK, Benelux and DACH new tools to spot unsanctioned AI use and protect sensitive data.
The move sharpens NFON's UK focus as it seeks more partner-led sales and a bigger share of the crowded cloud communications market.
Companies are diverting more cyber budgets to compliance and training as pressure grows to prove risk controls and financial resilience.
Merchants using the combined system can now get hardware, payment and EPOS issues handled through one support channel, cutting vendor hand-offs.
Partners across Asia-Pacific should gain wider technical support as SoftwareOne folds Crayon's channel business into one regional operation.
The move aims to widen partner sales, support and cloud migration work as Oracle tries to deepen links with customers through its marketplace.
The hire signals LogicMonitor's push to widen its customer and partner base across Australia and New Zealand as demand for automation grows.
The hire comes as the company seeks to widen its partner-led sales push across Australia and New Zealand amid rising demand for AI advice.
The hire underscores Cohesity's push to deepen its channel reach across APJ as customers demand stronger cyber resilience and data security.
Certified by Microsoft, the new client lets contact centre agents stay in Teams or work in CRM tools, reducing switching and support burdens.
The hire aims to deepen partner ties as Zoom pushes more AI-powered workplace and customer experience tools across Asia Pacific.
More than 90 IT partners and their families were rewarded with a six-day Georgia trip as the firm seeks to strengthen loyalty in India's hardware market.
Memory cost pressure is pushing buyers towards 8GB and 16GB business notebooks, even as 32GB models still drive a disproportionate share of revenue.
The Australian distributor will add about 60 staff and a foothold in Thailand and Malaysia after agreeing to buy Sektor Group for NZD $138 million.
Enterprises across Australia and New Zealand will gain a new option for automating IT operations as Netpoleon expands its portfolio with BMC Helix.
The appointment gives the cyber security vendor dedicated regional leadership as it adapts partner programmes to varied market conditions across Asia Pacific.
The platform promises same-day changes and fixed per-agent pricing as Upstream Works shifts to partners for wider distribution.